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Appendix D. Error Messages

SNACRM Messages

The following messages are logged to the USERLOG file with a 90xx prefix and are also written to the stderr file. For any SNACRM messages not listed, contact BEA Connect Technical Support. The SNACRM error messages are listed in alphabetical order.

ERROR

Allocation Failure for <trancode> on <remotesysid>: <error>

Description

An allocation error occurred.

Action

The reason for the failure is described by <error>. Correct the problem with configuration or application.

See Also

None

ERROR

Attempt to connect as second master refused!

Description

A second GWSNAX is attempting to connect to the SNACRM as a master gateway. Only one master gateway is allowed.

Action

Ensure that multiple TUXEDO configurations do not use the same SNACRM address.

See Also

None

ERROR

Attempt to connect with incorrect group name refused!

Description

The group name in the DMCONFIG file does not match the group name specified in the SNACRM command line.

Action

Correct the group name that is in error and restart.

See Also

None

ERROR

Attempt to send <nnnnn> bytes (> 32767)

Description

The length of a send request exceeded 32767 (including overhead).

Action

Check application program and correct.

See Also

None

ERROR

CNOS Notification Received for unknown partner!

Description

Multiple instances of the SNACRM may be using the same local LU.

Action

Ensure that multiple TUXEDO configurations do not use the same local LU.

See Also

None

ERROR

Configuration change on <linkref> requires cold start

Description

Attempting to do a warm start after changing the domain configuration.

Action

Change start type to "COLD" and restart.

See Also

None

ERROR

Conversation terminated without confirm for context <correlator>

Description

Sync level 2 conversation was terminated without confirm.

Action

Check application program and correct.

See Also

None

ERROR

Exchange logs failed with <linkref>

Description

An error occurred during the exchange logs process.

Action

Run CRMLOGS to examine the SNACRM log file. Cold start the TUXEDO application.

See Also

None

ERROR

Exchange Logs Rejected for <remotesysid>. Restart Type or Log Name Mismatch

Description

The log files for the SNACRM have been incorrectly modified.

Action

Run CRMLOGS to examine the SNACRM log file. Cold start the TUXEDO application.

See Also

None

WARNING

Inbound Exchange Logs Rejected for <remotesysid>

Description

Link not configured for sync level 2.

Action

None. This message is for information only.

See Also

None

ERROR

Invalid cold start received from <remotesysid> Unrecovered Local transactions are pending.

Description

Attempting to cold start host while warm starting TUXEDO.

Action

Run CRMLOGS to examine the SNACRM log file. Cold start the TUXEDO application.

See Also

None

ERROR

Invalid warm start received from <remotesysid>. Unknown log name.

Description

The log files for the SNACRM have been incorrectly modified.

Action

Run CRMLOGS to examine the SNACRM log file. Cold start the TUXEDO application.

See Also

None

WARNING

Link not configured for sync-level 2.

Description

This warning results when the inbound exchange log is rejected.

Action

None

See Also

None

ERROR

Link refers to undefined APPC stack!

Description

The stackref in the link configuration is incorrect.

Action

Correct the stackref that is in error, run dmloadcf, and restart.

See Also

None

ERROR

Mixed Heuristic on link <linkref>

Description

One side has reported committed while the other side has reported aborted.

Action

Check the ULOG for any additional messages.

See Also

None

ERROR

No Available Session on link <linkref> for context <correlator>

Description

Maximum number of sessions has been exceeded.

Action

Check session limits in DMCONFIG, stack configuration, CICS or VTAM. Increase session limits if necessary.

See Also

None

ERROR

Missing send last from host <ATMI r/r> for context <correlator>

Description

Host application did not issue send last during an out-bound request/ response service. The host application may have abended.

Action

Check application program and correct.

See Also

None

ERROR

No blob with recovery request. Tranid = <tctxt> dropped

Description

Attempting to warm start after the SNACRM BLOBLOG has been modified.

Action

Change start type to "COLD" and restart.

See Also

None

ERROR

Requested Synclevel not supported by link <linkref> for context <correlator>

Description

Attempted to issues a request at sync level 2 on a sync level 0 link.

Action

Correct application.

