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Siebel Analytics Installation and Configuration Guide > Installing Siebel Analytics Software in the UNIX Environment > Post-Installation Tasks for UNIX Platforms >

Troubleshooting When the Siebel Analytics Server Fails to Start (UNIX)

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If the startup operation fails, look in the following log files for messages indicating possible reasons.

• NQServer.log file, located in the Log subdirectory in the Siebel Analytics software installation directory. You can use a text editor to view this file. (Set your viewer to UTF-8 to avoid seeing garbled text.)
• Make sure that the syslog service is running, and look for any system or Siebel Analytics-related messages.

The log files contain messages indicating why the server startup failed. For example, if there were a syntax error in the NQSConfig.INI file, both the operating system's log and the NQServer.log file would contain messages about the syntax error. After examining the log messages, correct the problem and start the server again.

NOTE:  You can delete the installation directory after saving any repositories and configuration files. A remove utility is not provided on UNIX.

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