Deployment Overview

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Welcome

This book provides an overview of the AquaLogic User Interaction products and the resources to assist in deploying AquaLogic User Interaction.

 

Products Covered by the Deployment Guide

This section lists the products covered by all of the Deployment Guide books. The Deployment Guide books are:

The following table lists the versions of all products covered by the Deployment Guide books:

Table 1-1 Products Covered by the Deployment Guide
Product
Versions
AquaLogic Interaction
6.5, 6.1 MP1, 6.1, 6.0 SP1, 6.0
Plumtree Foundation
6.0 SP1, 6.0
Collaboration
4.2 MP1, 4.2, 4.1 SP2, 4.1 SP1
Publisher
6.4, 6.3, 6.2
Studio
2.2 MP1, 2.2, 2.1 SP1
Analytics
2.1, 2.0, 1.2
AquaLogic Interaction Development Kit (IDK)
6.0, 5.4, 5.3

 

How to Use This Book

Audience

This guide is written to provide guidance to people responsible for the design and deployment of the AquaLogic User Interaction system. Access to resources with strong knowledge of the platform operating system, database, web and application servers, and any other third-party software is recommended.

Organization

This guide includes the following chapters:

Typographical Conventions

This book uses the following typographical conventions.

Table 1-2 Typographical Conventions
Convention
Typeface
Examples/Notes
  • File names
  • Folder names
  • Screen elements
bold
  • Upload Procedures.doc to the portal.
  • The log files are stored in the logs folder.
  • To save your changes, click Apply Changes.
  • Text you enter
computer
Type Marketing as the name of your community.
  • Variables you enter
computer with angle brackets (<>)
Enter the base URL for the Remote Server.
For example, http://<my_computer>/.
  • New terms
  • Emphasis
  • Object example names
italic
  • Portlets are Web tools embedded in your portal.
  • The URI must be a unique number.
  • The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.

 

BEA Documentation and Resources

This section describes other documentation and resources provided by BEA.

Table 1-3 BEA Documentation and Resources
Resource
Description
Installation and Upgrade Guides
These guides describe the prerequisites (such as required software) and procedures for installing or upgrading the various AquaLogic User Interaction componets.
These guides are available under the appropriate product sections on http://www.oracle.com/technology/documentation/index.html.
Administrator Guides
These guides describe how to manage and maintain the various AquaLogic User Interaction components.
These guides are available under the appropriate product sections on http://www.oracle.com/technology/documentation/index.html.
Release Notes
The release notes provide information about new features, issues addressed, and known issues in the release of various AquaLogic User Interaction products.
They are available on http://www.oracle.com/technology/documentation/index.html.
Online Help
The online help is written for all levels of AquaLogic User Interaction users. It describes the user interface for AquaLogic User Interaction components and gives detailed instructions for completing tasks in AquaLogic User Interaction products.
To access online help, click the help icon.
Developer Guides, Articles,
API Documentation, Blogs, Newsgroups, and Sample Code
These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
AquaLogic User Interaction Support Center
The AquaLogic User Interaction Support Center is a comprehensive repository for technical information on AquaLogic User Interaction products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your AquaLogic User Interaction-related needs. The Support Center encompasses the following communities:
Technical Support Center
Submit and track support incidents and feature requests, search the knowledge base, access documentation, and download service packs and hotfixes.
User Group
Visit the User Group section to collaborate with peers and view upcoming meetings.
Product Center
Download products, read release notes, access recent product documentation, and view interoperability information.
Developer Center
Download developer tools and documentation, get help with your development project, and interact with other developers via BEA’s dev2dev newsgroups.
Education Services
Find information about available training courses, purchase training credits, and register for upcoming classes.
If you do not see the Support Center when you log in to http://support.plumtree.com, contact ALUIsupport@bea.com for the appropriate access privileges.
Technical Support
If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs.
E-mail: ALUIsupport@bea.com
Phone Numbers:
U.S.A. +1 866.262.PLUM (7586) or +1 415.263.1696
Europe +44 1494 559127
Australia/NZ +61 2.9923.4030
Korea +82 27676 888
Singapore +1 800.1811.202


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