CRM Administration Guide

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CRM Error Messages

The following Communications Resource Manager (CRM) messages can be displayed in the Tuxedo console window.

9001:ERROR
<taskname> timed out with failCode <failcode>
 
DESCRIPTION
A conversation has timed out in the CRM with the stack return code of <failcode>. A timer event set to watch a conversation has expired.
<taskname> may appear as:
OB-Conversation #nn (<linkref>) tx #m <tranname>, or
IB-Conversation #nn (<linkref>) tx #m <tranname>
where:
nn is an internal APPC conversation number and m is the transaction context where -1 signifies non-transactional.
Outbound Conversation nnnn Link (<linkref>) TCTXT (tctxt) Tran(<tranname>), or
Inbound Conversation nnnn Link (<linkref>) TCTXT (tctxt) Tran(<tranname>)
where
nnnn is the CRM Logical Task Number and tctxt is the transaction context, where FFFFFFFF indicates non-transactional.
 
ACTION
Examine stderr and the ULOG for additional information concerning the failure.
9002:ERROR
Unable to create APPC Server for %s.
 
DESCRIPTION
CRM was unable to instantiate the stack object due to an error.
 
ACTION
Check for additional messages in stderr. The shared library for the stack or the stack interface might not have been loaded due to an incorrect library path.
9003:ERROR
Server Failed (<stackref>), Code = <returncode>
 
DESCRIPTION
CRM received a bad return code from the stack start-up.
 
ACTION
The <returncode> is the value returned by the SNA Stack software. Check the status of the stack, the configuration of the stack, and the gateway configuration.

Note: Unless you started the CRM as a Tuxedo server, you must manually kill the CRM process.

9004:ERROR
Configuration change on link <linkref> requires cold start
 
DESCRIPTION
Attempting to do a warm start after changing the domain configuration.
 
ACTION
Change start type to COLD and restart.
9005:WARNING
Unrecovered transaction, TCTXT(%s), blob dropped. Transaction presumed forgotten.
 
DESCRIPTION
An attempt was make by Tuxedo to recover the specified transaction that was unknown by the CRM. It is presumed that it was already committed or aborted prior to the recovery attempt.
 
ACTION
None. This message is for information only.
9006:ERROR
Unable to start the recovery task for link <linkref>
 
DESCRIPTION
An error occurred during the warm start of Tuxedo.
 
ACTION
Cold start the Tuxedo application.
9008:WARNING
Unknown tranid dropped, id=<tctxt>
 
DESCRIPTION
Recovery was requested by Tuxedo on a transaction that was already forgotten by the CRM.
 
ACTION
None. This message is for information only.
9009:ERROR
No blob with recovery request. Transaction dropped, id=<tctxt>
 
DESCRIPTION
Attempting to warm start after the CRMs BLOBLOG has been modified.
 
ACTION
Change start type to COLD and restart.
9010:ERROR
<taskname> failed with failCode <failcode>
 
DESCRIPTION
A conversation has failed with the stack return code of <failcode>.
<taskname> may appear as:
Outbound Conversation nnnn Link <linkref> TCTXT (<tctxt>) Tran <tranname>, or
Inbound Conversation nnnn Link <linkref> TCTXT (<tctxt>) Tran <tranname>,
where:
nnnn is the CRM Logical TAsk Number.
tctxt is the transaction context where FFFFFFFF signifies non-transactional.
Possible values for the <failcode> are:
  1. Communications - unable to create the APPCserver object.
  2. MemoryAllocation - internal error allocating memory.
  3. InvalidObject - a CRM object could not be created or has been made invalid by some previous error.
  4. InputOutput - error occurred during file I/O or an unexpected APPC return code was received.
  5. Registration - internal task cannot be registered.
 
ACTION
Examine stderr and the ULOG for additional information concerning the failure. For failcode Input/Output, verify that the user starting the CRM process has the proper file permissions for the BLOBLOG and RSTRTLOG. If no apparent error is found, contact Oracle Customer Support.
9011:ERROR
Attempt to connect as second master refused!
 
DESCRIPTION
A second GWSNAX is attempting to connect to the CRM as a master gateway. Only one master gateway is allowed.
 
ACTION
Ensure that multiple Tuxedo configurations do not use the same CRM address.
9012:ERROR
Attempt to connect as master in autonomous mode refused!
 
DESCRIPTION
An attempt to connect to the CRM as a master gateway was made when the CRM was running in autonomous mode.
 
ACTION
Ensure that multiple Tuxedo configurations do not use the same CRM address.
9013:ERROR
Attempt to connect with incorrect group name (<groupname>) refused!
 
DESCRIPTION
The group name in the gateway configuration file does not match the group name specified in the CRM command line.
 
