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Workforce Analytics

Siebel Employee Relationship Management (ERM) provides Analytics for Workforce Training, Workforce Performance, and HelpDesk. This section describes some of the configuration that may be necessary for Workforce Analytics. For further information on Siebel ERM, see Siebel Employee Relationship Management Administration Guide.


 Siebel Analytics Installation and Configuration Guide, Version 7.7, Rev. A 
 Published: 11 March 2004