Why Isn't the SSO Cookie Forwarded to Remote Servers or Portlets?
Examine the following settings or events to diagnose the
cause of this problem:
- In portalconfig.xml, ensure the value
of the <CookieDomain> element begins with a period.
- In portalconfig.xml, ensure the value
of the <CookiePath> element is the standard value, <CookiePath
value="/"/>, or otherwise is a reasonable value.
- In the authentication server, ensure the value of the cookie
object enables the cookie to be forwarded.
- Examine the configurations for the authentication server
and the portal to ensure fully qualified domain names are specified
for all servers.
- If you are unable to diagnose the problem with these methods,
use a TCP tracing tool to see the value returned by the SSO provider.
The path and domain must match the values for <CookiePath> and
<CookieDomain> in portalconfig.xml.
