Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Analytic Reporting Use Cases >
Viewing the Account Billing Overview Report
A user can view an overview of all billing accounts associated with the user. Table 26 lists and describes the Viewing the Account Billing Overview Report use case functions.
Table 26. Viewing the Account Billing Overview Report
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|
Name |
Viewing the Account Billing Overview Report |
Description |
The user views an overview of billing accounts that he or she is associated with for the current month. |
Feature Area |
Analytic Reports |
Primary User |
Consumer user, CSR hosting administrator |
Prerequisites |
- The user has been successfully enrolled and authenticated.
- The B2C user has been linked to two or more accounts.
|
Trigger |
The end user clicks the Analytics Tab, Billing Reports, Account Billing Overview. |
Chart |
Bar Chart (Default):
- X-axis: Reporting Period
- Y-axis: Dollars
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Standard Features |
- Printer-Friendly view.
- Download CSV, PDF, or XML.
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Report Content |
Header:
- Report Details
- Number of Items
Columns:
- Account Number (Sort Ascending, Hyperlink to Service Billing Overview for selected account)
- Number of Contracts
- Monthly Charges
- Usage Charges
- Credits
- Other Charges
- Taxes
- Total (Hyperlink to Statement Billing Overview for selected account number in row,
- T (Hyperlink to Account Billing Trend for selected account number in row)
Footer (Total Row):
- Total - Literal
- Monthly Charges
- Usage Charges
- Credits
- Other Charges
- Taxes
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Configuration Points |
- Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- PDF. A percentage of the CSV threshold value (default is 10%).
- XML. A percentage of the CSV threshold value (default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then a PDF threshold value set at 10% must process in batch mode when it has 300 or more result set lines.
- All report detail columns are sortable.
|
Business Rules |
None |
Notes |
The end user can customize or submit a batch request for this report. |
Main Path for Viewing the Account Billing Overview Report
- The user selects the Account Billing Overview report from the List of Billing Reports.
- Oracle Self-Service E-Billing determines the query parameters and displays the report.
Alternate Paths for Viewing the Account Billing Overview Report
Alternate paths can occur in this use case. The user selects an active link
Oracle Self-Service E-Billing displays the List of Standard Reports.
The user selects an active page tab for the active report, custom, or batch reports
Oracle Self-Service E-Billing displays the selected page.
The user selects the Download action
Oracle Self-Service E-Billing downloads the report.
The user selects the Printer-Friendly action
Oracle Self-Service E-Billing invokes Printer-Friendly use case.
The user changes reporting period
Oracle Self-Service E-Billing displays the report for the new period.
The user selects a different report.
Oracle Self-Service E-Billing displays the selected report.
Exceptions for Viewing the Account Billing Overview
Exceptions can occur with this use case. The user encounters a server system error
Oracle Self-Service E-Billing invokes the Error Message use case.
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