When you create a business or proxy service, monitoring is disabled by default for that service. To learn how to enable monitoring for a service, see Configuring Operational Settings for Specific Services. To learn more, see Monitoring in the AquaLogic Service Bus Operations Guide.
Note:
When you are in a session, the Enable Monitoring option on the Operations > Configuration > Global Settings page lets you enable or disable monitoring of all services that have individually been enabled for monitoring. To learn more, see Enabling Global Settings.
The following table lists the pages you can access from the Operations > Monitoring module. The tasks and help topics associated with each are provided.
Table 22-1 Monitoring Pages, Tasks, and Help Topics
1. Selecting SLA Alerts or Pipeline Alerts in the Alert History panel toggles the Dashboard page context of Services Summary and Alert History information.
SLA Alerts
BEA AquaLogic Service Bus implements Service Level Agreements (SLAs) and automated responses to SLA violations by enabling you to define rules that specify unacceptable service performance. To learn about creating alert rules, see Creating an Alert Rule.
Pipeline Alerts
You can also generate alerts based on message context in a pipeline. Unlike SLA alerts, notifications generated by the Alert action are primarily intended for business purposes, or to report errors, and not for monitoring system health. For more information on adding an Alert action in a stage, see Proxy Services: Actions.
Viewing the Dashboard Statistics
The Dashboard page allows you to view service monitoring metrics, server, and alerts information. This page includes the following information.
Table 22-2 Monitoring Summary Information
Property
Description
Services Summary1 (30 minutes)
The Services Summary panel includes the following attributes:
The percentage of alerts distributed by severity.
A pie chart of the services with alerts over the past 30 minutes, which is the default interval. To change the time interval for displaying historical data, see Changing the Dashboard Settings.
You can click the area in the chart corresponding to the alert severity to display more details.
In descending severity order, the top 10 services with alerts (SLA or pipeline). Each service name is a link to the service monitoring details. To learn more, see Viewing Service Monitoring Details.
A link to the Service Monitoring Summary page. To display the list of service metrics, click Service Monitoring Summary. To learn more, see Listing and Locating Service Metrics.
Server Summary
The Server Summary panel includes the following attributes:
A pie chart that depicts the health of the servers in the domain. You can click the area in the chart that corresponds to the server to display more details.
A list of the most critical servers. Each server name is a link to the server details. To learn more, see Listing and Locating Servers.
A link to the Server Summary page. To display the list of servers, click Server Summary List. To learn more, see Listing and Locating Servers.
A link to the Server Summary Log. To display the log, click Log Summary. To learn more, see Viewing Domain Log Files.
Alert History1 (30 minutes)
The Alert History panel includes the following attributes:
Tabs for toggling the Dashboard page context to display SLA Alerts or Pipeline Alerts.
On the tab header, a numeric indicator shows the number of new alerts that have occurred in the passive alert history (SLA or pipeline, whichever one is not selected), since you last viewed them or during the last Dashboard refresh period, whichever is more recent.
A Table Customizer icon that enables you to customize the table of alerts on this page. To learn more, see Customizing Table Views.
A link to the Extended Alert History page. To display the list of alerts, click Extended Alert History. To learn more, see Listing and Locating Alerts.
Fields that display alert information depending on your customized settings for the alert table. For example, alert name, alert summary, alert severity, timestamp, action, and the names of the service and service type associated with the alert. To learn more about these fields, see Listing and Locating Alerts.
An Annotation icon next to an alert name indicates annotations. Positioning the mouse pointer over the icon previews the annotation text.
The Alert History displays alerts for the past 30 minutes, which is the default interval. To change the time interval for displaying historical data, see Changing the Dashboard Settings.
The number of alerts on the page match the pie chart that displays on the Services Summary panel, which displays the breakdown of the number of alerts over the same time interval.
Note:
To display only alert history information on this page, click the Maximize icon in the right-hand corner of the Alert History panel.
1. Selecting SLA Alerts or Pipeline Alerts in the Alert History panel toggles the Dashboard page context of Services Summary and Alert History information.
Customizing Table Views
To Customize Table Views
Click the TableCustomizer icon . Additional fields are displayed.
Note:
You can click Cancel at any time to close this table and retain the original settings.
In the Columns field, select the columns you want to display:
Select a column name from the Available Columns field.
Click the arrow to move this column name to the Selected Columns field.
Note:
An asterisk denotes a required column.
Repeat until you have listed all the column names you want to display in the Selected Columns field.
Note:
In the Selected Columns field, you can use the Up and Down arrows to reorder the column names as required.
To remove columns from being displayed, move the column names from the Selected Columns field to the Available Columns field.
In the Rows drop-down list, select the number of rows you want to display on a single page.
Do one of the following:
To save these settings and close the table customizer, click Apply.
To discard your changes and retain the original settings, click Reset.
The Dashboard Settings page allows you to change how often the console updates the display of data for the Dashboard page and the time interval for displaying historical data for alerts.
To Set the Dashboard Refresh Rate
From the left navigation pane, select Dashboard Settings from under Operations > Monitoring. The Dashboard Settings page is displayed.
The default Dashboard Refresh Rate is 1 minute, but you can select another predefined time.
From the Dashboard Refresh Rate drop-down list, select 1, 2, 3, 5, 10, 20, or 30 minutes as the refresh rate for the Dashboard page. For example, if you select 5 minutes, the refresh rate for the Dashboard page is every 5 minutes.
Click Update to save all of the settings on this page.
Note:
You can update (change) your Dashboard Settings without activating a change session.
To Set the Alert History Duration
From the left navigation pane, select Dashboard Settings from under Operations > Monitoring. The Dashboard Settings page is displayed.
The default Alert History Duration is 30 minutes (displays alerts received within the last 30 minutes) but you can select another predefined duration.
Note:
The Alert History Duration setting applies to both SLA and Pipeline alerts.
From the Alert History Duration drop-down list, select 30 minutes, 1, 2, 3, or 6 hours as the time interval for displaying historical data in the Alert History table. For example, if you select 1 hour, the table displays the alerts received within the last hour.
Click Update to save all of the settings on this page.
Note:
You can update (change) your Dashboard Settings without activating a change session.
To List and Locate Services that have Monitoring Enabled
From the left navigation pane, select Dashboard from under Operations > Monitoring. The Dashboard page is displayed.
In the Services Summary panel, click Service Monitoring Summary. The Service Monitoring Summary page is displayed, which displays metrics for each service.
In the Display Statistics field, do one of the following:
To display monitoring statistics for each service for the period of the current aggregration interval, select Current Aggregation Interval. The Current Aggregation Interval view displays a moving statistic view of the service metrics.
