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Siebel Wireless Administration Guide For Financial Services > Using Siebel Wireless > Using the Mobile Device >

Soft Keys

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Wireless browser-enabled devices often provide soft keys or buttons that represent commands that change depending on which application the browser is accessing and what part of the application is active.

Usually located at the bottom of the screen, soft keys are the primary way of interacting with the application. Their exact functions change from screen to screen; the current function of each soft key is indicated in text that appears onscreen.

Examples of soft keys that may appear in Siebel Wireless, depending on the capabilities of the wireless browser, include:

OK or Link, which allows users to select links
Exit, which allows users to log out of the Siebel Wireless applications
Menu or Options, which in some cases allows users to navigate to a list of phone numbers displayed in a view and link on one of these phone numbers to place a call. Note that this functionality must be supported by both the wireless browser and mobile device you are using to access Siebel Wireless.

You can also use additional soft keys to access functionality provided by the wireless browser or the device itself, such as returning to the browser's home menu or viewing the browser's help. These soft keys may be displayed when accessing Siebel Wireless applications, although they are not used by Siebel Wireless itself.

For details on the type and functionality of particular soft keys provided by a device and wireless browsers, see the device's instruction manual.

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