Siebel System Requirements and Supported Platforms > Supported Software and Ancillary Programs >

Ancillary Programs


The ancillary programs listed in Table 50 are provided with Siebel Business Applications through licensing agreements with the vendors that own them. The use of all ancillary programs is governed by the terms of the Software License and Services Agreement (SLSA) between your company and Oracle.

Instructions for installing ancillary programs are provided in the Siebel Installation Guide for the operating system you are using, and in other installation information on the Siebel Bookshelf. Your Siebel Business Applications software may include some or all of the ancillary programs listed in Table 50.

Table 50. Ancillary Programs
Vendor and Product
Version
Associated Siebel Module
Distribution Method and Description
Applicable Release

Actuate Active Portal

7.0 SP2 Fix 6

Siebel Reports Server

Distributed. Used for Web access of reports with Reports Server

7.8

Actuate ActiveX Control

7.0 SP2

Siebel Reports Server

Embedded. Provides reporting capabilities for reports run interactively in the Mobile Web Client

7.8

Actuate e.Report Designer

7.0 SP2

Siebel Tools, Siebel Report Designer

Distributed. Used for developing simple report designs (no programming required).

7.8

Actuate e.Report Designer Professional

7.0 SP2

Siebel Tools, Siebel Report Designer Professional

Distributed. Used for developing report designs

7.8

Actuate iServer

7.0 SP2 Fix 6

Siebel Reports Server

Distributed. Used for report generation with Reports Sever

7.8

Actuate Management Console

7.0 SP2 Fix 6

Siebel Reports Server

Distributed. Used for administering the Reports Server

7.8

Apache Software Foundation Log4J

1.2

Siebel Email Marketing Server

Embedded. Logging library for Java.

7.8

Apache Software Foundation ORO

2.0.8

Siebel Email Marketing Server

Embedded. Text processing Java classes.

7.8

Apache Software Foundation Tomcat

4.1

Siebel Email Marketing Server

Embedded. Java servlet container.

7.8

Apache Software Foundation Xalan - C++

1.5

Siebel System Software

Embedded. XSLT stylesheet processing.

7.8

Apache Software Foundation Xerces - C++

2.2

Siebel System Software

Embedded. XML parser.

7.8

Aviation Industry

AGR 010

Siebel Employee Relationship Management

Embedded. Standard for Web-based course management.

7.8

Banter Relationship Modeling Engine

5.5

Siebel Smart Answer, MultiChannel Contact Center (Phone, Web, and Email) and Siebel Email Enabled Contact Center (phone and email)

Embedded. Supports auto-response and auto-suggest capabilities.

7.8

Banter Workbench

5.5s

Siebel Smart Answer, MultiChannel Contact Center (Phone, Web, and Email) and Siebel Email Enabled Contact Center (phone and email)

 

Distributed. Workbench is a tool that is used to create a knowledge base (KB) for use with Siebel Smart Answer, analyze the KB, and evaluate its performance using reports and graphical diagnostics. It is an administrative tool installed on the client only.

7.8

Basis Technology Rosette Core Library for Unicode

3.0.6

Siebel Business Applications

Embedded. C++ Unicode library used for conversion between codepages and Unicode.

7.8

Communication Intelligence iTools

2.7

Siebel Signature Capture

Embedded. Provides signature viewing capabilities on the Siebel Web client.

7.8

Communication Intelligence Inktools for Windows CE

1.6

Siebel Signature Capture

Embedded. Provides signature capture on the Siebel Handheld device.

7.8

DataDirect Closed ODBC Driver for Oracle

4.2

Siebel Business Applications

Embedded. Provides Oracle Database connectivity.

7.8

DataDirect Connect ODBC Driver Manager

4.2

Siebel Business Applications

Embedded. Provides Oracle Database connectivity.

7.8

Department of Defense (Advanced Distributed Learning initiative) SCORM Standard

1.2

Siebel Employee Relationship Management

Embedded. Standard for Web-based course management.

7.8

Dun & Bradstreet Content Service

N/A

Siebel Content Services

Content. Database of public and private company profiles.

7.8

Dun & Bradstreet Worldbase

N/A

Siebel Dun & Bradstreet Integration Solution

Database of public and private company profiles.

7.8

Ektron eWeb Edit Pro + XML

4.2

Siebel Email Marketing, Web Marketing, Events Manager

Embedded. Browser-based editor for simplified HTML authoring.