To display monitoring statistics for the period since you last reset statistics for a service, select Since Last Reset. The Since Last Reset view displays a running count of the metrics.
The following information is displayed for each service.
Table 22-3 Service Monitoring Information
Property
Description
Name
The name assigned to the service. The name is a link to the Service Monitoring Details page. To learn more, see Viewing Service Monitoring Details.
Path
The project associated with the service. If the service resides in a project folder, this folder is also listed. The path is displayed in the format:
project-name/root-folder/ . . ./parent-folder
The path is a link to the corresponding path in the Project Explorer.
Service Type
The parent service type: proxy service or business service. For pipeline alerts, all parent services are proxy services.
Aggregation Interval
This field is displayed only when you have selected Current Aggregation Interval in the Display Statistics field.
The current aggregation interval set for monitoring this service, in terms of hours and minutes. You set this interval on the Operational Settings page. To learn more, see Setting the Aggregation Interval for a Service.
Avg. Response Time
The average response time (in msec) that this service has taken to execute messages within the period of the current aggregation interval or for the period since the last reset.
Messages
The number of messages associated with this service for the period of the current aggregation interval or for the period since the last reset.
Errors
The number of error messages associated with this service for the period of the current aggregation interval or for the period since the last reset.
Alerts
Note:
This field is hidden by default.
The number of alerts (SLA and pipeline) associated with this service for the period of the current aggregation interval or for the period since the last reset.
SLA Alerts
The number of SLA alerts associated with this service for the period of the current aggregation interval or for the period since the last reset.
Pipeline Alerts
The number of pipeline alerts associated with this service for the period of the current aggregation interval or for the period since the last reset.
Action
This field is displayed only when you have selected Since Last Reset in the Display Statistics field.
In this column, you can click the Reset Statistics icon for a specific service to reset the statistics for that service. When you confirm you want to do this, the system deletes all monitoring statistics that were collected for the service since you last reset statistics. However, the system does not delete the statistics being collected during the Current Aggregation Interval for the service. Additionally, after you click the Reset Statistics icon, the system immediately starts collecting monitoring statistics for the service again.
To locate a specific service, do one of the following:
Filter by service name. In the Name field, enter the name of the search target or enter wildcard characters (use * and ? as wildcards to perform a more general search), then click Search. The services matching the search criteria are displayed.
Note:
This search method is preferable if the name of the service is unique across all projects and paths.
Filter by service path. In the Path field, enter the path of the search target, which is the project name and the name of the folder in which services reside. You can use * and ? as wildcards to perform a more general search. All the services that reside in that path are displayed.
Note:
The format for the Path field is as follows: project-name/root-folder/ . . ./parent-folder
If a service is directly under the project, the format is as follows: project-name
Filter by service name and path. This search method is preferable if there is more than one service with the same name that reside in different paths.
Filter by services with alerts. Select the Has Alerts option, then click Search. The services matching the search criteria are displayed.
Filter by services with errors. Select the Has Errors option, then click Search. The services matching the search criteria are displayed.
Filter by proxy service. Select the Invoked by Proxy option, enter the name and path of a proxy service in the field provided or click Browse. The Select Proxy Service page is displayed. Select the proxy service from the list and click Submit. Click Search. The business services invoked by the proxy service you specified are displayed.
Note:
Wildcards are not supported in the Invoked by Proxy field.
Resort the list. Click on an underlined column name. Ascending and descending arrows indicate the sort order. Click the column name to change the sort order.
Scroll through the pages. Use the page controls above or below the table. Go to a page by selecting the page number or by using the arrow buttons to go to the next, previous, first, or last page.
This page also enables you to do the following:
To remove the search filter and display all services, click View All.
To update this page with the latest information, click Refresh.
To customize either view of the service monitoring information (Current Aggregation Interval or Since Last Reset), click the Table Customizer icon . See Customizing Table Views.
If you have selected Since Last Reset in the Display Statistics field, to reset monitoring statistics for all services, click Reset All Statistics. To learn more, see Resetting Statistics for Services.
The Service Monitoring Summary page allows you to reset monitoring statistics for all services in your configuration. You can reset statistics whether or not you are in a session.
To Reset Statistics for Services
From the left navigation pane, select Dashboard from under Operations > Monitoring. The Dashboard page is displayed.
In the Services Summary panel, click Service Monitoring Summary. The Service Monitoring Summary page is displayed, which displays statistics for each service.
In the Display Statistics field, select Since Last Reset. The Since Last Reset view displays a running count view of the metrics.
To reset the monitoring statistics for a specific service, click the Reset Statistics icon in the Action column for that service.
When you confirm that you want to do this, the system deletes all monitoring statistics that were collected for the service since you last reset statistics. However, the system does not delete the statistics being collected during the Current Aggregation Interval for the service. Additionally, after you click the Reset Statistics icon, the system immediately starts collecting monitoring statistics for the service again.
To reset monitoring statistics for all services, click the Reset All Statistics button at the bottom of the page.
When you confirm that you want to reset statistics, the system deletes all monitoring statistics that were collected for all services in your configuration since you last reset statistics. The system does not delete the statistics being collected during the Current Aggregation Interval for any of the services. Additionally, after you click Reset All Statistics, the system immediately starts collecting monitoring statistics for the services again.
Configuring Operational Settings for Specific Services
The Operational Settings page allows you to enable and disable a service and monitoring for specific services. Similarly, you can specify these same service-specific operational settings on the Operations > Configuration > Smart Search page, with the following exceptions: you cannot set an aggregation interval or specify an alerting or logging severity level. For more information, see Finding and Updating Operational Settings.
To Configure Operational Settings for a Specific Service
If you have not already done so, from the left navigation pane, under Change Center, click Create to create a new session for making changes to the current configuration. For more information, see Using the Change Center.
From the left navigation pane, select Business Services or Proxy Services from under Resource Browser.
Click on the service name. Depending on which service type you selected, the Summary of Business Services or Summary of Proxy Services page is displayed. The Configuration Details panel is displayed by default.
Select the Operational Settings tab.
The following information is displayed.
Table 22-4 Service Details
Property
Description
Last Modified By
The user who created or edited this service, or imported it into the configuration.
Last Modified On
The date and time that the user created or edited this service, or imported it into the configuration.
References
The number of objects that this service references. If such references exist, click the numeric link to view a list of the objects. To learn more, see Viewing References.
Referenced By
The number of objects that reference this service. If such references exist, click the numeric link to view a list of the objects. To learn more, see Viewing References.
Description
A description of the service, if one exists.
