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Installing and Configuring Siebel eTraining
This chapter describes the installation and configuration of Siebel eTraining. The installation and configuration process depends on whether eTraining is used for employee deployments or for customer and partner deployments.
If Siebel eTraining is used for:
- Enterprise, employee deployments, then it is used with a Siebel base application, such as ERM (Employee Relationship Management), Sales, Call Center, Service, Marketing, or Siebel Partner Manager.
- Customer and partner deployments using the Web, then it is sold and installed as a stand-alone application, through either Siebel eTraining or Siebel Partner Portal.
Siebel eTraining also uses Siebel Workflow to control enrollment processes, and it integrates with Siebel eSales to control order management processes.
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Siebel eTraining Guide Published: 21 April 2003 |