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Siebel eSales
Siebel eSales allows business-to-business and business-to-consumer selling over the Web. It offers:
- Hierarchical multimedia product catalogs
- Product search tools, including full-text search and parametric search based on product attributes
- User-specified product comparison
- Distributed catalog administration, allowing multiple-vendor catalogs
- A history bar for easier catalog navigation
- Customer profiling and personalization, using Siebel Personalization
- Customizable order management processes, using Siebel Business Process Designer
- Online Shopping Carts, quotes, and orders, which include:
- A favorites lists of items, allowing customers to find and rebuy favorites
- Quote templates for faster ordering
- Order approval processes
- Streamlined checkout processes
- Integration with third-party taxation, credit checking, and payment processing applications
- Integration with third-party fulfillment engines
- The following optional modules:
- Siebel eAdvisor for Web-based needs analysis
- Siebel eAuction for dynamic pricing and auction creation and management
- Siebel eConfigurator for Web-based product configuration
- Siebel ePricer for one-to-one pricing and promotions using custom price lists
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Siebel eSales Administration Guide Published: 18 April 2003 |