In the Operational Settings panel, do any of the following tasks:
Table 22-5 Service Configuration Tasks
To...
Do This...
Disable Service State
Clear the Enabled check box. When you activate the session, the service stops processing messages.
Note:
Disabling a service no longer causes the system to delete all monitoring statistics previously collected for the service.
Enable Service State
Select the Enabled check box. When you activate the session, the service resumes processing messages.
Disable Service Monitoring
Clear the Enabled check box. When you activate the session, the system stops collecting monitoring statistics for the service, and deletes any statistics collected previously.
Enable Service Monitoring
Select the Enabled check box. When you activate the session, the system starts collecting monitoring statistics for the service.
Set an Aggregation Interval for a service
Select the interval in terms of hours or minutes, then click Update. If your selection for hours exceeds 1, then the default selection for minutes is always zero. However, if your selection for hours is 0 or 1, then you can configure intervals in terms of minutes. To learn more, see Setting the Aggregation Interval for a Service.
Note:
You can change and save the Aggregation Interval setting whether or not you have enabled monitoring.
Note:
To enable monitoring at run time, make sure the Enable Monitoring check box is selected.
Disable Service SLA Alerting
Clear the Enabled check box. The system stops evaluating any alert rules configured for the service; therefore, you no longer receive SLA alerts associated with the service.
Enable Service SLA Alerting
Select the Enabled check box. From the Enable Alerting at drop-down list, select to restrict SLA alerts to the specified level or above (listed from the most inclusive to the most restrictive level): Normal (default), Warning, Minor, Major, Critical, and Fatal.
Disable Service Pipeline Alerting
For proxy services only:
Clear the Enabled check box. When you activate the session, the system stops executing pipeline alert actions; therefore, you no longer receive pipeline alerts associated with the service.
Enable Service Pipeline Alerting
For proxy services only:
Select the Enabled check box. From the Enable Alerting at drop-down list, select to restrict pipeline alerts to the specified severity level or above (listed from the most inclusive to the most restrictive level): Normal (default), Warning, Minor, Major, Critical, and Fatal.
Disable the report action of a proxy service
For proxy services only:
Clear the Enabled check box next to Service Message Reporting. When you activate the session, the system stops executing report actions; therefore, you no longer receive message reporting associated with the service.
Enable the report action of a proxy service
For proxy services only:
Select the Enabled check box next to Service Message Reporting.
Disable logging output for a pipeline log action
For proxy services only:
Clear the Enabled check box next to Service Logging. When you activate the session, the system stops executing log actions; therefore, you no longer receive logging output associated with the service.
Enable logging output for a pipeline log action
For proxy services only:
Select the Enabled check box next to Service Logging. From the Enable Logging at drop-down list, select to restrict logging output to the specified level or above (listed from the most inclusive to the most restrictive level): Debug (default), Info, Warning, and Error.
Click Update, or to discard your changes and refresh the page with the currently stored settings, click Reset.
Note:
You can change and save monitoring configuration settings even if the service will be not be enabled at run time. For example, you can change and save the Aggregation Interval even if Service Monitoring is disabled. In this manner, you can edit settings and later enable them.
The updates are saved in the current session.
When you have finished making changes to this configuration, from the left navigation pane, click Activate under Change Center. The session ends and the configuration is deployed to run time. Alternatively, click Discard at any time during the session to discard the changes you have made so far in the current session.
Thepage also enables you to do the following:
Table 22-6 Other Configurable Options for Services
A proxy service ProxyService1 currently exists in your configuration that has monitoring enabled and an alert rule AlertRule1 configured. The Aggregation Interval for this proxy service is set to 5 minutes. You import a configuration JAR file (without preserving operational values) that includes the same proxy service ProxyService1, which does not have monitoring enabled and does not have alert rules associated with it. After the import, monitoring is disabled and the Aggregation Interval will be set to the default value, 10 minutes. However, the Summary of Alerts list still contains AlertRule1. Therefore, you must enable monitoring again and, if desired, reset the aggregation interval for ProxyService1, but you do not need to recreate the alert rules associated with this proxy service.
The Operational Settings page allows you to set the aggregation interval for a specific service. The aggregation interval is the period over which aggregated statistics are computed for display in the console. The default aggregation interval setting is 10 minutes.
To Set the Aggregation Interval for a Service
If you have not already done so, from the left navigation pane, under Change Center, click Create to create a new session for making changes to the current configuration. For more information, see Using the Change Center.
From the left navigation pane, select Business Services or Proxy Services from under Resource Browser.
Click on the service name. Depending on which service type you selected, the Summary of Business Services or Summary of Proxy Services page is displayed. The Configuration Details panel is displayed by default.
Select the Operational Settings tab.
In the Aggregation Interval field, select the length of the aggregation interval in terms of hours and minutes, then click Update. If your selection for hours exceeds 1, then the default selection for minutes is always zero. However, if your selection for hours is 0 or 1, then you can configure intervals in terms of minutes.
Click Update. The updates are saved in the current session.
When you have finished making changes to this configuration, from the left navigation pane, click Activate under Change Center. The session ends and the configuration is deployed to run time. Alternatively, click Discard at any time during the session to discard the changes you have made so far in the current session.
The Service Monitoring Details page allows you to view monitoring details of a specific service.
To View Monitoring Details of a Service
From the left navigation pane, select Dashboard from under Operations > Monitoring. The Dashboard page is displayed.
In the Services Summary panel, click Service Monitoring Summary. The Service Monitoring Summary page is displayed.
Click the name of the service. The Service Monitoring Details page is displayed for the service and displays the following information.
Table 22-7 Service Monitoring Information
Property
Description
Service Name
The name and path of the service.
Service Type
The parent service type: proxy service or business service.
Display Statistics
To display monitoring statistics for the service for the period of the current aggregration interval, select Current Aggregation Interval. The Current Aggregation Interval view displays a moving statistic view of the service metrics.
To display monitoring statistics for this service for the period since you last reset statistics, select Since Last Reset. The Since Last Reset view displays a running count of the metrics.
Server
Select a server from the drop-down list to display metrics for that server.
Note:
If a cluster exists, cluster-wide metrics are displayed by default. Select an individual Managed Server to display metrics for that server.
Note:
If you display metrics for an individual Managed Server in a cluster, the SLA Alert Count will be N/A (only cluster-wide SLA Alert Counts are displayed).
Aggregation Interval
If you have selected Current Aggregation Interval in the Display Statistics field, the current aggregation interval set for monitoring this service, in terms of hours and minutes. You set this interval on the Operational Settings page. To learn more, see Setting the Aggregation Interval for a Service.
