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Siebel Email Manager—Supported Email Servers

Siebel Email Manager is a server component that Siebel Workflow Policies can use to send email.

NOTE:  Use the Siebel Communications Server (Communications Outbound Manager component) and its associated templates and outbound communication requests functionality for future development, rather than Siebel Email Manager.

Microsoft Windows Platforms

Table 22 lists email servers that are supported for use with Siebel Email Manager, and which MAPI service provider must be present on the Siebel Server machine in order to interface with each email server.

NOTE:  Use a supported email server to interface with Siebel Email Manager or Siebel Technical Support may not be able to fully support your deployment. For supported software versions for the email servers in Supported Software and Ancillary Programs.

UNIX Platforms

For Siebel Email Manager, Oracle does not explicitly support specific email servers on UNIX platforms. Instead, Siebel eBusiness Applications rely on the UNIX mail command. You need to verify that the mail command is working on the Siebel Server machine before you set up Siebel Email Manager.