This chapter describes the additional hardware and software requirements for specific Siebel Business Applications. It includes the following topics:

• Siebel Communications Server
• Virtual CTI Driver
• Siebel Chat
• Siebel Smart Answer
• Oracle Policy Automation
• Java and J2EE Application Server Support for Nonbrowser Based Products
• Siebel Reports
• Siebel Field Service
• Siebel Field Service Integration to Oracle Real-Time Scheduler
• Siebel Handheld Applications for Windows-Powered Devices
• Siebel Email Marketing
• Lightweight Directory Access Protocol and Active Directory Services Interfaces
• Oracle Secure Enterprise Search
• Spell Checking
• Siebel Server Sync for Microsoft Exchange Server (SSSE)
• Siebel Wireless