Siebel System Requirements and Supported Platforms > Other Supported Platforms >

Siebel Wireless

This section documents additional requirements for Siebel Wireless. For more information, see Siebel Wireless Administration Guide.

Siebel Wireless is supported by markup languages that are supported by mobile browsers. In other words, any mobile browser that supports the following markup languages is supported:

• HTML (also covers xHTML)
• WML 1.3 and above

Table 48 lists the browsers that have been certified by Oracle, Inc.

Please note the following critical factors associated with this support model for Siebel Wireless:

• Not all browsers support both HTML and WML markup languages. Please check with the device manufacturers for supported markup languages for different browsers.
• Siebel Wireless support delivery of specific markup language contents to specific browsers. Therefore, for example, if a mobile browser can only support HTML but not WML, then Siebel Wireless can be configured to deliver only HTML content to that mobile browser:
  • This is configured through Administration-Browsers view in Siebel administration screens.
  • Customers will need to provide "user-agent" string for the mobile browser, as well as specifying the markup language for that browser.
  • The default markup language can also be configured globally. For Siebel 7.x, the default markup language is WML.
  • Consult Siebel Bookshelf > Siebel Wireless Administration Guide and Systems Administration Guide for configuration details.
  • If you believe the mobile browser you are using is supported, but unable to display Siebel Wireless contents, most likely you will need to adjust markup language settings.
• Minor discrepancies in UI elements between different browsers are expected. Oracle will not consider these as product defects because these are caused by different implementations of the mobile browsers. If there are major issues that prevents major or critical functionality from being accessed by users, Oracle may treat these issues as enhancement requests. Therefore, it is highly recommended that customers first test out any devices on Siebel Wireless before making any major purchasing decisions. Any UI issues can be easily detected upon initial testing.