Administration Guide for Oracle Self-Service E-Billing > Reviewing Production Activity >

About Message Log Files


Oracle Self-Service E-Billing maintains log files of all activities that occur and messages that are generated during production. Review these log files on a regular, ongoing basis to monitor jobs in your production environment.

You can create and view a report showing any of the following types of log messages generated over a select time period:

  • Error. Logs errors.
  • Information. Logs information about production activity.
  • Warning. Logs warning messages.
  • Debug. Troubleshooting log.

Log reports display the information shown in Table 55.

Table 55. Columns on the Log Report
Column
Description

Timestamp

The date and time the message was created in the log.

SourceHost

Name of the server that generated the error message or where the production activity occurred.

Message ID

A code identifying the task where the error occurred and the level of error.

Message

The message text.

To view production log messages

  1. Click Reporting on the Command Center menu.
  2. Click the View Logs tab to display the View Logs screen.
  3. Select the type of message log to view.
  4. Enter a start date and end date range to search. Click Popup Calendar to select dates quickly.
  5. Enter a start and end time to search and then click Submit Query.

    Oracle Self-Service E-Billing displays the error messages for the selected log type, and date and time range.

  6. To view different log information, click Reselect Log View, and select new criteria.
Administration Guide for Oracle Self-Service E-Billing Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Legal Notices.