ACTION
Correct the group name that is in error and restart.
9014:ERROR
INTERNAL ERROR: memory allocation failed [for new context/data buffer]
 
DESCRIPTION
Internal error allocating memory. No more memory.
 
ACTION
Contact Oracle Customer Support.
9015:ERROR
INTERNAL ERROR: server registration failed
 
DESCRIPTION
Internal error registering the APPC server. APPC libraries not found. The stack failed.
 
ACTION
Contact Oracle Customer Support.
9016:ERROR
Link refers to undefined APPC stack (<stackref>)!
 
DESCRIPTION
The stackref in the link configuration is incorrect.
 
ACTION
Correct the stackref that is in error, run dmloadcf, and restart.
9017:ERROR
INTERNAL ERROR: link registration failed
 
DESCRIPTION
Internal error registering the link. The stack failed.
 
ACTION
Contact Oracle Customer Support.
9018:ERROR
Invalid Transition <additional information>
 
DESCRIPTION
An internal state table failure has occurred. The <additional information> will be one of the following:
  1. From <oldstate> to <newstate> for <dir>-bound transaction TCTXT<tid>
  2. To <newstate> for inbound transaction TCTXT<tid>
  3. To <newstate> for outbound transaction TCTXT<tid>
 
ACTION
Contact Oracle Customer Support.
9019:ERROR
Unknown Service Correlator = <correlator>, message dropped
 
DESCRIPTION
Internal error assigning service correlator values. Message context lost.
 
ACTION
Contact Oracle Customer Support.
9020:ERROR
Duplicate Service Correlator = <correlator>
 
DESCRIPTION
Internal error assigning service correlator values.
 
ACTION
Contact Oracle Customer Support.
9021:ERROR
Invalid Remote Link Name <linkref>
 
DESCRIPTION
The remote link name in a request does not match any defined link name.
 
ACTION
Correct the gateway configuration and restart.
9022:ERROR
Invalid transaction context = <tctxt>
 
DESCRIPTION
Internal error assigning transaction context values. Bad transaction.
 
ACTION
Contact Oracle Customer Support.
9023:ERROR
Unknown Service Correlator = <correlator>, message dropped
 
DESCRIPTION
Internal error assigning service correlator values. Message context lost.
 
ACTION
Contact Oracle Customer Support.
9024:ERROR
Invalid initial syncpoint received from subordinate, TCTXT(%s)
 
DESCRIPTION
Syncpoint processing protocol violation. Subordinate member of conversation attempted to initiate a syncpoint. XA does not support syncpoints from subordinate members.
 
ACTION
Contact Oracle Customer Support.
9025:ERROR
Invalid Input Message Discarded
 
DESCRIPTION
Internal error, bad message sent between GWSNAX and CRM. Possibly incompatible Tuxedo Mainframe Adapter for SNA Gateway and CRM.
 
ACTION
Contact Oracle Customer Support.
9026:ERROR
CNOS Notification Received for unknown partner <partnerLU>
 
DESCRIPTION
Multiple instances of the CRM may be using the same local LU.
 
ACTION
Ensure that multiple Tuxedo configurations do not use the same local LU.
9027:WARNING
Remote Stop Received for <linkref>
 
DESCRIPTION
The remote host has issued a stop for the specified link.
 
ACTION
None. This message for information only.
9028:WARNING
Remote Start Received for <linkref>
 
DESCRIPTION
The remote host has issued a start for the specified link.
 
ACTION
None. This message for information only.
9029:ERROR
Undefined Remote LU on link <linkref>
 
DESCRIPTION
The remote LU does not exist as defined.
 
ACTION
Check the gateway configuration file and the stack configuration and correct the mis-match.
9030:ERROR
Unable to start session on link <linkref>. Reason=<reason>
 
DESCRIPTION
Link activation failure due to SNA error.
 
ACTION
<reason> is the description of the stack return code. Determine the cause and correct.
9031:ERROR
Unable to initialize link <linkref>. Reason=<reason>
 
DESCRIPTION
Link initialization failure due to SNA error.
 
ACTION
<reason> is the description of the stack return code. Determine the cause and correct.
9032:ERROR
No Available Session on link <linkref> for context <correlator>
 
DESCRIPTION
Max sessions has been exceeded.
 
ACTION
Check session limits in gateway configuration, stack configuration, CICS or VTAM. Increase if necessary.
9033:ERROR
Requested Synclevel not supported by link <linkref> for context <correlator> (synclevel <level>)
 
DESCRIPTION
Attempted to issue a request at sync level <level> on a link that does not support that level.
 
