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Siebel eSales Administration Guide > Using Third-Party Taxation Applications > Handling Unicode Conversion Errors >

Error Prevention

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If non-ASCII characters are entered into a required field, an error will be generated during the codepage conversion. The error is contained in the Error Message field of the integration object. The order will not be stopped by an error, but tax will have to be calculated manually by an employee. It is therefore important to:

Generate guidance messages and error messages to prevent customers from entering non-ASCII characters in a required field. A list of required fields is given in Table 28.
Only use lists of values that contain ASCII-compliant values.

Table 28. Fields Required for the Taxware Integration

Taxware Field	Siebel Field	Siebel Location	Required in Sales/Use	Required in WorldTax
Company ID	Company ID	Configuration file	Yes	Yes
Ship-From Country Code	Ship From Country	Business service integration object	Yes	Yes
Destination/Ship-To Country Code	Ship To Country	Database	Yes	Yes
POO Country Code	From Taxware	Business service integration object	Yes	Yes
POA Country Code	From Taxware (Defaulted to the setting in the Taxware Toolkit.)	Business service integration object	Yes	Yes
Line Item Amount	Line Total	Database	Yes	Yes
State Code	Ship To State	Database	Yes	No
Zip Code	Ship To Postal Code	Database	Yes	No
Document Number	Quote #	Database	No	Yes
Tax Point	Set in Adapter business service	Set in Adapter business service	No	Yes
Transaction Type	Set in Adapter business service (value of 1)	Set in Adapter business service (value of 1)	No	Yes
Seller Registration	From Taxware	Set in the Taxware Toolkit. You can pass dynamic data by configuration.	No	Yes
WT Code	Siebel Sales Product Flag (set to 01) or Siebel Service Product Flag (set to 23)	Siebel Sales Product Flag (set to 01) or Siebel Service Product Flag (set to 23)	No	Yes
Commodity Code	Part Number	Database	No	Yes
Primary Currency Code	Currency Code	Database	No	Yes

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