Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Overview

• Introducing Oracle Communicator
• Getting More Help

2 Setting Up Oracle Communicator

• Install Oracle Communicator
• Get Started
  • Adjust Audio Settings
    • Audio Setup Wizard
  • Create a New Account
    • Create Account Wizard
  • Select an Account
    • Select Account Dialog
  • Authenticate
    • Authentication Dialog
  • Register to a Server
  • Menus
  • New Application Versions
  • Terminology
• Settings
  • Preferences
    • Account Preferences
    • Presence Preferences
    • Appearance Preferences
    • Security Preferences
    • Network Preferences
    • Audio Preferences
    • Video Preferences
    • Advanced Preferences
  • Themes

3 Who's Your Buddy?

• Presence
  • Set Presence
    • Save Presence
    • Change Presence Menu in the System Tray
  • Presence Policy
    • Presence Policy Dialog
• New Subscribers
  • New Subscriber Dialog
• Contacts
  • Manage Contacts
  • About the Contact List
    • Main Screen
  • Create Contacts
  • SIP Services
    • Devices
  • Edit Contacts
  • Search for Contacts
  • Delete Contacts
  • Create Groups
  • Edit Groups
  • Delete Groups

4 Using Oracle Communicator

• Oracle Communicator Main
  • Settings
  • History
    • Open History
    • Delete History
    • Communicate with a Contact in History
    • Add a Contact from History
  • Create New Group
  • Contacts
  • Other Main Window Actions
• Understanding the Communications Dialog
  • Communication Dialog
    • Save Message
    • Add Contact from Communication Dialog
• Instant Message
  • Introduction
    • Send an Instant Message
    • Send a Voice Message
    • Smileys
• Telephony
  • Introduction
    • Make an Audio Call
    • Answer an Audio Call
    • Put a Call on Hold
    • Hang Up
    • Call Waiting
    • Dial Pad
    • Sound Effects
    • Mid-call Control
    • Add Video to an Ongoing Phone Call
    • Voice Mail Notification
    • Ring Signals
    • Call Settings
• Video
  • Introduction
    • Make a Video Call
    • Answer a Video Call
    • Put a Video Call on Hold
    • Call Waiting
    • Switch to a Voice Call
    • Video Call Settings
• File Transfer
  • Initiate File Transfer
  • Select a File
  • File Transfer Notification
  • Send a File
  • Receive a File
• Troubleshooting
  • Presence
    • Cannot Register
    • Cannot Authenticate
    • Cannot See Anyone in My Policy List
  • Messaging
    • Message Delivery Failed
  • Calling
    • No Ringing Signal
    • Very Loud Signal on Incoming Call
    • Echo When in a Call
    • Busy Signal
    • Info Tone
    • No audio or Video

5 Configuring Oracle Communicator

• Setting the Default Values for an Installation of Oracle Communicator
• Customizing the Installer File
  • Configuring customize.xml
    • Enabling User Self-Provisioning
    • Setting the Outbound Proxy Address
    • Setting the Oracle Communicator Skin
    • Enabling Presence
    • Enabling NAT Traversal and Discovery
    • Enabling Directory Searches
    • Setting the Service Provider's Web Page
    • Setting the Upgrade Policy
    • Storing Resource-Lists Documents
    • Enabling File Transfers
  • Creating a Customized Installer File
• Setting the Oracle Communicator Upgrade Policy
• Setting Banners in Oracle Communicator
• Configuring Oracle Communicator to Retrieve Resource-Lists Documents
  • Updating Buddy Lists
  • Upgrading Buddy Lists
    • Prompting Users to Upgrade to XDMS-Stored Buddy Lists
• Enabling File Transfers
  • Transferring Files
    • Setting the File Size
    • HTTP Authentication and HTTPS Certificates

A The Oracle Communicator Configuration File

• The customize-sample.xml File

Index