This page displays the following Service Metrics information.
Table 22-8 Service Metrics Details
Property
Description
SLA Alert Count
The alert count for the current aggregation interval. If there have been no alerts, 0 is displayed.
The alert severity for the most severe alert within the current aggregation interval. If there are multiple alerts, the highest alert severity in the current aggregation interval is shown. If there are no alerts in the current aggregation interval, NORMAL is displayed.
The timestamp displays the time the server was last polled for alert information and displays the alert status at the time the server was last polled. If there were no alerts when the server was last polled, NORMAL is displayed and the polling time is shown.
Pipeline Alert Count
For proxy services only:
The pipeline alert count for the current aggregation interval. If there have been no alerts, 0 is displayed.
The alert severity for the most severe alert within the current aggregation interval. If there are multiple alerts, the highest alert severity in the current aggregation interval is shown. If there are no pipeline alerts in the current aggregation interval, NORMAL is displayed.
The timestamp displays the time the server was last polled for pipeline alert information and displays the alert status at the time the server was last polled. If there were no alerts when the server was last polled, NORMAL is displayed and the polling time is shown.
Min Response Time
If you have selected Current Aggregation Interval in the Display Statistics field, the minimum response time this service has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the minimum response time this service has taken to execute messages within the period since you last reset statistics.
Max Response Time
If you have selected Current Aggregation Interval in the Display Statistics field, the maximum response time this service has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the maximum response time this service has taken to execute messages within the period since you last reset statistics.
Overall Avg. Response Time (msecs)
If you have selected Current Aggregation Interval in the Display Statistics field, the overall average time this service has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the overall average time this service has taken to execute messages within the period since you last reset statistics.
Message Count
If you have selected Current Aggregation Interval in the Display Statistics field, the total number of messages that this service has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the total number of messages that this service has executed within the period since you last reset statistics.
Error Count
If you have selected Current Aggregation Interval in the Display Statistics field, the number of error messages that this service has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the number of messages with errors that this service has executed within the period since you last reset statistics.
Failover Count
For business services only:
If you have selected Current Aggregation Interval in the Display Statistics field, the number of failovers that this service has attempted within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the number of failovers that this service has attempted within the period since you last reset statistics.
Success Ratio (%)
If you have selected Current Aggregation Interval in the Display Statistics field, the success ratio of this service within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the success ratio of this service within the period since you last reset statistics.
For example, if the service has executed 9 out of 10 messages successfully, then the success ratio is 90%.
Failure Ratio (%)
If you have selected Current Aggregation Interval in the Display Statistics field, the failure ratio of this service within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the failure ratio of this service within the period since you last reset statistics.
For example, if the service has failed to execute 1 out of 10 messages, then the failure ratio is 10%.
Number of WS Security Errors
If you have selected Current Aggregation Interval in the Display Statistics field, the number of messages with WS security errors that this service has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the number of messages with WS security errors that this service has executed within the period since you last reset statistics.
Number of Validation Errors
For business services: N/A is displayed.
For proxy services:
If you have selected Current Aggregation Interval in the Display Statistics field, the number of messages with validation errors that this service has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the number of messages with validation errors that this service has executed within the period since you last reset statistics.
The page displays the following Operations information for WSDL-based services.
Note:
If there are multiple pages of statistics for operations, you can scroll through the pages by using page controls above or below the table. You can also go to a page by selecting the page number or by using the arrow buttons to go to the next, previous, first, or last page. To customize your view of the operations information, click the Table Customizer icon . See Customizing Table Views.
Table 22-9 Operations Details
Property
Description
Operation Name
The name of the operation associated with this service.
Message Count
If you have selected Current Aggregation Interval in the Display Statistics field, the total number of messages that this operation has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the total number of messages that this operation has executed within the period since you last reset statistics.
Error Count
If you have selected Current Aggregation Interval in the Display Statistics field, the number of messages with errors that this operation has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the number of messages with errors that this operation has executed within the period since you last reset statistics.
Min Response Time
If you have selected Current Aggregation Interval in the Display Statistics field, the minimum response time this operation has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the minimum response time this operation has taken to execute messages within the period since you last reset statistics.
Max Response Time
If you have selected Current Aggregation Interval in the Display Statistics field, the maximum response time this operation has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the maximum response time this operation has taken to execute messages within the period since you last reset statistics.
Avg. Response Time
If you have selected Current Aggregation Interval in the Display Statistics field, the overall average time this operation has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the overall average time this operation has taken to execute messages within the period since you last reset statistics.
If this is a proxy service that has pipelines, the page displays the following Flow Components information.
Note:
If there are multiple pages of statistics for flow components, you can scroll through the pages by using the page controls above or below the table. You can also go to a page by selecting the page number or by using the arrow buttons to go to the next, previous, first, or last page. To customize your view of the flow components information, click the Table Customizer icon . See Customizing Table Views.
Table 22-10 Flow Components Information
Property
Description
Component Name
The name of the component.
Message Count
If you have selected Current Aggregation Interval in the Display Statistics field, the total number of messages that this component has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the total number of messages that this component has executed within the period since you last reset statistics.
Error Count
If you have selected Current Aggregation Interval in the Display Statistics field, the number of messages with errors that this component has executed within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the number of messages with errors that this component has executed within the period since you last reset statistics.
Min Response Time
If you have selected Current Aggregation Interval in the Display Statistics field, the minimum response time this operation has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the minimum response time this operation has taken to execute messages within the period since you last reset statistics.
Max Response Time
If you have selected Current Aggregation Interval in the Display Statistics field, the maximum response time this operation has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the maximum response time this operation has taken to execute messages within the period since you last reset statistics.
Avg. Response Time (msecs)
If you have selected Current Aggregation Interval in the Display Statistics field, the overall average time this component has taken to execute messages within the period of the current aggregation interval.
If you have selected Since Last Reset in the Display Statistics field, the overall average time this component has taken to execute messages within the period since you last reset statistics.
To delete all monitoring statistics that were collected for a specific service in your configuration, click Reset Statistics.
Note:
The Reset Statistics button is displayed only when you have selected Since Last Reset in the Display Statistics field. For more information, see Resetting Statistics for Services.
To view an extended SLA alert history, click Extended SLA Alert History. To learn more, see Listing and Locating Alerts.
For proxy services only, to view an extended pipeline alert history, click Extended Pipeline Alert History. To learn more, see Listing and Locating Alerts.
The Server Summary page displays information for each server, depending on the filter settings you have specified.
To List and Locate Servers
From the left navigation pane, select Dashboard from under Operations > Monitoring. The Dashboard page is displayed.
