| Oracle® Identity Manager Connector Guide for BMC Ticket Management Release 9.0.4 Part Number E10393-01 |
|
|
View PDF |
| Oracle® Identity Manager Connector Guide for BMC Ticket Management Release 9.0.4 Part Number E10393-01 |
|
|
View PDF |
The following table discusses attribute mappings between Oracle Identity Manager and BMC Ticket Management.
| Oracle Identity Manager Attribute | BMC Remedy User Management Attribute | Description |
|---|---|---|
| Lookup Fields | ||
| Category | SHR:Categorization.Category |
All categories |
| Item | SHR:Categorization.Item |
All Items |
| Type | SHR:Categorization.Type |
All Types |
| CaseType | HPD:HelpDesk. CaseType |
All Case Type |
| Source | HPD:HelpDesk.Source |
All source |
| User Attributes | ||
| Summary | HPD:HelpDesk.Summary |
Summary |
| Description | HPD:HelpDesk.Description |
Description |
| CaseID | HPD:HelpDesk.CaseID |
CaseID |
| OIMUserId | HPD:HelpDesk.OIMUserId | OIMUserId |
| OIMStatus | HPD:HelpDesk.OIMStatus | OIMStatus |
