Siebel System Requirements and Supported Platforms > Other Supported Platforms > Siebel Smart Answer >

Smart Answer Server and Installer

The following platforms are supported for Siebel Smart Answer:

• Microsoft Windows Server 2008
• Microsoft Windows Server 2008 R2

The following additional software is required:

• PostgreSQL 8.3. You can download and install PostgreSQL from http://www.postgresql.org/download/windows.
• Java Runtime Environment 1.6+. You can download and install Java from http://java.com/en/download/manual.jsp.
• Python Interpreter 2.4. You can download and install this product from http://www.python.org/download/.

  NOTE:  Siebel Smart Answer is not yet compatible with Python version 3.0 and above.

• PyWin32. You can download and install this product from http://sourceforge.net/projects/pywin32/files/.

  NOTE:  This product is required for running Smart Answer Server as a Windows service. It is highly recommended, but it is optional.

  • Make sure to download the automated installer that matches your version of Python.