In the Server Summary panel, select the pie chart or click Server Summary List. The Server Summary page is displayed. These are the fields that the page can display. For a more detailed description of each server, see Viewing Server Details.
Table 22-11 Server Summary Details
Property
Description
Server
The name of the server. The name is a link to the View Server Details page. To learn more, see Viewing Server Details.
Health
The health status of the server:
Fatal—the server has failed and must be restarted.
Critical—server failure pending; something must be done immediately to prevent failure. Check the server logs and the corresponding RuntimeMBean for more details.
Overloaded—the server has more work assigned to it than the configured threshold; it might refuse more work.
Warning—the server might have problems in the future. Check the server logs and the corresponding RuntimeMBean for more details.
OK—the server is functioning without any problems.
Cluster Name
The name of the cluster associated with this server.
Machine Name
The name of the machine associated with this server.
State
The state of the server:
RUNNING
FAILED
SHUTDOWN
Uptime
The length of time this server has been running.
To locate a specific server, do one of the following:
Note:
Click the Close Filters icon to toggle the display of search filters.
Filter by health status. In the Health drop-down list, select to restrict servers to the specified health status level, then click Search. The servers matching the search criteria are displayed.
Note:
Select the or above check box to restrict your search to the specified server health status level or above (listed from the most inclusive to the most restrictive level): OK, Warning, Overloaded, Critical, and Fatal.
Filter by server. In the Server drop-down list, select All or the name of the server, then click Search. The servers matching the search criteria are displayed.
Filter by cluster name. In the Cluster Name drop-down list, select All or the name of the cluster associated with the server, then click Search. The servers matching the search criteria are displayed.
Filter by machine name. In the Machine Name drop-down list, select All or the name of the machine associated with the server, then click Search. The servers matching the search criteria are displayed.
Filter by state. In the State drop-down list, select All or the state of the server: RUNNING, FAILED, or SHUTDOWN, then click Search. The servers matching the search criteria are displayed.
Resort the list. Click on an underlined column name. Ascending and descending arrows indicate the sort order. Click the column name to change the sort order.
Scroll through the pages. Use the page controls above or below the table. Go to a page by selecting the page number or by using the arrow buttons to go to the next, previous, first, or last page.
The Server Summary page also enables you to do the following:
To display the server data in a pie chart, click View as Pie Chart.
To display the same data in a bar chart, click View as Bar Chart.
To display the data in tabular format, click View as Table.
To update the page with the latest information, click Refresh.
To customize your view of the server information, click the Table Customizer icon . To learn more, see Customizing Table Views.
The View Server Details page provides general run-time information about the current server.
The objects displayed on the Server Details page are WebLogic Server entities. To learn more about these entities, see the WebLogic Server Administration Console Online Help in one of the following ways:
Access the online help system from the AquaLogic Service Bus Console when the server is running. In this case, the WebLogic Server Administration Console Online Help is available at the following URL:
where host represents the name of the machine on which WebLogic Server is running, and port represents the port number.
For example, if WebLogic Server is running on your local machine using the default host and port configuration, enter the following URL in your browser:
The Log Summary page allows you to view a summary of domain log file entries.
To View Domain Log File Entries
From the left navigation pane, select Dashboard from under Operations > Monitoring. The Dashboard page is displayed.
In the Server Summary panel, click Log Summary. A table is displayed, which displays the number of messages currently raised by the system. The server message information is grouped according to its severity: Alert, Critical, Emergency, Error, Info, Notice, and Warning.
To display domain log file entries for a specific type of alert, click the numeric link that displays the number of messages for a given severity; for example Alert:
1. The Domain Log File Entries page is displayed.
This page displays the latest domain log file entries and the following information for each entry.
Table 22-12 Domain Log Summary Information
Property
Description
Date
The date the entry was logged.
Subsystem
The subsystem associated with the entry.
Severity
The severity of the message.
Message ID
The unique identification for the message.
Message
The message description
Note:
To display details of a specific log file, select the radio button for the appropriate entry, then click View. To learn more, see Viewing Details of Domain Log Files.
The Domain Log File Entries page allows you to customize the display of domain log file information. For a description of each field, see Viewing Domain Log Files.
To Customize Your View of Domain Log File Entries
From the left navigation pane, select Dashboard from under Operations > Monitoring. The Dashboard page is displayed.
In the Server Summary panel, click Log Summary. A table is displayed, which displays the number of messages currently raised by the system. The server message information is grouped according to its severity: Alert, Critical, Emergency, Error, Info, Notice, and Warning.
To display domain log file entries for a specific type of alert, click the numeric link that displays the number of messages for a given severity; for example Alert:
1. The Domain Log File Entries page is displayed.
Click Customize this table. Additional fields are displayed.
Note:
You can click the Customize this table link at any time to close this table and retain the original settings.
In the Filter fields, do the following:
In the Time field, select the time interval for which you want to view log entries.
In the Start Time field, enter a start time in the format MM/DD/YYYYHH:MM:SS. For example, enter 10/25/06 08:39:48. You use the Start Time and End Time fields to specify a window of time for which you want to view log entries.
In the End Time field, enter a end time in the format MM/DD/YYYYHH:MM:SS. For example, enter 10/25/06 13:20:51. You use the Start Time and End Time fields to specify a window of time for which you want to view log entries.
In the Criteria text box, specify a filtering criteria (a text string). The filtering criteria is specified as a string in the WLDF Query Language. The query language supports Boolean operators: AND, OR, and NOT, and relational operators. For more information on query syntax, see WLDF Query Language in Configuring and Using the WebLogic Diagnostics Framework at http://download.oracle.com/docs/cd/E13222_01/wls/docs92/wldf_configuring/appendix_query.html.
In the Columns field, select the columns you want to display:
Select a column name from the Available field.
Click the arrow to move this column name to the Chosen field.
Repeat until you have listed all the column names you want to display in the Chosen field.
Note:
In the Chosen field, you can use the Up and Down arrows to reorder the column names as required.
In the Number of rows displayed per page field, select the number of log entries you want to display on a single page.
In the Maximum Results Returned field, select the maximum number of log entries you want to display in total or select Show All to display all of them.
Do one of the following:
To save the new settings, click Apply.
To discard your changes and retain the original settings, click Reset.
Viewing Details of Domain Log Files
The Domain Log Details page allows you to view details of a domain log file entry.
To View Details of a Domain Log Entry
From the left navigation pane, select Dashboard from under Operations > Monitoring. The Dashboard page is displayed.
