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About Siebel Delivers iBots and Impersonation

Siebel Delivers makes use of intelligence agents or Bots (called iBots). iBots are software-based agents driven by schedule or events that access, filter, and perform analytics on data based upon defined criteria. Users receive information from iBots in the form of alerts that appear on their designated delivery devices or dashboards.

To create an iBot, Siebel Analytics Web administrators and users use Siebel Delivers to define the actions the iBot is to perform. Siebel Analytics Web gathers information about the priority, delivery devices, user, and other characteristics; packages that information into a job; and tells Siebel Analytics Scheduler when it wants the job to execute.

Because the Scheduler runs these jobs on behalf of users without accessing or storing their passwords, Siebel Analytics Server allows the Scheduler and Siebel Analytics Web to impersonate users. This is done by configuring the Scheduler to use a user ID and password with administrator privileges that can act on behalf of other users. An iBot logs on to the system using this user ID and password, and then the Scheduler executes the job on behalf of the user.

NOTE:  If Siebel Analytics Server is configured to authenticate users through database logons, then impersonation is not allowed. Siebel Delivers does not work with database authentication.

For information about user authentication options, see Siebel Analytics Server Administration Guide. For information about the Scheduler, see Siebel Analytics Scheduler Guide.


 Siebel Analytics Web Administration Guide
 Published: 11 March 2004