See Also

None

ERROR

Server <stackref> Creation Failed

Description

SNACRM was unable to instantiate the stack object due to an error.

Action

Check for additional messages in stderr. Could be that the shared library for the stack or the stack interface could not be loaded due to an incorrect library path.

See Also

None

ERROR

Service Request at SL=2 Rejected on pending link <linkref>

Description

An attempt to start a new sync level 2 request has been received and the Link is currently processing recovery information.

Action

Wait until recovery is complete to request sync level 2 services.

See Also

None

ERROR

Server <stackref> Failed, Code = <returncode>

Description

SNACRM received a bad return code from the stack start-up.

Action

The <returncode> is the value returned by the SNA Stack software. Check the status of the stack and the configuration of the stack and the DMCONFIG.

Note: You must manually kill the SNACRM process.

See Also

None

ERROR

Unable to start recovery task for link <linkref>

Description

An error occurred during the warm start of TUXEDO.

Action

Cold start the TUXEDO application.

See Also

None

ERROR

Unknown tranid = <tctxt> dropped

Description

Recovery was requested by TUXEDO on a transaction that was already forgotten by the SNACRM.

Action

None. This message for information only.

See Also

None

ERROR

Undefined Remote LU on link <linkref>

Description

The remote LU does not exist as defined.

Action

Check the DMCONFIG file and the stack configuration and correct the mismatch.

See Also

None

ERROR

Unable to start session on link <linkref>. <reason>

Description

Link activation failure due to SNA error.

Action

<reason> is the description of the stack return code. Determine the cause and correct it.

See Also

None

ERROR

Unable to initialize link <linkref>. <reason>

Description

Link initialization failure due to SNA error.

Action

<reason> is the description of the stack return code. Determine the cause and correct it.

See Also

None

ERROR

Unrecovered tranid=<tctxt> blob dropped. Presumed forgotten.

Description

SNACRM found recovery information but GWSNAX did not request recovery during warm start.

Action

None

See Also

None

GWSNAX Messages

For any GWSNAX messages not listed, contact your BEA Connect Technical Support.

3051 ERROR

Exceed local transaction limit<max_tran>!

Description

Number of concurrent transactions using this domain gateway exceeded the configured limit.

Action

Check the dmconfig file for MAXTRAN parameter, this number is the limit. If MAXTRAN is not specified, then check the ubbconfig file for MAXGTT parameter. In the later case MAXGTT is the limit. Modify the limit if necessary.

See Also

None

3053 ERROR

Create transaction tree node failed!

Description

Failed to create transaction tree node object. The reasons can be either because memory allocation failed, or the configured transaction limit reached.

Action

Check the prior messages in the USERLOG. If the cause is the memory allocation failure, then update the system and/or system configuration. If the cause is the limit reached, then may need to modify the dmconfig or ubbconfig.

See Also

None

3067 ERROR

Cannot set remote domain for transaction!

Description

Several possibilities for this failure. The first one is unable to get shared memory lock, the other one is it reached the configured limit for number of remote domains that can get involved in the same transaction. This limit is specified in the MAXRDTRAN in the dmconfig.

Action

Check the configuration, and compare with number of remote domains which may get involved in the transaction. Update the configuration file if necessary. If the cause is not in the configuration file, then contact your BEA Connect Technical Support.

See Also

None

3071 ERROR

Defined transaction limit max_tran reached!

Description

The number of concurrent transactions using this domain gateway exceeded the limit.

Action

If MAXTRAN is not specified, then check the ubbconfig file for MAXGTT parameter. In the later case MAXGTT is the limit. Modify the limit if necessary.

See Also

None

3085 ERROR

Transaction node is de-allocated because of ABEND!

Description

Informational. Detected ABEND condition or received ABEND event from SNACRM causing the node object to be destroyed.

Action

No action need to be taken.

See Also

None

3124 ERROR

Send verb <verb_id> to snacrm failed!

Description

Failed to send SNACRM verb through network connection.

Action

Check the network connection and determine if the SNACRM is still alive.

See Also

None

3127 ERROR

Send verb <verb_id> to SNACRM failed!

Description

Failed to send SNACRM verb through network connection.

Action

Check the network connection and determine if the SNACRM is still alive.

