Supported Configurations for Oracle Service Bus 10gR3

OSB Support Policy Information

The following sections provide support information about OSB:

Important Support Information

The following sections provides guidance about high-level support policies:

OSB Support

Oracle supports OSB software on the configurations supported in this document. The supported configurations include multiple combinations of hardware, operating systems, JDKs, database systems, Web servers, and browsers that can be used with OSB software. We are working to increase the number of configurations we support, and will update this information as new supported configurations are added.

Please contact your sales representative for information about configurations not listed in this document. Note that even using a supported configuration does not guarantee that you will never encounter operating system and JVM issues while running your application. We suggest that customers regularly check their operating system and JVM vendor Web sites for information and patches recommended by those vendors.

Supported Hardware

This section provides information about:

Support Policy for Compatible Hardware Architectures

Oracle products are certified for particular hardware chip architectures, as specified in Supported Operating Systems and Hardware. In some cases, a single chip architecture is provided by multiple vendors. Oracle supports such implementations when they are certified for compliance by their respective owners. For example:

Fujitsu offers a line of machines called Primepower. Because Sun has certified Primepower systems for SPARC compatibility, all Primepower computers are supported for any SPARC-based system listed in Supported Operating Systems and Hardware.
The IA32-compatible (that is, x86/Xeon-compatible) architecture that is supported in the same manner by AMD.

Support for Intel 64-bit Xeon Hardware

Intel's 64-bit Xeon hardware is capable of running in either of two modes: with 64-bit extended addressing or as an IA32 (x86/Xeon) machine:

If 64-bit Xeon is explicitly listed in Supported Operating Systems and Hardware, this architecture will support 64-bit extended addressing.
If 64-bit Xeon is not listed in Supported Operating Systems and Hardware, this architecture will be supported only for use as an IA32 machine with the supported 32-bit operating systems and SDKs for x86-based systems listed in Supported Operating Systems and Hardware.

Support for BladeFrame Architecture

Oracle supports BladeFrame architectures on any configuration of operating system, hardware chip architecture, and SDK that is listed in Supported Operating Systems and Hardware.

Supported Non-Oracle Virtualization and Partitioning Technologies

For supported non-Oracle Virtualization and Partitioning technologies, refer to http://www.oracle.com/technology/products/ias/hi_av/oracleas_supported_virtualization.html.

Support Policy for Third-Party JVMs

A Java Virtual Machine (JVM) is required for Oracle Service Bus to run. For your convenience, in most cases the OSB installation program includes a JVM for creation of OSB domain configurations and use of OSB software. For details, see the installation guide for Oracle Service Bus.

If the JVM used in your configuration is not the Oracle JRockit JVM, but a JVM provided by a third party, Oracle cannot directly resolve potential issues traced to the third-party JVM. Support for a third-party JVM must be provided by the JVM vendor.

The version of any third-party JVM bundled by Oracle is recommended by the JVM vendor at the time Oracle releases its product. Because the versions of JVMs supported by vendors change over time, please consult with your JVM vendor and confirm the latest configurations in the documentation for your operating system before using a third-party JVM. To find the documentation for your operating system, see Supported Operating Systems and Hardware.

End-of-Life and Product Life Cycle Policy Information

For notification of changes in the release life cycle for Oracle products, as well as information about Oracle support for third-party products reaching end-of-life, see Oracle Product End-of-Life Announcements.
For Oracle's product life cycle policy, see Oracle Product Life Cycle Policy.