This chapter introduces the role of operational business intelligence in a retail environment. It briefly describes the implementation of Operational Insights (OI) reports for Oracle Retail Sales Audit (ReSA), Oracle Retail Allocation and Oracle Retail Invoice Matching (ReIM), Oracle Retail Merchandising System (RMS) through Oracle Application Development Framework (ADF).
Operational Insights embeds business intelligence into the fabric of the business, intertwining it with operational processes and applications that drive thousands of daily decisions. In essence, Operational Insights merges analytical and operational processes into a unified whole. Operational Insights delivers the right information to the right people at the right time so that they can take action. This not only streamlines processes and reduces costs, but also improves service and gives organizations a competitive advantage in the marketplace.
Operational Insights provides a combination of dashboard and in-context reports in the Merchandising ADF applications. Dashboard reports are role based reports highlighting the area of focus for a user and in-context reports shows on selected screens and provides further information to the task flow or entity on the screen. Major benefits of OI to the user are:
Manage by exception
Dashboards highlight the areas of focus for a user
Help to prioritize work for the day
Increase user efficiency
Resolve issues from the dashboard or
Take the user to the specific transaction for resolution
Contextual decision-making support
Contextual BI gives additional information to aid in decision-making
Notify a user of a key activity being completed
Configurability
Dashboards created for retailer-specific roles using Oracle Retail reports, or custom reports
Flexibility to use data from multiple sources
Dashboard filters allow users to configure their view
In the standard Operational Insights installation, the predefined reports are organized in the dashboard to facilitate role-based implementation. In each application, dashboards and reports are designed for different user roles, such as:
Auditor and Audit Manager in ReSA
Allocator and Allocation Manager in Allocation
Accounts Payable Specialist and Finance Manager in Invoice Matching
Buyer, Inventory Analyst, Inventory Control Analyst, Finance Analyst, and Data Steward in Merchandising
The reports are displayed in the same language as set up in the integrated merchandise applications user preferences page. To set your preferred language access the user preferences page by clicking user name > Preferences at the top of the home page of the application.
The following languages are supported by Operational Insights:
Chinese (Simplified)
Chinese (Traditional)
Croatian
Dutch
English
French
German
Greek
Hungarian
Italian
Japanese
Korean
Polish
Portuguese (Brazilian)
Russian
Spanish
Swedish
Turkish