Activestate PERL

5.6 or higher

Siebel Management Server/Diagnostic Console

Diagnostic console for configuration of the Siebel Management Server.

8.1

Adobe Designer

6.0

Siebel Call Center

Used for outbound forms integration.

8.1

Adobe Forms Server

6.0

Siebel Call Center

Used for outbound forms integration.

8.1

Cybersource Developer Kit (CDK) for C/Perl

3.4 (Windows, AIX, HP),

3.4.7 (Oracle Solaris)

Includes the following:

• Siebel Sales
• Siebel Orders
• Siebel Quotes
• Siebel Order Management

Used for credit-card processing.

8.1

Department of Defense (Advanced Distributed Learning initiative)

1.2

Siebel Employee Relationship Management

Standard for Web-based course management.

8.1

Dun & Bradstreet Content Service

Not applicable

Siebel Content Services

For content on public and private company profiles.

8.1

Dun & Bradstreet Worldbase

Not applicable

Siebel Dun & Bradstreet Integration Solution

For content on public and private company profiles.

8.1

HP-UX Java Runtime Environment (JRE)

1.6

Siebel Email Marketing Server, Siebel Email Marketing Server Standalone

Java software development kits and run-time environments used to develop and support Java applications.

8.1

IBM 32-bit SDK for AIX, Java 2 Technology Edition

1.6

Siebel Email Marketing Server, Siebel Email Marketing Server Standalone

Java software development kits and run-time environments used to develop and support Java applications.

8.1

IBM Directory Server

6.0

Siebel Business Applications (LDAP Security Adapter)

LDAP support.

8.1

IBM WebSphere Application Server

6.0

Siebel Business Applications

J2EE application server.

8.1

IBM WebSphere Application Server Edge Components

5.1

Siebel Business Applications

Proxy server.

8.1

IBM WebSphere MQ

5.3 CSD09

Siebel Business Applications (MQ Series Adapter)

Provides middleware messaging and connectivity.

8.1

IBM Lotus Domino

8.0.x, 8.5.x

Siebel Business Applications (Siebel Communications Server, Siebel Email Manager Server component)

Email server that provides email functionality for Siebel application users.

8.1

IBM Lotus Notes

8.0.x, 8.5.x

Siebel Business Applications (Send Email command)

Allows you to send email from Siebel Business Applications.

8.1

IMAP/POP/SMTP

IMAP4, POP3

SSL 3.0

Siebel Communications Server

Supports Email Response

8.1.

ISO XML Insurance

3.5

Siebel Insurance

Provides Integration from Siebel Insurance product to ISO database. ISO is database provider for the insurance claims industry.

8.1

Java 2 Software Development Kit (J2SDK), Standard Edition

1.6

Siebel Email Marketing Server

Java software development kits and run-time environments used to develop and support Java applications.

8.1

J2SE

5.0 or above

Siebel Management Server and Diagnostic Console

Provides the framework for the Management Server and Diagnostic Console.

8.1

Java System Directory Server

5.2.x, 6.0.x, 6.3.x

Siebel Business Applications (LDAP Security Adapter)

Provides LDAP support.

8.1

Java System Messaging Server

6.1

Siebel Business Applications

Email server, provides email functionality for Siebel application users.

8.1

Microsoft Active Directory

NOTE:  Platforms other than Microsoft Windows only support LDAP features with the LDAP connector against Microsoft Active Directory.

Compatible with the operating systems listed in Table 6.

Siebel Business Applications (ADSI Security Adapter)

Active Directory Server

8.1

Microsoft Active Directory Services Client

Compatible with the operating systems listed in Table 5.

Siebel Business Applications (ADSI Security Adapter)

Active Directory Client

8.1

Microsoft ActiveSync

4.0

Includes the following:

• Siebel Sales Handheld
• Siebel Service Handheld
• Siebel Pharma Handheld
• Siebel Consumer Goods Handheld
• Siebel Medical Handheld

Required to establish a synchronization conduit between the handheld device and a PC.

8.1

Microsoft Data Access Components (MDAC)

Included in MSDN SW

Siebel Business Applications

Includes ODBC drivers for Microsoft Access, Text, Microsoft SQL Server and ADO components.

8.1

Microsoft Excel

2003, 2007

Siebel Business Applications

Spreadsheet application.

8.1

Microsoft Excel

2010

Siebel Business Applications

Spreadsheet application.

8.1.1.6

Microsoft Exchange Server

2003, 2007

Siebel Business Applications (Siebel Communications Server, Siebel Email Manager server component)

NOTE:  Microsoft Exchange Server 2007 is supported as of the Siebel 8.1.1.6 Fix Pack.

Email Server that provides email functionality for Siebel application users.