In the Server Summary panel, click Log Summary. A table is displayed, which displays the number of messages currently raised by the system. The server message information is grouped according to its severity: Alert, Critical, Emergency, Error, Info, Notice, and Warning.
To display domain log file entries for a specific type of alert, click the numeric link that displays the number of messages for a given severity; for example Alert:
1. The Domain Log File Entries page is displayed.
Select the radio button associated with the log entry you want to view, then click View. The Domain Log Details page is displayed, which includes the following information.
Table 22-13 Domain Log Details
Property
Description
Message
A description of the event or condition.
Date
Displays the time and date when the message originated, in a format that is specific to the locale. The Java Virtual Machine (JVM) that runs each WebLogic Server instance refers to the host computer operating system for information about the local time zone and format.
Subsystem
Indicates the subsystem of WebLogic Server that was the source of the message; for example, Enterprise Java Bean (EJB) container or Java Messaging Service (JMS).
Message ID
A unique six-digit identifier.
All message IDs that WebLogic Server system messages generate start with BEA- and fall within a numerical range of 0-499999.
Severity
Indicates the degree of impact or seriousness of the event reported by the message:
Alert—A particular service is in an unusable state while other parts of the system continue to function. Automatic recovery is not possible; the immediate attention of the administrator is needed to resolve the problem.
Critical—A system or service error has occurred. The system can recover but there might be a momentary loss or permanent degradation of service.
Emergency—The server is in an unusable state. This severity indicates a severe system failure or panic.
Error—A user error has occurred. The system or application can handle the error with no interruption and limited degradation of service.
Info—Used for reporting normal operations; a low-level informational message.
Notice—An informational message with a higher level of importance.
Warning—A suspicious operation or configuration has occurred but it might not affect normal operation.
Machine
The DNS name of the computer that hosts the server instance.
Server
The name of the WebLogic Server instance on which the message was generated.
Thread
The ID that the JVM assigns to the thread in which the message originated.
User ID
The user ID under which the associated event was executed.
Transaction ID
Present only for messages logged within the context of a transaction.
Context ID
Context information to correlate messages coming from a specific request or application.
The Alert History panel allows you to view a summary of SLA or pipeline alerts and access detailed alert history information. To learn more about alerts, see SLA Alerts and Pipeline Alerts.
Note:
Selecting SLA Alerts or Pipeline Alerts in the Alert History panel toggles the displayed Alert History information.
Note:
On the tab header, a numeric indicator shows the number of new alerts that have occurred in the passive alert history (SLA or pipeline, whichever one is not selected), since you last viewed them or during the last Dashboard refresh period, whichever is more recent.
To List and Locate Alerts
From the left navigation pane, select Dashboard from under Operations > Monitoring.
In the Alert History panel, select the SLA Alerts or Pipeline Alerts tab to display SLA or pipeline alerts.
Click the Extended Alert History link. The Extended SLA Alert History or Extended Pipeline Alert History page is displayed and displays the following detailed alert history information.
Table 22-14 Extended Alert History Details
Property
Description
Alert Name
For SLA alerts only:
The name assigned to the alert. The name is a link to the Alert Detail page. An Annotation icon next to an alert name indicates annotations. Positioning the mouse pointer over the icon previews the annotation text.
Alert Summary
For pipeline alerts only:
A short description of the pipeline alert action or AquaLogic Service Bus Alert (the default value provided to pipeline alert actions that were designed without alert summary text).
The alert summary is a link to the Alert Detail page. An Annotation icon next to an alert summary indicates annotations. Positioning the mouse pointer over the icon previews the annotation text.
Alert Severity
The user-defined severity of the alert.
Fatal
Critical
Major
Minor
Warning
Normal
Service
The name of the service associated with the alert. The name is a link to the Service Monitoring Details page (only when the service is being actively monitored). To learn more, see Viewing Service Monitoring Details.
Service Type
The parent service type: proxy service or business service. For pipeline alerts, all parent services are proxy services.
Timestamp
For pipeline alerts: The date and time that the alert occurred.
SLA alerts: The date and time that the alert rule last evaluated to true.
For pipeline alerts: The View Message Flow icon is a link to the pipeline for that proxy service.
To locate a specific alert, do one of the following:
Note:
Click the Close Filters icon to toggle the display of search filters.
Filter by date range. In the From and To fields, enter a date in the format MM/DD/YY and select a time in the drop-down list, then click Search. The alerts that occurred over the specified date and time range are displayed.
Filter by alert severity. In the Alert Severity drop-down list, select to restrict alerts to the specified severity level, then click Search.
Note:
Select the or above check box to restrict your search to the specified severity level or above (listed from the most inclusive to the most restrictive level): All, Normal, Warning, Minor, Critical, and Fatal.
Filter by parent Service. Click Browse. The Select Service page is displayed. Select the parent service from the list and click Submit. Click Clear to remove the parent service filter criteria, or click Search. The alerts matching the search criteria are displayed.
For pipeline alerts only: filter by Alert Summary (Any String). Enter any string, including wildcards, then click Search. To find pipeline alert actions that were designed without alert summary text, enter AquaLogic Service Bus Alert. The alerts with alert summaries matching the search criteria are displayed.
For SLA alerts only: filter by Alert Name (Any String). Enter any string, including wildcards, then click Search. The alerts with alert names matching the search criteria are displayed.
Resort the list. Click on an underlined column name. Ascending and descending arrows indicate the sort order. Click the column name to change the sort order.
Scroll through the pages. Use the page controls above and below the table. Go to a page by selecting the page number or by using the arrow buttons to go to the next, previous, first, or last page.
To remove the search filters and display all alerts, click View All.
This page also enables you to do the following:
To display the alert data in a pie chart, click View as Pie Chart.
To display the same data in a bar chart, click View as Bar Chart.
To display the data in a tabular format, click View as Table.
To update the page with the latest information, click Refresh.
To customize the display of alert information, click the Table Customizer icon . To learn more, see Customizing Table Views.
The Alert Detail page displays details of a specific alert including the following information.
Table 22-15 Alert Details
Property
Description
Alert Name
For SLA alerts only:
The name assigned to the alert. The name is a link to the View Alert Rule Details page.
Alert Summary
For pipeline alerts only:
A short description of the pipeline alert action or AquaLogic Service Bus Alert (the default value provided to pipeline alert actions that were designed without alert summary text).
Description
A description for the alert rule.
Timestamp
For pipeline alerts: The date and time that the alert occurred.
For SLA alerts: The date and time that the alert rule last evaluated to true.
Severity
The user-defined severity of the alert.