7.8

Field Software Printer CE

2.67

Siebel Handheld applications

Embedded. Packaged into Siebel Handheld Client applications. Allows printing from handheld devices through portable printers.

7.8

Fontware Code 39 barcode fonts

PCL (Unix)

Siebel Field Service, Siebel Barcode

Embedded. Fontware Code 39 barcode fonts in PCL format for Unix. Provides barcode printing support through Actuate.

7.8

Fontware Code 39 barcode fonts

PC - Compatible True Type (Microsoft Windows)

Siebel Field Service, Siebel Barcode

Embedded. Fontware 39 barcode fonts in TruType format for Windows. Provides barcode printing support through Actuate.

7.8

Hummingbird SearchServer

5.3.6

Siebel Search, Siebel Advanced Search

Distributed. Required on Siebel Servers, Siebel Mobile Web Client, and Siebel Developer Web Client.

7.8

Hummingbird SearchServer

6.0

Siebel Search, Siebel Advanced Search

Distributed. Required on Siebel Servers, Siebel Mobile Web Client, and Siebel Developer Web Client.

7.8.2.6

IBM Directory Server component

5.1

Siebel Business Applications

Distributed. Siebel integration with LDAP directory to support external user authentication.

7.8

IBM GSK iKeyMan

6.0.4, 6.0.5 (AIX)

Siebel Business Applications

Distributed. Utility to generate certificate files for supporting SSL with LDAP.

7.8

IBM GSKit

6.0.4, 6.0.5 (AIX)

Siebel Business Applications

Distributed. Utility to generate certificate files for supporting SSL with LDAP.

7.8

IBM International Component

2.4

Siebel Business Applications

Embedded. Library used for conversion between codepages and Unicode.

7.8

IBM LDAP (Lightweight Directory Access Protocol) SDK

5.1

Siebel Business Applications

Embedded. Siebel integration with LDAP directory to support external user authentication.

7.8

IBM MQ Series Application Messaging Interface (AMI)1

1.2.4

Siebel Business Applications

Embedded. Allows customers to define integration solutions using IBM MQ Series server on the Siebel Enterprise Server.

7.8

IBM MQ Series Link for SAP R/3

1.2

Siebel Business Applications

Embedded. Allows customers to define integration solutions using IBM MQ Series server on the Siebel Enterprise Server.

7.8

IBM WebSphere MQ

5.3 CSD07 or higher

Siebel Business Applications

Embedded. Provides middleware messaging and connectivity.

7.8

ILOG Configurator

2.3.1

Siebel eConfigurator, Siebel Configurator and Siebel eAdvisor Bundle

 

Embedded. C++ library based on ILOG Solver that is specially adapted for configuring constrained structured systems.

7.8

ILOG Dispatcher

3.3

Siebel Scheduling

Embedded. Optimizes the schedule.

7.8

ILOG Scheduler

5.3

Siebel Scheduling

Embedded. Allows booking of appointments.

7.8

ILOG Solver

5.3

Siebel eConfigurator, Configurator (Version 5.3), Siebel eAdvisor Bundle (Version 5.3), Siebel Scheduling (Version 5.1)

Embedded. C++ library for solving combinatorial problems and providing optimal solutions.

7.8

Inprise Visibroker for C++ compiled header files

6.0

Siebel Business Applications

Embedded. Supports integration with Inprise Visibroker for C++.

7.8

IBM MQe

2

Siebel Store-and-Forward Messaging

Distributed. Store and Forward technology for Siebel Mobile Solutions.

7.8

Intel NetMerge Call Information

3.5 + SP1

Siebel CTI Connect

Distributed. CTI software providing data attachments for voice calls.

7.8

Intel NetMerge Call Processing

6.0

Siebel CTI Connect

Distributed. CTI middleware software that provides call notification and call control.

7.8

Iona C++ Compiled Header Files

6

Siebel Business Applications

Embedded. Allows users to write CORBA client applications to communicate with the Siebel CORBA Object Manager.

7.8

Lexis-Nexis Content Service

N/A

Siebel Content Services

Content. Newswire content with over 100 sources from national and regional newspapers and business magazines.

7.8

IBM Lotus Notes (email form)

 

5.x series and 6.0.x series

Siebel Send Email

Embedded. Allows users to create email using Lotus forms directly from Siebel applications.

