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Setting Up the Log4j Output for the Customer Service Representative Application in IBM WebSphere Version 6.1.0.3 and Higher

Complete the following procedure to set up log4j output on IBM WebSphere Version 6.1.0.17 and higher for the Customer Service Representative application.

This task is a step in Process of Configuring the IBM WebSphere Application Server for the Customer Service Representative Application.

To set up log4j output in IBM WebSphere 6.1.0.17 and higher for the Customer Service Representative application

1. Create a new file called commons-logging.properties in the $WAS_HOME/profiles/CSR_profile/properties directory.
2. Add the following content to the file:

   org.apache.commons.logging.LogFactory=org.apache.commons.logging.impl.LogFactoryImpl

3. Restart the Customer Service Representative application server.