Fatal
Critical
Major
Minor
Warning
Normal
Service
The name and path of the service associated with this alert. The field is a link to the Service Monitoring Details page (only when the service is being actively monitored). To learn more, see Viewing Service Monitoring Details.
Service Type
The parent service type: proxy service or business service. For pipeline alerts, all parent services are proxy services.
Server
The name of the server in which this alert was generated.
For SLA alerts only: N/A is displayed.
Annotation
A text box in which you can enter notes for this alert. An Annotation icon is displayed in the Alert History for alerts with annotations.
The SLA Alert Rules pages enables you to create new alert rules.
To create an alert rule, you must first configure general information for the alert rule and then define the conditions for the alert rule. You can review the configuration before you create the new alert rule.
To Configure General Information for an Alert Rule
If you have not already done so, from the left navigation pane, under Change Center, click Create to create a new session for making changes to the current configuration. For more information, see Using the Change Center.
From the left navigation pane, select Proxy Services or Business Services from under Resource Browser.
Click on the service name. Depending on which service type you selected, the Summary of Business Services or Summary of Proxy Services page is displayed and the Configuration Details panel is displayed by default.
Select the SLA Alert Rules tab and click Add New.
The New Alert Rule - General Configuration[service name] page is displayed.
In the Rule Name field, enter a name for the alert rule. This is a required field.
In the Alert Summary field, enter a short description of the alert rule. This text is also used as the subject line for an e-mail message if this alert rule is configured with an e-mail alert notification, and can contain no more than 80 characters. If you do not provide an alert summary, the default text, AquaLogic Service Bus Alert, will be used instead.
In the Rule Description field, enter a description for the alert rule.
In the Alert Destination field, enter the name of the Alert Destination resource or click Browse. The Select Alert Destination page is displayed. Select an alert destination from the list and click Submit.
In the Start Time field, enter a start time in the format HH:MM. For example, enter 09:00 AM. You use the Start Time and End Time fields to specify a window of time during which the rule is active on each day prior to the expiration date. For example, between 9am and 5pm every day.
In the End Time field, enter an end time in the format HH:MM. For example, enter 05:00 PM. You use the Start Time and End Time fields to specify a window of time during which the rule is active on each day prior to the expiration date. For example, between 9am and 5pm every day.
Note:
The alert rule is active daily during the start time you specified until the end time you specified, until the rule expires.
In the Rule Expiration Date field, enter an expiration date in the format MM/DD/YYYY. For example, enter 12/31/2010. The rule expires at 11:59 pm on the specified date. If you do not specify a date, the rule never expires.
In the Rule Enabled field, keep Yes as the default to ensure that this rule is enabled, or select No to disable this rule.
In the Alert Severity field, select one of the following:
Normal
Warning
Minor
Major
Critical
Fatal
In the Alert Frequency field, select one of the following.
Table 22-16 Alert Frequency Setting
Property
Description
Every Time
If you select this option, the actions included in the alert rule are executed every time the alert rule evaluates to true. For example, if you set the condition that the average response time is greater than 300 milliseconds, you receive an alert every time this condition evaluates to true.
The number of times an alert rule is evaluated depends on the aggregation interval and the sample interval associated with that rule. If the aggregation interval is set to 5 minutes, the sample interval is 1 minute. Rules are evaluated each time 5 samples of data are available. Therefore, the rule is evaluated for the first time approximately 5 minutes after it is created and every minute thereafter.
Notify Once
If you select this option, the actions included in the rule are executed the first time the rule evaluates to true, and no more alerts are generated until the condition resets itself and evaluates to true again. For example, if you set the condition that the average response time is less than 300 milliseconds, you receive an alert the first time this condition evaluates to true, but you do not receive any more alerts until the condition evaluates to false and then to true again. The alert timestamp gets updated and is displayed on Dashboard.
Select Yes for the Stop Processing More Rules option if you want to abort executing further rules after one of the rules associated with a service evaluates to true. This option enables you to stop evaluating subsequent rules when there are multiple rules associated with a particular service. Keep No as the default to continue processing rules.
Note:
This option behaves like the Stop Processing More Rules option in the Rules Wizard in Microsoft Outlook.
Do one of the following:
To continue, click Next. The New Alert Rule - Define Conditions [service name] page is displayed. Continue in To Define Alert Rule Conditions.
To disregard changes, click Cancel.
To Define Alert Rule Conditions
The New Alert Rule - Define Conditions Rule Name [service name] page is displayed when you click Next on the New Alert Rule - General Configuration page. This page allows you to define conditions for the alert rule. You must specify at least one condition. If you specify multiple conditions, you must use the And/Or operators to combine them.
In the Select Aggregation Interval for the Condition field, select the number of hours and minutes to set the aggregation interval for this condition. The aggregation interval determines the frequency at which the condition is tested. The condition is tested each time the monitoring subsystem aggregates enough samples of data to constitute 1 aggregation interval.
For example, if you select an aggregation interval of 1 hour, the condition is tested each time an hour's worth of data is available. The first time the condition is tested is at the end of the first hour. After that, the condition is tested every 10 minutes because the sampling interval for an aggregation interval of 1 hour is set to 10 minutes.
You start by defining a simple expression. Two or more simple expressions can be combined to form a complex expression. To define a complex simple expression, do the following:
In the first drop-down field, select Count, Minimum, Maximum, or Average.
In the next drop-down field, select an operand.
Depending on whether you select Count, Minimum, Maximum, or Average in the first drop-down field, the list of the operands varies. For example, if you select Minimum, Maximum, or Average, the Response Time operand is available. This operand allows you to set the response time in milliseconds (msec). The operands available also depends on the configuration of the service itself. The number of operands varies according to whether a service has pipelines, route nodes, operations, and so on.
When you select Count, this field displays the following operands:
Table 22-17 Count Operand Details
Property
Description
Success Ratio (%)
The ratio of messages successfully processed to the total number of messages encountered over the specified aggregation interval.
Failure Ratio (%)
The ratio of errors encountered to the total number of messages successfully processed over the specified aggregation interval.
Messages
The total number of messages processed.
Errors
The total number of erroneous messages processed. This counter is incremented when an error occurs in the transport or the message flow and is not handled by an error handler in the pipeline.
Failover count
For business services only: The failover count.
Validation Error Count
For proxy services only that have a validate action in the pipeline: The number of validation errors.
<Request pipeline>. Message Count
For proxy services only: The number of messages processed by the request pipeline.
<Request pipeline>. Error Count
For proxy services only: The number of erroneous messages processed by the request pipeline.
WSS Error Count
Available depending on the transport for the service (such as with HTTP): The number of Web Service Security (WSS) erroneous messages processed. This counter is only available for WSDL-based services and is updated when a WSS error is encountered.