8.1

Microsoft Exchange Server

2003, 2007

SSSE

Allows synchronization of contacts, calendars, and tasks using SSSE.

8.1

Microsoft Exchange Server

2010

SSSE

Allows synchronization of contacts, calendars, and tasks using SSSE.

8.1.1.6

Microsoft Outlook

2003, 2007

Siebel Business Applications (Send Email command)

F9 is supported

Allows you to send email from Siebel Business Applications.

8.1

Microsoft Outlook

2010

Siebel Business Applications (Send Email command)

F9 is supported

Allows you to send email from Siebel Business Applications

8.1.1.6

Microsoft Outlook

2003, 2007

SSSE

Allows users to centralize information across Microsoft Outlook and Siebel CRM applications.

8.1

Microsoft Outlook

2010

SSSE

Allows users to centralize information across Microsoft Outlook and Siebel CRM applications.

8.1.1.6

Microsoft Outlook Embedded Outlook Calendar

2003, 2007

SSSE

Embedded Outlook Calendar (EOC) allows users to access their Microsoft Outlook calendar from within Siebel Business Applications.

8.1

Microsoft PowerPoint

Office 2003, 2007

Siebel Proposals and Presentations

Allows end-users to integrate data between Siebel Business Applications and Microsoft PowerPoint.

8.1

Microsoft PowerPoint

2010

Siebel Proposals and Presentations

Allows you to integrate data between Siebel Business Applications and Microsoft PowerPoint.

8.1.1.6

Microsoft Word

Office 2003, 2007

Siebel Proposals and Presentations

Allows servers to generate proposals and correspondence in Microsoft Word directly from Siebel Business Applications.

8.1

Microsoft Word

2010

Siebel Proposals and Presentations

Allows servers to generate proposals and correspondence in Microsoft Word directly from Siebel Business Applications.

8.1.1.6

Novell NDS eDirectory

8.8

Siebel Business Applications (LDAP Security Adapter)

Provides LDAP support (LDAP Security Adapter).

8.1

Oasis Committee XLIFF (XML Localization Interchange File)

1.0 and 1.1

Siebel Tools

File format used to export and import strings into the Siebel repository.

8.1

Open Group Application Response Management (ARM) Standard

2.0

Siebel Business Applications

Enables measurement of application availability, performance, usage, and transaction response time.

8.1

OpenText RightFax (Captaris RightFax)

9.4

Siebel Business Applications (Siebel Communications Server [Send Fax command, outbound communication requests using fax channel])

Enterprise fax server that provides fax capability for Siebel application users.

8.1

Oracle Access Manager

10.1.4, 11.1.1.5.0

Siebel Business Applications

Provides a range of identity administration and security functions including:

• Web Single Sign-On
• User self-service
• Self-registration
• Workflow functionality
• Auditing
• Access reporting
• Policy management
• Dynamic group management
• Delegated administration

8.1

Oracle Internet Directory

10.1.4, 11g

Siebel Business Applications

An LDAP-compliant directory service implemented as an application on the Oracle database. Available to customers who are deploying any Oracle product that is LDAP-enabled.

8.1

Oracle Virtual Directory

10.1.4.0.1, 11g

Siebel Business Applications

Provides the ability to integrate LDAP-aware applications into directory environments while minimizing or eliminating the requirement to change either the infrastructure or the applications.

8.1

Oracle WebLogic

9.0

Siebel Business Applications

J2EE application server.

8.1

Portable Document Format (PDF)

1.3 and above

Siebel Bookshelf

Siebel Reports Server

Used for viewing portable document format (PDF) documents.

8.1

SAP R/3

4.6C, 4.7

Siebel Connector for SAP R/3

SAP Integration Object Wizard, IDOC Adapter, BAPI Adapter and Receiver. Prebuilt dataflows are for SAP R/3 4.6C.

8.1

SAP RFC SDK

4.6C

Siebel Connector for SAP R/3

C library that provides RFC access to SAP R/3.

8.1

Satmetrix hashing function that permits secured access to Satmetrix services

9.5

Siebel Business Applications

Displays survey results within Siebel Business Applications.

8.1

Sendmail Advanced Message Server

3.0.2

Siebel Business Applications

Email server, provides functionality for Siebel application users.

8.1

SSL

3.0

Siebel Business Applications

Used for encrypting communications.

8.1

Taxware International Sales/Use Tax System

3.4

Siebel eSales, Siebel Orders, Siebel Quotes, Siebel eChannel Partner Portal, Siebel Order Management

Provides sales tax calculation for the United States and Canada.

8.1

Taxware International WORLDTAX System

2.5

Siebel Sales, Siebel Orders, Siebel Quotes, Siebel Channel Partner Portal, Siebel Order Management

Provides tax calculation for most European and many Asian-Pacific and South-American countries.

8.1