7.8

Macrovision MultiPlatform compiled runtime components

5.03 Hotfix T

Siebel Installer

Embedded. Packages Siebel Server components for installation.

7.8

Macrovision Professional + East and West

6.3.0

Siebel Installer

Embedded. Packages Siebel client components for installation.

7.8

Mainsoft Visual MainWin

5.0.2

Siebel Server Extensions

Embedded. Facilitates development on both Windows and Unix platforms using a single codebase.

7.8

Market Guide Content Service

N/A

Siebel Content Services

Content. Database of public company profiles.

7.8

Microsoft cabwiz.exe

2.0

Siebel Consumer Goods Handheld, Siebel Pharma Handheld, Siebel Medical Handheld

Embedded. Used to create cab files during installation.

7.8

Microsoft SQL Server CE

2.0

Siebel Handheld applications

Embedded. RDBMS for handheld applications.

7.8

Microsoft Visual Studio 7.0 Runtime Components

7.0.9466.0

Siebel Installer

 

7.8

Miller Heiman

N/A

Siebel Strategic Selling

Embedded. Automatically generates Blue Sheet report to help sales representatives track key opportunities.

7.8

Mystic River Softbridge Basic Language SDK

5.4

Siebel Tools

Embedded. Siebel VB scripting engine

7.8

Nombas ScriptEase Integration Software Developer Kit (portion of)

4.30c

Siebel Tools

Embedded. Siebel eScript scripting language.

7.8

Open Group X Window System

X11 R6

Siebel Web Server Extensions

Embedded. OS libraries used for Siebel Object Manager on Unix platforms.

7.8

ProtoView Data Table DLL

2.53.200

Siebel System Software

Embedded. Provides interface controls for the client.

7.8

RSA Security BSAFE CERT-C

2.7

Siebel Email Response

Embedded. Encrypts email messages.

7.8

RSA Security BSAFE Crypto-C

6.1.2

Siebel Business Applications

Embedded. Provides data encryption algorithms.

7.8

RSA Security BSAFE Crypto-J

3.4.3

Siebel System Software

Embedded. Provides data encryption algorithms.

7.8

RSA Security BSAFE SSL-C

2.5

Siebel Business Applications

Embedded. Provides encryption between Web servers and application servers.

7.8

RSA Security BSAFE SSL-J

4.1.5

Siebel Business Applications

Embedded. Provides encryption between the Siebel application server and J2EE application servers.

7.8

SAP RFC SDK compiled header files

4.6B

Siebel Connector for SAP R/3

Embedded. Provides RFC access to SAP R/3.

7.8

Satmetrix hashing function that permits secured access to Satmetrix services

9.2

Siebel Business Applications

Embedded. Connects to survey results between Siebel and SatMetrix.

7.8

Search Software America SSA-NAME3

2.4

Siebel Data Quality Matching Server

Embedded. Duplicate data identification.

7.8

Sybase Adaptive Server Anywhere (ASA)

8.0.2.4505

Siebel Remote, Siebel Tools, Management Server Framework, Analytics Mobile

Embedded. Database engine used by Siebel Mobile Web Client (using Siebel Remote) and for the demo databases shipped with the Siebel client and with Siebel Tools.

7.8

Tetradyne SourceView ActiveX Control

3.05

Siebel Tools

Embedded. Provides color-coded syntax highlighting to the Siebel Script Editor.

7.8

Visual Mining ChartWorks Server

3.7

Siebel Business Applications

Distributed. Supports charting capabilities within Siebel applications.

7.8

Wintertree Software Sentry Spelling Checker Engine

5.14.11.0

Siebel Business Applications

Embedded. Provides spell-checking capabilities for Siebel applications.

7.8

Zero G InstallAnywhere Enterprise Edition

5.5

Siebel Email Marketing Server

Embedded. Installer for Siebel Email Marketing Server.

7.8

Zlib Compression Library

1.1.4

Siebel Business Applications

Embedded. Compresses file attachments, Siebel Remote files, and SISNAPI traffic.

7.8

1. In accordance with the IBM AMI Support Policy, Oracle will continue to support AMI for both current and previous Siebel releases. However, it is recommended that customers not plan to use AMI with any of their future projects. This is because no new functionality will be added to AMI Transport.

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