See Also

None

3130 ERROR

Send verb <verb_id> to SNACRM failed!

Description

Failed to send SNACRM verb through network connection.

Action

Check the network connection and determine if the SNACRM is still alive.

See Also

None

3146 ERROR

Unable to find SNACRM for superior remote domain<rdom_name>

Description

Failed to find remote domain definition in the configuration in order to get SNACRM identification.

Action

Check whether there is a configuration change between the boot that would modify or remove the remote definition from dmconfig. If there is no change, then contact your BEA Connect Technical Support.

See Also

None

3149 ERROR

Could not create transaction tree structure!

Description

Unable to allocate a transaction tree node structure to represent the transaction recovery object.

Action

Check the configuration to determine if there is a change of MAXTRAN in dmconfig and/or a change of MAXGTT in ubbconfig. This condition may occur if there is a decrease in the number of transactions allowed between boot-ups while many transactions must be recovered. If no change is made, then contact your BEA Connect Technical Support.

See Also

None

3502 ERROR

Buffer type <type,subtype> not defined in the buffer type switch!

Description

The buffer type associated with the inbound message is not specified in the type switch.

Action

Check the application, and configuration about which buffer type it is using. GWSNAX only supports standard TUXEDO buffer types over the domain gateway. If the buffer type is VIEW, VIEW32, FML, or FML32, then also check the environmental variable VIEWFILES, VIEWFILES32, VIEWDIR, VIEWDIR32.

See Also

None

3505 ERROR

Input buffer too big<buflen>!

Description

Input buffer exceeding 32K limit allowed for SNA Gateway.

Action

Check the application, if necessary contact your BEA Connect Technical Support.

See Also

None

3506 ERROR

Missing subtype specification for buftype

Description

The subtype specification is required for this buffer type.

Action

Check the application.

See Also

None

3511 ERROR

Missing subtype for FML type buffer!

Description

Missing subtype specification needed for decoding for FML buffer type.

Action

Check the application, and check environmental variable setting of VIEWDIR, VIEWDIR32, VIEWFILE, VIEWFILE32. If necessary contact your BEA Connect Technical Support.

See Also

None

3515 ERROR

Convert buffer type<buftype,bufstype> failed, convert failure!

Description

Conversion from C structure to fielded buffer failed.

Action

Check memory situation, if the error did not due to memory allocation failure then check the whether the actual data is larger than the definition.

See Also

None

3517 ERROR

Missing subtype definition for FML32 buffer type!

Description

FML32 buffer subtype is missing from domain configuration in either local or remote service definition.

Action

Correct the domain configuration.

See Also

None

3519 ERROR

Convert FML32 buffer type<buftype,bufstype> failed, convert failure!

Description

Conversion from FML32 buffer type to C structure failed.

Action

Check whether the buffer type definition is too large, and whether the view name can be found in the file specified by VIEWDIR32, VIEWFILE3. Also, check the view syntax.

See Also

None

3521 ERROR

Convert FML32 buffer with subtype<bufstype> failed!

Description

Conversion from C structure to FML32 failed.

Action

Check whether the data is too large.

See Also

None

3523 ERROR

Failed to convert for FML buffer <bufstype>, exceeding limit!

Description

Failed to convert the FML buffer; the required buffer size to process the conversion exceeds the limit.

Action

Check the view file definition for this FML buffer subtype.

See Also

None

3524 ERROR

Failed to convert for FML32 buffer <bufstype>, exceeding limit!

Description

Failed to convert the FML32 buffer, the required buffer size to process the conversion exceeds the limit.

Action

Check the view file definition for this FML32 buffer subtype.

See Also

None

3525 ERROR

Fail to retrieve remote service definition!

Description

Could not find remote service definition in the shared memory.

Action

Check the /Domain configuration using dmunloadcf command to check the remote service definition. If error found, then correct the dmconfig and reload it. If no error found contact your BEA Connect Technical Support.

See Also

None

3527 ERROR

Must specify subtype for <buftype>

Description

Missing specification for the buffer subtype.

Action

Check the /Domain configuration for SNA gateway. If no error found in the configuration, contact your BEA Connect Technical Support.

See Also

None

3529 ERROR

Convert buffer type <buftype> with subtype <bufstype> failed<rc=Ferror>!

Description

Conversion of VIEW or VIEW32 data buffer to target record type failed.

Action

Check the error code in the message, and make any correction according to the error code suggested. If nothing is wrong, then contact your BEA Connect Technical Support.

See Also

None

3530 ERROR

Convert buffer type buftype with subtype bufstype failed<rc=Ferror>!

Description

Convert VIEW or VIEW32 data buffer to target record type failed because it's length exceeds the limit.

Action

Check the view definition.

See Also

None

3534 ERROR

Convert FML buffer with subtype <bufstype> failed<Ferror=rc>!

Description

Conversion of FML buffer to C structure failed with reason code.

Action

Check the reason code, and make any correction if necessary. If no error can be found, contact your BEA Connect Technical Support.

See Also

None

3536 ERROR

Convert FML buffer with subtype <bufstype> failed<Ferror=rc>!

Description

Conversion FML buffer to C structure failed with reason code.

Action

Check the reason code, and make any correction if necessary. If no error can be found, contact your BEA Connect Technical Support.

See Also

None

3538 ERROR

FML32 buffer type requires subtype to be specified!

Description

The required buffer type is not specified.

Action

Do a dmunloadcf to find whether the configuration for the service has missing subtype for FML32 buffer type, and correct it. After the correction, reload the SNA gateway.

See Also

None

3540 ERROR

Convert FML32 buffer with subtype <bufstype> failed<Ferror=rc>!

Description

Conversion of FML32 buffer to C structure failed with reason code.

Action

Check the reason code, and make any correction if necessary. If no error can be found, contact your BEA Connect Technical Support.

See Also

None

3542 ERROR

Convert FML32 buffer with subtype <bufstype> failed<Ferror=rc>!

Description

Conversion of FML32 buffer to C structure failed with reason code.

Action

Check the reason code, and make any correction if necessary. If no error can be found, contact your BEA Connect Technical Support.

See Also

None

5021 ERROR

Encode reply failed!

Description

Failed to encode reply message data to SNACRM.

Action

Look into the USERLOG for prior failure message which gives more detailed description of the reason why it failed. The most common reason is the buffer subtype not specified or not found. Check the /Domain configuration for OUTBUFTYPE of the failed service response.

See Also

None

5023 ERROR

Could not get transaction

Description

Failed to associate a transactional ACALL service request to a transaction object.

Action

The most likely reasons for this failure are, exceeding local configured limit, and memory allocation failed to create the transaction object. First check the prior failure message to identify the real cause of the failure. If the failure is for local configuration limit exceeded, then check whether the application is licensed to do transactions, check the DMCONFIG file for MAXTRAN, and check that SYNC LEVEL is set to 2 for remote domain. If the failure is caused by memory allocation failure, then check the system memory configuration.

See Also

None

5024 ERROR

Could not get API

Description

The API information for the remote service is incorrect.

Action

Check the DMCONFIG for any API not configured correctly. If everything looks fine, contact your BEA Connect Technical Support.

See Also

None

5025 ERROR

Could not get transaction

Description

Failed to associate a transactional CONNECT service request to a transaction object.

Action

Most likely reason for this failure are, exceeding local configured limit, and memory allocation failed to create the transaction object. First check the prior failure message to identify the real cause of the failure. If the failure is for local configuration limit exceeded, then check if the application is licensed to do transaction, check the DMCONFIG file for MAXTRAN, and check that SYNC LEVEL is set to 2 for remote domain. If the failure is caused by memory allocation failure, then check the system memory configuration.

See Also

None

5026 ERROR

Could not get API

Description

The API information for the remote service is incorrect.

Action

Check the DMCONFIG for any API not configured correctly. If everything looks fine, contact your BEA Connect Technical Support.

See Also

None

5027 ERROR

Could not get API

Description

The API information for the remote service is incorrect.

Action

Check the DMCONFIG for any API not configured correctly. If everything looks fine, contact your BEA Connect Technical Support.

See Also

None

5029 ERROR

Link status down for remote domain <rdom>

Description

The link status for the remote domain is down.

Action

Check whether the stack is up, and then check that the session between the stack provider and CICS is up.

See Also

None

5030 ERROR

Link status pending for remote domain rdom

Description

The link status for the remote domain is pending.

Action

The transaction recovery is still in progress, wait a while before sending request to remote domain.

See Also

None

5031 ERROR

Transaction not allowed, request rejected!

Description

Failed to send ACALL request to remote domain because transaction is not allowed in the current configuration.

Action

Check the following 3 things, first whether the GWSNAX is licensed to do transaction; second check whether the DMCONFIG file is configured to do transaction; third check whether the remote domain is configured to do SYNC level 2 transaction.

See Also

None

5032 ERROR

Transaction not allowed, request rejected!

Description

Failed to send CONNECT request to remote domain because the transaction is not allowed in the current configuration.

Action

Check the following 3 things, first whether the GWSNAX is licensed to do transaction; second check whether the DMCONFIG file is configured to do transaction; third check whether the remote domain is configured to do SYNC level 2 transaction.

See Also

None

5034 ERROR

Allocate context failed!

Description

Failed to allocate ACALL request context.

Action

Check any prior message to tell the real reason of failure. The most common reason for failure is memory allocation failed.

See Also

None

5043 ERROR

Trans Event Error

Description

Failed to find transaction object using TCTXT which is specified in the SNACRM_QUERY_SVC_TYPE. This will cause GWSNAX to shut down.

Action

This could be a stale inbound request not cleaned up by SNACRM, contact your BEA Connect Technical Support.

See Also

None

5050 ERROR

SHUTDOWN message received, shutdown gateway!

Description

Gateway GWSNAX received SNACRM_SHUTDOWN message from SNACRM, and will shut down immediately.

Action

Check any problem encountered in SNACRM and contact your BEA Connect Technical Support.

See Also

None

5062 ERROR

Failed to find local service<resource> definition!

Description

The gateway GWSNAX failed to find local service in the configuration specified in the SNACRM_QUERY_SVC_TYPE message received from SNACRM.

Action

Check the DMCONFIG for any missing definition of the local service. If not, then contact your BEA Connect Technical Support.

See Also

None

5065 ERROR

Enter shutdown

Description

Failed to send SNACRM_QUERY_SVC_TYPE response to SNACRM.

Action

Check any communication problem between GWSNAX and SNACRM.

See Also

None

5067 ERROR

Decode inbound ACALL request failed

Description

Decode data in the SNACRM_ACALL request from SNACRM failed.

Action

Check for prior error message, and handle it accordingly.

See Also

None

5068 ERROR

Could not get FUNC

Description

Failed to get FUNCTION specification from configuration, or the FUNCTION specification in the configuration is not supported.

Action

Check the DMCONFIG configuration for the service.

See Also

None

5069 ERROR

Could not get FUNC

Description

Failed to get FUNCTION specification from configuration, or the FUNCTION specification in the configuration is not supported.

Action

Check the DMCONFIG configuration for the service.

See Also

None

5070 ERROR

Failed in security checking for RRCORR<svcReqCorr>!

Description

Security checking failed for the inbound ACALL request.

Action

Check for prior failure message to identify real cause of security failure.

See Also

None

5073 ERROR

Could not get API

Description

Failed to retrieve API information from the configuration, or retrieved API information is not supported for inbound request.

Action

Check the DMCONFIG for the API specified for the local service.

See Also

None

5077 ERROR

Enter shutdown

Description

Failed to send SNACRM_SIGNAL_EVENT message to SNACRM.

Action

Check the connection between GWSNAX and SNACRM.

See Also

None

5078 ERROR

Enter shutdown

Description

Failed to send SNACRM_CONNECT response message to SNACRM.

Action

Check the connection between GWSNAX and SNACRM.

See Also

None

5081 ERROR

Inbound connect request security check failed, RRCORR<svcReqCorr>!

Description

Failed to pass the security checking for the inbound SNACRM_CONNECT request

Action

Check the security setting in the DMCONFIG file.

See Also

None

5083 ERROR

Invalid buffer type, encode failed!

Description

The buffer type used by the TUXEDO client or server is not recognized in GWSNAX gateway. The GWSNAX only recognizes standard buffer types, such as STRING, CARRAY, X_OCTET, X_COMMON, X_C_TYPE, VIEW, VIEW32, FML, and FML32.

