To learn what tips are and what they are used for, refer to What You Can Do with Tips.
Note: You must have permission to manage tips, and you can only manage tips submitted by users you manage. If you think you are supposed to be able to manage tips, but you do not see the Manage Tips folder, contact your portal administrator. This folder displays any unapproved tips created by users you manage. It displays the following information for each tip:
Column |
Description |
Tips |
Displays the tip subject. |
Categories |
Displays the categories to which the tip belongs. |
Created By |
Displays the user who wrote the tip. |
Created |
Displays the date on which the tip was created. |
You can perform the following actions in the Manage Tips Folder:
To view the details of a tip, click the tip (you can click anywhere in the row). To learn about the details, refer to Tip Details.
To edit a tip, check the box next to it and click . For more information refer to Create or Edit Tip.
To approve a tip so that it is available to other users, check the boxes next to one or more tips and click Approve.
To reject a tip, check the box next to the tip and click Reject. You will be prompted to enter a comment describing why you did not approve the tip. The comment will display to the user that submitted the tip.
To see only those tips in a particular category, select the category from the drop-down list and click .
To search for a particular tip:
If you want to limit your search to a particular category, select a category from the drop-down list.
In the text box, type the text you want to search for.
Click .
Any tips in the selected folder that meet your search criteria will
be displayed. For more information on how search works, refer to Rules
for Searches.
Note: Searches in the Manage Tips folder apply to the following
fields: Subject, Categories, tip text, and Keywords.
To display all tips after performing a search, click .
To sort by column content, click the name of the column. displays next to the column name to show that the list is sorted in descending order by that column. If you click the column name again, the list will be sorted in ascending order () by that column.
If there are more than ten tips, click Next (or click a page number) to view more tips.
When you click a tip, the following details display:
Detail |
Description |
Rating |
Displays the number of users who have found the tip helpful out of the total number of users who have rated the tip. |
Subject |
Displays the name of the tip. |
Created By |
Displays the user who submitted the tip. |
Date Created |
Displays the date the user submitted the tip. |
Tip |
Displays the full text of the tip. |
Categories |
Displays the categories associated with the tip. |
Keywords |
Displays any searchable keywords associated with the tip. |
Did you find this tip helpful? |
Allows you to rate this tip. Click Yes
or No to specify if the tip contains
useful information. |