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Siebel Analytics Platform Installation and Configuration Guide > Installing Siebel Analytics >
Troubleshooting the Analytics Installation Under Windows
Analytics License: All licenses. Operating System: Windows only. This topic is part of the Process of Installing the Siebel Analytics Platform, and details some common problems observed during installation. Possible solutions are suggested. To resolve the problem, look for it in the Symptom/Error Messages column in Table 22. Related Topic
Troubleshooting the Analytics Installation Under UNIX
Table 22. Common Problems and Solutions for Analytics Installation Under Windows
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In some cases, the desktop icon in the "Please Select a License File" screen does not function. |
Java software problem. |
Instead of using the desktop icon, select the license file from the tree browser. |
ERROR: Couldn't Launch Server on Port #n |
- The TCP/IP settings are not correct on your computer.
- The specified port is not available.
- Image server may already be running.
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- Make sure that your TCP/IP settings are correct.
- Pick another port number.
- Check to see if image server is already started and running as a service on NT.
- If you just upgraded the image server from a previous version on NT 4 or NT 2000 OS, reboot the server while the image server runs as a service.
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