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Administrator Guide

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Welcome to AquaLogic Analytics

This book describes how to perform administration tasks for BEA AquaLogic Analytics 2.1.

 

How to Use This Book

This book describes how to perform administration tasks for Analytics 2.1.

Audience

This guide is written for Analytics administrators who are responsible for configuring Analytics reports, working with the Analytics database, and maintaining the Analytics system.

Typographical Conventions

This book uses the following typographical conventions.

Table 1-1 Typographical Conventions
Convention
Typeface
Examples/Notes
  • Items you need to take action on (such as files or screen elements)
bold
  • Upload Procedures.doc to the portal.
  • To save your changes, click Apply Changes.
  • User-defined variables
  • New terms
  • Emphasis
  • Object example names
italic
  • The migration package file is located in install_dir\serverpackages.
  • Portlets are Web tools embedded in your portal.
  • The URI must be a unique number.
  • The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.
  • Text you enter
  • Computer generated text (such as error messages)
  • Code samples
computer
  • Type Marketing as the name of your community.
  • This script may generate the following error:
    ORA-00942 table or view does not exist
  • Example:
    • <setting name="SSOCookieIsSecure">
    <value xsi:type="xsd:integer">0</value>
    </setting>
  • Environment variables
ALL_CAPS
  • The default location of BEA_HOME is C:\bea.

BEA Documentation and Resources

This section describes other documentation and resources provided by BEA.

Table 1-2 BEA Documentation and Resources
Resource
Description
Installation and Upgrade Guide
This guide describes the prerequisites (such as required software) and procedures for installing or upgrading AquaLogic Analytics.
It is available on http://download.oracle.com/docs/cd/E13174_01/alui/analytics/docs21/.
Installation Worksheet
This worksheet allows you to record prerequisite information necessary for installing AquaLogic Analytics.
It is available on http://download.oracle.com/docs/cd/E13174_01/alui/analytics/docs21/.
Release Notes
The release notes provide information about new features, issues addressed, and known issues in the release.
They are available on http://download.oracle.com/docs/cd/E13174_01/alui/analytics/docs21/ and on any physical media provided for delivering the application.
Online Help
The online help is written for all levels of Analytics users. It describes the user interface for Analytics and gives detailed instructions for completing tasks in Analytics.
To access online help, click the help icon.
Deployment Guide
This guide is written for business analysts and system administrators. It describes how to plan your AquaLogic User Interaction deployment.
It is available on http://download.oracle.com/docs/cd/E13174_01/alui/deployment/index.html.
Developer Guides, Articles,
API Documentation, Blogs, Newsgroups, and Sample Code
These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
AquaLogic User Interaction (ALUI) and AquaLogic Business Process Management (ALBPM) Support Center
The ALUI and ALBPM Support Center is a comprehensive repository for technical information on ALUI and ALBPM products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your ALUI and ALBPM-related needs. The Support Center encompasses the following communities:
Technical Support
Submit online service requests, check the status of your requests, search the knowledge base, access documentation, and download maintenance packs and hotfixes.
User Group
Participate in user groups; view webinars, presentations, the CustomerConnection newsletter, and the Upcoming Events calendar.
Product Center
Download product updates, maintenance packs, and patches; view the Product Interoperability matrix (supported third-party products and interoperability between products).
Developer Center
Download developer tools, view code samples, access technical articles, and participate in discussions.
Education Services
Review the available education options, then choose courses by role and delivery method (Live Studio, Public Classroom Training, Remote Classroom, Private Training, or Self-Paced eLearning).
Profile Center
Manage your implementation details, local user accounts, subscriptions, and more.
If you do not see the Support Center when you log in to http://support.plumtree.com, contact ALUISupport@bea.com or ALBPMSupport@bea.com for the appropriate access privileges.
Technical Support
If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs.
E-mail: ALUISupport@bea.com or ALBPMSupport@bea.com
Phone Numbers:
USA, Canada +1 866.262.7586 or +1 415.263.1696
EMEA +44 1494 559127
Asia Pacific +61 2.9931.7822
Australia/NZ +61 2.9923.4030
Singapore +1 800.1811.202


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