In the next field, select the desired comparison operator: =, !=, > or <.
In the next field, enter the value to compare against.
Click Add.
To define a complex expression:
Repeat steps a - e in step 2 to define a simple expression.
Repeat steps a - e again to define another simple expression.
Select the check box for each of the two expressions.
Click And or Or to combine the expressions into a complex expression.
Note:
The Split option is available after you combine multiple expressions. This option is used to split complex expressions back into separate simple expressions.
Do one of the following:
To return to the General Configuration page, click Prev.
To continue, click Last. The New Alert Rule - [service name] page is displayed. Continue in To Review Configuration.
To disregard changes, click Cancel.
To Review Configuration
The New Alert Rule - [service name] page is displayed when you click Last on the Define Conditions page. This page allows you to review the configuration data that you have entered for this alert rule. If necessary, you can click Edit to make changes to the configuration before you save the alert rule.
Do one of the following:
To make a change to one of the configuration pages, click Edit for the appropriate page.
To return to the previous page, click Prev.
To create the alert, click Save. The alert rule is created.
The SLA Alert Rules page is displayed. The new alert rule is included in the list of alert rules.
To disregard changes, click Cancel.
Note:
The new alert rule is saved in the current session. When you have finished making changes to this configuration, from the left navigation pane, click Activate under Change Center. The session ends and the configuration is deployed to run time. Alternatively, click Discard at any time during the session to discard the changes you have made so far in the current session.
The SLA Alert Rules page allows you to view a list of alert rules.
To List and Locate Alert Rules
From the left navigation pane, select Business Services or Proxy Services from under Resource Browser.
Click on the service name. Depending on which service type you selected, the Summary of Business Services or Summary of Proxy Services page is displayed and the Configuration Details panel is displayed by default.
Select the SLA Alert Rules tab.
The SLA Alert Rules for the service is displayed and the following information for each alert rule. To learn more about the properties, see Viewing and Changing Alert Rule Details.
The status of the alert rule: Enabled or Disabled.
Description
Note:
This field is hidden by default.
A description of the alert rule.
Severity
The severity of the alert that will be triggered by this rule: Normal, Warning, Minor, Major, Critical, or Fatal.
Aggr. Interval
The length of the aggregation interval in terms of hours and minutes.
Expiration Date
The date when this alert rule is no longer in effect.
Stop Processing
Displays Yes or No.
Frequency
The frequency of this alert:
Every Time
Notify Once
Options
This column includes the following functionality:
Click the arrows to reorder the alert rules. You can move individual alert rules up or down the list. You can do this only when this more than one alert rule configured for this service.
Click the Rename icon to rename an alert rule.
Click the Delete icon to delete a specific alert rule. To learn more, see Deleting an Alert Rule.
To locate a specific alert rule for this service, scroll through the pages. Use the page controls above or below the table. Go to a page by selecting the page number or by using the arrow buttons to go to the next, previous, first, or last page. To customize your view of alert rules, click the Table Customizer icon . See Customizing Table Views.
The SLA Alert Rules page also enables you to do the following:
The View Alert Rule Details page displays the following information.
Table 22-19 Alert Rules Details
Property
Description
Last Modified By
The user who created or edited this Alert Rule.
Last Modified On
The date and time that the user created or edited this Alert Rule.
References
The number of objects that this alert rule references. If such references exist, click the numeric link to view a list of the objects. To learn more, see Viewing References.
Referenced By
The number of objects that reference this alert rule. If such references exist, click the numeric link to view a list of the objects. To learn more, see Viewing References.
Description
A description of this alert rule, if one exists.
The View Alert Rule Details page displays the following General Configuration information.
A short description of the alert rule. This text is also used as the subject line for an e-mail message if this alert rule is configured with an e-mail alert notification.
Alert Destination
The path and name of the Alert Destination resource that contains the destination address for alert notifications. This field is a link to the Alert Destination Configuration page. To learn more, see Listing and Locating Alert Destinations.
Start Time (HH:MM)
The start time for this alert rule.
End Time (HH:MM)
The end time for this alert rule.
Rule Expiration Date (MM/DD/YYYY)
The date when this alert rule no longer applies.
Rule Enabled
Whether or not this alert rule is enabled.
Alert Severity
The severity of the alert raised as a result of this alert rule:
Normal
Warning
Minor
Major
Critical
Fatal
Alert Frequency
The frequency of the alert:
Every Time
Notify Once
Stop Processing More Rules
Whether or not the alert stops processing more rules.
The page displays the following Conditions information.
Table 22-21 Alert Rule Conditions
Property
Description
Condition Expression
The aggregation interval for this condition, in terms of hours and minutes.
A list of one or more conditions that govern this alert rule.
If you have not already done so, from the left navigation pane, under Change Center, click Create to create a new session for making changes to the current configuration. To learn more, see Using the Change Center.
To make a change to the fields on the configuration pages, click Edit for the appropriate page or the Edit button at the bottom of the page. See Creating an Alert Rule for a description of the pages and fields.
Do one of the following:
To go to the next page, click Next.
To return to the previous page, click Prev.
To go to the summary page, click Last.
To update the alert rule, click Save. The alert rule is updated.
The SLA Alert Rules page is displayed.
To disregard changes and return to the SLA Alert Rules page, click Cancel.
When you have finished making changes to this configuration, from the left navigation pane, click Activate under Change Center. The session ends and the core configuration is updated. Alternatively, click Discard at any time during the session to discard the changes you have made so far in the current session.
The SLA Alert Rules page allows you to delete an alert rule.
To Delete an Alert Rule
If you have not already done so, from the left navigation pane, under Change Center, click Create to create a new session for making changes to the current configuration. For more information, see Using the Change Center.
Click on the service name. Depending on which service type you selected, the Summary of Business Services or Summary of Proxy Services page is displayed and the Configuration Details panel is displayed by default.
Select the SLA Alert Rules tab.
In the Options field of the alert rule you want to delete, click the Delete icon.
The alert rule is removed from the list and is deleted in the current session.
When you have finished making changes to this configuration, from the left navigation pane, click Activate under Change Center. The session ends and the core configuration is updated. Alternatively, click Discard at any time during the session to discard the changes you have made so far in the current session.
. Additional fields are displayed.
in the Action column for that service.
to toggle the display of search filters.
next to an alert name indicates annotations. Positioning the mouse pointer over the icon previews the annotation text.
is a link to the Alert Rule Details page. To learn more, see Viewing and Changing Alert Rule Details.
to rename an alert rule.