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Oracle® Identity Manager Installation and Configuration Guide for JBoss Application Server
Release 9.1.0

Part Number E10369-04
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12 Troubleshooting the Oracle Identity Manager Installation

This chapter describes problems that can occur during the Oracle Identity Manager Installation and contains the following topics:


You can use the Diagnostic Dashboard tool for assistance when you troubleshoot the Oracle Identity Manager Installation. See Oracle Identity Manager Administrative and User Console Guide for detailed information.

12.1 Task Scheduler fails in a Clustered Installation

The Task Scheduler fails to work properly when the cluster members (computers that are part of the cluster) have different settings on their system clocks. Oracle highly recommends that the system clocks for all cluster members be synchronized within a second of each other.

12.2 Default Login Does Not Work

If the default login is not working for the Design Console or Administrative and User Console: