Administrator Guide

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Welcome to AquaLogic Ensemble

This book describes how to administer and use AquaLogic Ensemble.

This chapter describes the how to use this book and where to find other resources pertinent to Ensemble. It is divided into the following sections:

 


How to Use This Book

This guide has been designed to be a reference for administrators of Ensemble. The following sections describe how to use this book:

Audience

This guide is written for users responsible for administering, configuring, and audting Ensemble and Ensemble resources.

Organization

This guide includes the following chapters:

Typographical Conventions

This book uses the following typographical conventions.

Table 1-1 Typographical Conventions
Convention
Typeface
Examples/Notes
  • Items you need to take action on (such as files or screen elements)
bold
  • Upload Procedures.doc to the portal.
  • To save your changes, click Apply Changes.
  • User-defined variables
  • New terms
  • Emphasis
  • Object example names
italic
  • The migration package file is located in install_dir\serverpackages.
  • Portlets are Web tools embedded in your portal.
  • The URI must be a unique number.
  • The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.
  • Text you enter
  • Computer generated text (such as error messages)
  • Code samples
computer
  • Type Marketing as the name of your community.
  • This script may generate the following error:
    ORA-00942 table or view does not exist
  • Example:
  • <setting name="SSOCookieIsSecure">
    <value xsi:type="xsd:integer">0</value>
    </setting>
  • Environment variables
ALL_CAPS
  • The default location of BEA_HOME is C:\bea.

 


BEA Documentation and Resources

This section describes other documentation and resources provided by BEA.

Table 1-2 BEA Documentation and Resources
Resource
Description
Installation Guide
This guide describes the prerequisites (such as required software) and procedures for installing AquaLogic Ensemble.
Installation Worksheet
This worksheet allows you to record prerequisite information necessary for installing AquaLogic Ensemble.
Release Notes
The release notes provide information about new features, issues addressed, and known issues in the release.
They are available on http://www.oracle.com/technology/documentation/index.html and on the application CD.
Online Help
The online help is written for all levels of Ensemble users. It describes the user interface for Ensemble and gives detailed instructions for completing tasks in Ensemble.
To access online help, click the help icon.
Developer Guides, Articles,
API Documentation, Blogs, Newsgroups, and Sample Code
These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
AquaLogic User Interaction (ALUI) and AquaLogic Business Process Management (ALBPM) Support Center
The ALUI and ALBPM Support Center is a comprehensive repository for technical information on ALUI and ALBPM products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your ALUI and ALBPM-related needs. The Support Center encompasses the following communities:
Technical Support
Submit online service requests, check the status of your requests, search the knowledge base, access documentation, and download service packs and hotfixes.
User Group
Participate in user groups; view webinars, presentations, the CustomerConnection newsletter, and the Upcoming Events calendar.
Product Center
Download product updates, service packs, and patches; view the Product Interoperability matrix (supported third-party products and interoperability between products).
Developer Center
Download developer tools, view code samples, access technical articles, and participate in discussions.
Education Services
Review the available education options, then choose courses by role and delivery method (Live Studio, Public Classroom Training, Remote Classroom, Private Training, or Self-Paced eLearning).
Profile Center
Manage your implementation details, local user accounts, subscriptions, and more.
If you do not see the Support Center when you log in to http://support.plumtree.com, contact ALUISupport@bea.com or ALBPMSupport@bea.com for the appropriate access privileges.
Technical Support
If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs.
Phone Numbers:
USA, Canada +1 866.262.7586 or +1 415.263.1696
EMEA +44 1494 559127
Asia Pacific +61 2.9931.7822
Australia/NZ +61 2.9923.4030
Singapore +1 800.1811.202


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