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Process of Configuring the IBM WebSphere Application Server for the Customer Service Representative Application

This topic describes the tasks necessary to configure IBM WebSphere for the Customer Service Representative application.

Complete the following procedures to configure IBM WebSphere Application Server for the Customer Service Representative application:

1. Creating an IBM WebSphere Profile for the Customer Service Representative Application
2. Accessing the IBM WebSphere Administration Console on the Customer Service Representative Application Server
3. Setting Up Application Security
4. Securing Access to the IBM WebSphere Administration Console for the Customer Service Representative Application
5. Setting the JVM Options
6. Configuring the JDBC Providers
7. Configuring the Data Sources
8. Setting Up the Web Container Filter for the Customer Service Representative Application in IBM WebSphere Version 6.1.0.3 and Higher
9. Setting Up the Log4j Output for the Customer Service Representative Application in IBM WebSphere Version 6.1.0.3 and Higher

This process is a step in Roadmap for Configuring IBM WebSphere for Oracle Self-Service E-Billing.