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Installation and Upgrade Guide

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Welcome

This book describes how to install and deploy AquaLogic Interaction Publisher. Its contents provide details for the following basic installation steps:

  1. Familiarize yourself with Publisher component features. For information, see Overview of Publisher.
  2. Complete pre-installation steps, such as reading the release notes, provisioning host computers for your deployment, and configuring compatible, pre-requisite software. For information, see Pre-Installation Steps.
  3. Install Publisher software on the Publisher host computer and the portal Image Service host computer. For information, see Installing Publisher.
  4. Complete post-installation steps, such as verifying your Publisher deployment and registering Publisher with AquaLogic Interaction. For information, see Post-Installation Steps.

If you are upgrading an existing Content Server or Publisher deployment to the latest version of Publisher, you can begin with Upgrading Publisher.

The remainder of this chapter describes the documentation conventions used in this book and provides a reference to additional AquaLogic User Interaction documentation and resources.

 

Typographical Conventions

This book uses the following typographical conventions.

Table 1-1 Typographical Conventions
Convention
Typeface
Examples/Notes
  • File names
  • Folder names
  • Screen elements
bold
  • Upload Procedures.doc to the portal.
  • The log files are stored in the logs folder.
  • To save your changes, click Apply Changes.
  • Text you enter
computer
Type Marketing as the name of your community.
  • Variables you enter
computer with angle brackets (<>)
Enter the base URL for the Remote Server.
For example, http://<my_computer>/.
  • New terms
  • Emphasis
  • Object example names
italic
  • Portlets are Web tools embedded in your portal.
  • The URI must be a unique number.
  • The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.

 

BEA Documentation and Resources

This section describes the documentation and resources provided by BEA.

Table 1-2 BEA Documentation and Resources
Resource
Description
Installation Worksheet
This worksheet helps you to gather and record prerequisite information necessary for installing AquaLogic Interaction Publisher.
It is available on http://www.oracle.com/technology/documentation/index.html and on the application CD.
Administrator Guide
This book describes how to perform management and maintenance of Publisher.
It is available in electronic form (PDF) in the release package and on http://www.oracle.com/technology/documentation/index.html.
Release Notes
These files are written for Publisher administrators. They include information about new features and known issues in the release.
They are available in electronic form (HTML) on http://www.oracle.com/technology/documentation/index.html.
Developer Guides, Articles, API Documentation, Blogs, Newsgroups, and Sample Code
These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
Deployment Guide
This document is written for business analysts and system administrators. It describes how to plan your BEA AquaLogic User Interaction deployment.
It is available in electronic form (PDF) on http://www.oracle.com/technology/documentation/index.html.
Online Help
The online help is written for all levels of Publisher users. It describes the user interface for Publisher and gives detailed instructions for completing tasks in Publisher.
To access online help, click the help icon.
AquaLogic User Interaction Support Center
The AquaLogic User Interaction Support Center is a comprehensive repository for technical information on AquaLogic User Interaction products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your AquaLogic User Interaction-related needs. The Support Center encompasses the following communities:
Technical Support Center
Submit and track support incidents and feature requests, search the knowledge base, access documentation, and download service packs and hotfixes.
User Group
Visit the User Group section to collaborate with peers and view upcoming meetings.
Product Center
Download products, read Release Notes, access recent product documentation, and view interoperability information.
Developer Center
Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev Newsgroups.
Education Services
Find information about available training courses, purchase training credits, and register for upcoming classes.
If you do not see the Support Center when you log in to
http://support.plumtree.com, contact ALUIsupport@bea.com for the appropriate access privileges.
dev2dev.bea.com
Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev Newsgroups.
Technical Support
If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs.
E-mail: ALUIsupport@bea.com
Phone Numbers:
U.S.A. +1 866.262.PLUM (7586) or +1 415.263.1696
Europe +44 1494 559127
France +33 1.46.91.86.79
Australia/NZ +61 2.9923.4030
Asia Pacific +61 2.9931.7822
Singapore +1 800.1811.202


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