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Supported Configurations for AquaLogic Service Bus 2.1

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Product Support Information

The following sections provide product support information about AquaLogic Service Bus 2.1:


Important Support Information

The following sections provides guidance about high-level support policies:

AquaLogic Service Bus Support

BEA supports AquaLogic Service Bus software on the configurations supported in this document. The supported configurations include multiple combinations of hardware, operating systems, JDKs, database systems, Web servers, and browsers that can be used with AquaLogic Service Bus software. We are working to increase the number of configurations we support, and will update this information as new supported configurations are added.

Please contact your sales representative for information about configurations not listed in this document. Note that even using a supported configuration does not guarantee that you will never encounter operating system and JVM issues while running your application. We suggest that customers regularly check their operating system and JVM vendor Web sites for information and patches recommended by those vendors.

Supported Hardware

This section provides information about:

Support Policy for Compatible Hardware Architectures

BEA products are certified for particular hardware chip architectures, as specified in List of Supported Operating System Configurations. In some cases, a single chip architecture is provided by multiple vendors. BEA supports such implementations when they are certified for compliance by their respective owners. For example:

Support for Intel 64-bit Xeon Hardware

Intel's 64-bit Xeon hardware is capable of running in either of two modes: with 64-bit extended addressing or as an IA32 (x86/Xeon) machine:

Support for BladeFrame Architecture

BEA supports BladeFrame architectures on any configuration of operating system, hardware chip architecture, and SDK that is listed in List of Supported Operating System Configurations.

Support Policy for Third-Party JVMs

A Java Virtual Machine (JVM) is required for AquaLogic Service Bus to run. For your convenience, in most cases the AquaLogic installation program includes a JVM for creation of AquaLogic domain configurations and use of AquaLogic software. For details, see the installation guide for AquaLogic Service Bus.

If the JVM used in your configuration is not the BEA JRockit JVM, but a JVM provided by a third party, BEA cannot directly resolve potential issues traced to the third-party JVM. Support for a third-party JVM must be provided by the JVM vendor.

The version of any third-party JVM bundled by BEA is recommended by the JVM vendor at the time BEA releases its product. Because the versions of JVMs supported by vendors change over time, please consult with your JVM vendor and confirm the latest configurations in the documentation for your operating system before using a third-party JVM. To find the documentation for your operating system, see List of Supported Operating System Configurations.


End-of-Life and Product Life Cycle Policy Information


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