The Knowledge Directory is similar to a file system tree in that documents are organized in folders and subfolders. A folder can contain documents uploaded by users or imported by content crawlers, as well as links to people, portlets, and communities. If your administrator has given you permission, you might also be allowed to add documents to the Knowledge Directory, or submit yourself as an expert on a particular topic.

• To edit the directory (add or edit folders), click Edit Directory.
  Note: You must have the Edit Knowledge Directory activity right to see this button. You must also have at least Edit access to a folder or document to be able to edit the folder or document.
• To open a folder or subfolder, click its name.
  Note: If the folder includes a description, it appears as a tooltip. To view the description, place your mouse over the folder name.
  After you have opened a Directory folder, you see the additional features described next.
• To open a document, click its name.
• To view the properties of a document, click the Properties link under the document description.
• To tell other portal users about a document:
  1. Under the document description, click Send Document Link.
  2. In the Document Link dialog box, copy the text, then click Close.
  3. In your e-mail application, paste the text into an e-mail message and send it. When other portal users click the URL in your e-mail, the document opens. If a user does not have permission to see the document, an error message is displayed.
• To submit a document to the portal, click Submit Documents.
  Note: You must have at least Edit access to the folder and at least Select access to the content source that provides access to the document to be able to submit a document.
• To view another page of items, at the bottom of the list of documents, click a page number or click Next >>.
• To change the sort order of documents between ascending and descending, in the Sort by drop-down list, select the desired option: Document Name Ascending or Document Name Descending.
• To change the number of documents that are displayed per page, in the Items per page drop-down list, select the desired number. By default, 20 items are shown per page.
• To filter the documents by document type (for example, MS Word documents or PDF documents), in the Show only item type drop-down list, select the desired document type.
• To open a subfolder, under Subfolders, click the subfolder name.
  Note: Beneath the banner, you see the hierarchy for the folder you are viewing (sometimes referred to as a breadcrumb trail). To move quickly to one of these folders, click the folder’s name.
• To create a subfolder in this folder, under Subfolders, click Create Folder. In the Create Document Folder dialog box, type a name and description for the folder, and click OK.
• To view a related community, under Related Communities, click the community name.
  Note: If you have at least Select access to the community, you can join the community.
• To open a related folder, under Related Folders, click the folder name.
• To preview a related portlet, under Related Portlets, click the portlet name.
  Note: If you have at least Select access to the portlet, from the portlet preview page, you can add the portlet to one of your My Pages.
• To view the user profile for a related expert, under Related Experts, click the user's name.
  Note: If you have the Self-Selected Experts activity right, and are not already listed as an expert, click Add Me to add yourself as an expert on the folder's topic.
• To view the user profile for a related content manager, under Related Content Managers, click the user's name.