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Categorization of Siebel 7 Applications


The two major groups of Siebel Business Applications are:

  • Applications usually used by internal employees of an enterprise

    These are called employee applications and generally run in high interactivity mode. An example of this is Siebel Call Center.

  • Applications usually used by customers or partners of an enterprise

    These are called customer and partner applications and typically run in standard interactivity mode. Examples are Siebel eSales (a customer application) and Siebel Partner Portal (a partner application).

Employee applications are optimized for a screen resolution of 1024x768. Customer and partner applications are optimized for a screen resolution of 800x600.

NOTE:  Siebel Employee Relationship Management is an employee application, but by default runs in Standard Interactivity mode. It is optimized for a screen resolution of 1024x768. Customers deploying Employee Relationship Management in Standard Interactivity mode should follow requirements detailed under Requirements for Standard Interactivity Clients (Customer and Partner Portal).

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