System Requirements and Supported Platforms: Product Availability Exceptions for Siebel CRM Version 8.1

Table 35 lists Siebel CRM version 8.1 product availability exceptions. The feature availability exceptions are listed in Table 36 and in Table 37.

Certain Siebel products or features may not be available in specific releases, operating environments or locales. Often, this is due to third-party product limitations. All known limitations are identified in this chapter for the specific product release and operating environments. While an individual feature may not be available in a specific operating environment, the product as a whole will operate as specified.

Table 35. Product Availability Exceptions for Siebel CRM 8.1
Siebel Product	Limitation Type	Availability Issue
Siebel Billing Management (Siebel Communication, Media and Energy)	Release	Siebel Billing Management is not available with Siebel Partner Relationship Management Partner applications.
Siebel Connector for SAP R/3	Server operating system	Not supported with Siebel Server on UNIX midtier platforms. Support is available with the affected server component running on Windows.
Siebel Connector for SAP R/3	Unicode Processing	Siebel Connector for SAP R/3 integrates to SAP R/3 using SAP code pages. Note that only single and multidisplay, multiprocess code pages are supported.
Siebel Industry Applications (MQ Series Adapter), Siebel Connector for SAP R/3	Release	IBM MQ Series Link for SAP R/3 is no longer supported with Siebel CRM 8.0 or later.
Siebel Content Services	Language	Market Guide content is supported only in U.S. English (ENU). Lexus-Nexis content is supported only in U.S. English (ENU), French, German, Spanish and Italian.
Siebel Incentive Compensation	Release	The Siebel Incentive Compensation products are neither available with new purchases, nor supported in this release. If you are interested in Compensation products, see the Siebel Incentive Compensation Management product line sold separately or create a service request (SR) on My Oracle Support.
Siebel Partner Community and Siebel Partner Portal	Browser	Siebel Partner Community and Siebel Partner Portal are not supported on America Online version 7.
Siebel Partner Relationship Management Partner Portal and eSales (Siebel Communication, Media and Energy)	Release	Advanced MACD (Move, Add, Change, Disconnect) Order Management functionality is not supported in PRM Partner Portal and eCustomer (Siebel Communication, Media and Energy).
Siebel Partner Web Services	Server operating system	Not supported on Windows 2003 or AIX 5L 5.3 due to a third-party product limitation (webMethods).
Siebel Proposals and Presentations	Server operating system	Not supported with Siebel Server on UNIX midtier platforms due to a third-party software limitation (Microsoft). Support is available with the affected server components running on Windows.
Siebel Handheld applications	Release	Direct Server Sync for Siebel Handheld applications is not supported with Siebel Server on UNIX midtier platforms. This limitation does not apply to Companion Sync, which relies on Siebel Remote for synchronization to the server. Siebel Remote is supported on all midtier platforms.

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