Action

Check the application programs which will communicate through GWSNAX gateway.

See Also

None

5084 ERROR

Outbound ACALL encode failed!

Description

Failed to encode data for outbound SNACRM_ACALL request message.

Action

Check for prior error message for the real cause of failure, and handle the error accordingly.

See Also

None

5087 ERROR

Invalid buffer type, decode failed!

Description

Unrecognized buffer type found for inbound message from SNACRM.

Action

Check the applications, and the DMCONFIG file for the INBUFTYE. Only STRING, CARRAY, X_OCTET, X_COMMON, X_C_TYPE, VIEW, VIEW32, FML, and FML32 are allowed.

See Also

None

5090 ERROR

Outbound CONNECT encode failed

Description

Failed to encode data for the outbound SNACRM_CONNECT request message.

Action

Check for prior error message for actual failure reason. The most common reasons are either memory allocation failure, OUTBUFTYPE specification error in the DMCONFIG, or could not find the definition file such as VIEW, VIEW32, FML, and FML32.

See Also

None

5091 ERROR

Outbound CONVSEND encode failed

Description

Failed to encode data for the outbound SNACRM_SEND_DATA request message.

Action

Check for prior error message for actual failure reason. The most common reasons are either memory allocation failure, OUTBUFTYPE specification error in the DMCONFIG, or could not find the definition file such as VIEW, VIEW32, FML, and FML32.

See Also

None

5094 ERROR

Unable to send data on sna_conv_idx <ctx_idx>, gpnd <gpnd>

Description

Failed to send SNACRM_CONNECT response to SNACRM, GWSNAX shutdown itself.

Action

Usually a serious network problem has occurred. Check the network connection to determine if the SNACRM is still up.

See Also

None

5101 ERROR

Unable to find view file for buftype <bufstype>

Description

Failed to find view file for the FML buffer type specified in the INBUFTYPE for the inbound request.

Action

Check the VIEWFILES and VIEWDIR environmental variable, and whether the view file is in the directory specified by VIEWDIR.

See Also

None

5107 ERROR

Unable to get appkey for this outbound request

Description

Failed to find the remote domain configuration information in the shared memory.

Action

Check the DMCONFIG for the remote domain configuration and its security setting. Contact your BEA Connect Technical Support.

See Also

None

5109 ERROR

Unable to find view file for buftype <bufstype>

Description

Failed to find view file definition for encoding outbound FML data as specified in the OUTBUFTYPE.

Action

First check the VIEWDIR, and VIEWFILES environment to find out whether the specified VIEW file for FML is there. Next, check the DMCONFIG for the OUTBUFTYPE to find out if it is correct.

See Also

None

5110 ERROR

Unable to find view file for buftype <bufstype>

Description

Failed to find view file definition for encoding outbound FML32 data as specified in the OUTBUFTYPE.

Action

First check the VIEWDIR32, and VIEWFILES32 environment to find out whether the specified VIEW file for FML is there. Next, check the DMCONFIG for the OUTBUFTYPE to find out if it is correct.

See Also

None

5112 ERROR

System full, can't create action, Enter shutdown

Description

Failed to create GWSNAX gateway internal scheduled event to handle failure or disconnect.

Action

Either memory allocation failed or system limit reached. Check and update system memory configuration. If the reason is the later one, then contact your BEA Connect Technical Support.

See Also

None

6000 ERROR

YOUR CONNECT SNA LICENSE IS EITHER INVALID OR EXPIRED

Description

The BEA CONNECT SNA v2.0 license is missing or expired.

Action

Contact your BEA sale representative.

See Also

None

6001 ERROR

YOUR CONNECT SNA LICENSE IS NOT ENABLED FOR SYNCLEVEL 2

Description

The BEA CONNECT SNA v2.0 license does not include the license to run request at sync level 2.

Action

Contact your BEA sale representative.

See Also

None

90xx: INFO

SNACRM Message: <string1>

Description

ERROR or informational message sent from SNACRM to GWSNAX, and logged in the USERLOG file. Refer to "SNACRM Messages."

Action

Refer to SNACRM message file.

See Also

None



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