Upgrade Guide for Microsoft Windows > Upgrading the Siebel eBusiness Application > Upgrading the Custom Database Schema >

Troubleshooting the Custom Database Schema Upgrade

Typical problems that might occur during the upgrade of your custom database schema could result from a lack of storage space or insufficient user privileges.

Reviewing the Upgrade Log Files

The Release 7.5.3 Siebel Upgrade Wizard generates all log files for a given process in a single directory, SIEBEL_ROOT\siebsrvr\log\PROCESS (where PROCESS defaults to UPGRADEOPTION_ENVIRONMENT_VERSION).

For example, all log files for a development environment upgrade of the custom database schema from Release 6.0.1 appear in the following log directory: SIEBEL_ROOT\siebsrvr\log\upgphys_dev_601. You can select an alternate process directory at the Log Output Directory screen in the Database Server Configuration Utility.

NOTE:  If you are upgrading to a version prior to Release 7.5.3, the log files are located in the SIEBEL_ROOT\siebsrvr\log directory.

These log files may include errors that are expected and benign. Acceptable errors are documented in the errors.rtf file located in the database platform subdirectory of your Siebel database server installation. Before you proceed with the upgrade, you must review the log files carefully for unacceptable errors.

To review the log files, see Reviewing the Log Files for Unacceptable Errors.

CAUTION:  Do not proceed with the upgrade until unacceptable errors have been corrected. If you cannot correct the error, contact Siebel Technical Support or Professional Services to report the error in detail.


 Upgrade Guide for Microsoft Windows
 Published: 20 October 2003