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Business Objects and Business Components
This section describes Siebel Universal Queuing business objects and business components and lists the fields in each business component. This information can help you to access work item and agent journal data for generating custom reports.
For more information on working with business objects and business components, refer to Siebel Tools Reference and Siebel Tools Online Help.
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Siebel Universal Queuing Administration Guide Published: 18 April 2003 |