ACTION
Correct application or gateway configuration.
9034:ERROR
Service Request at SyncLevel=2 Rejected on PENDING link <linkref> for context <correlator>
 
DESCRIPTION
An attempt to start a new sync level 2 request has been received and the Link is currently processing recovery information.
 
ACTION
Wait until recovery is complete to request sync level 2 services.
9035:ERROR
Inbound Request Transform Failed (<status>) for context <correlator>
 
DESCRIPTION
An error has occurred while processing the CICS transform for an inbound DPL request. This normally occurs when the API entry in the gateway configuration for the local service specifies CICS instead of ATMI.
 
ACTION
Check gateway configuration for incorrect specification of local service API entry.
9036:ERROR
Inbound Response Transform Failed (<status>) for context <correlator>
 
DESCRIPTION
An error has occurred while processing the CICS transform for an inbound DPL response. This normally occurs when the API entry in the gateway configuration for the local service specifies CICS instead of ATMI.
 
ACTION
Check gateway configuration for incorrect specification of local service API entry.
9037:ERROR
Outbound Request Transform Failed (<status>) for context <correlator>
 
DESCRIPTION
An error has occurred while processing the CICS transform for an outbound DPL request. This normally occurs when the API entry in the gateway configuration for the remote service specifies CICS instead of ATMI.
 
ACTION
Check gateway configuration for incorrect specification of local service API entry.
9038:ERROR
Outbound Response Transform Failed (<status>) for context <correlator>
 
DESCRIPTION
An error has occurred while processing the CICS transform for an outbound DPL response. This normally occurs when the API entry in the gateway configuration for the remote service specifies CICS instead of ATMI.
 
ACTION
Check gateway configuration for incorrect specification of local service API entry.
9039:ERROR
Conversation terminated without confirm for context <correlator>
 
DESCRIPTION
Sync level 2 conversation was terminated with out confirm.
 
ACTION
Check application program and correct.
9040:ERROR
Inbound Confirm not supported
 
DESCRIPTION
Host application is requesting an inbound confirm. This is not supported.
 
ACTION
Check host application program and correct.
9041:ERROR
Inbound Confirm for multi-ISRT not supported
 
DESCRIPTION
Host IMS application is requesting an inbound confirm and using multiple ISRT commands. This is not supported.
 
ACTION
Check host application program and correct.
9043:ERROR
Missing send last from host (ATMI request/response) for context <correlator>
 
DESCRIPTION
Host application did not issue send last during an outbound request/response service. The host application may have abended.
 
ACTION
Check application program and correct.
9044:ERROR
DPL program abended with CICS code <abendcode>, program=<progname>
 
DESCRIPTION
The specified host DPL program has abended with the code specified.
 
ACTION
None. This message is for information only.
9045:ERROR
DPL program failed with CICS rcode <eibrcode>, program=<progname>
 
DESCRIPTION
The specified host DPL program has failed with the eibrcode specified.
 
ACTION
None. This message is for information only.
9046:ERROR
Invalid combination for Service Context <correlator>, <combination>
 
DESCRIPTION
The specified <combination> is invalid. It will be one of the following:
  1. Sync-Level, function, and API
  2. Function and API
 
ACTION
Examine the gateway configuration and make corrections.
9047:ERROR
Sequence number error for Service Context <correlator>, seqno <seqno>
 
DESCRIPTION
There has been a sequence number failure for the specified context. Context is out of sequence.
 
ACTION
Contact Oracle Customer Support.
9048:ERROR
Invalid conversation task for Service Context <correlator>, task=<task>
 
DESCRIPTION
The conversation has already been terminated.
 
ACTION
Contact Oracle Customer Support.
9049:ERROR
Invalid task switch for Service Context <correlator>, from <task1> to <task2>
 
DESCRIPTION
An internal protocol violation has occurred.
 
ACTION
Contact Oracle Customer Support.
9050:ERROR
Transformer creation failed for inbound transaction <trancode>
 
DESCRIPTION
An internal error has occurred. Possibly out of memory.
 
ACTION
Contact Oracle Customer Support.
9051:ERROR
Transformer failed for inbound transaction <trancode>
 
DESCRIPTION
An internal error has occurred. Resource name is not present. Mainframe compatibility problem.
 
ACTION
Contact Oracle Customer Support.
9052:WARNING
Inter-task Message dropped (<verbname>), parm=<parm> From: <task1> to <task2>
 
DESCRIPTION
An internal message between two tasks has been dropped.
 
ACTION
None. This message is for information only.
9053:ERROR
Attempt to send <nnnnn> bytes (> 32767)
 
DESCRIPTION
The length of a send request exceeded 32767 (including overhead).
 
ACTION
Check application program and correct.
9054:ERROR
Allocation Failure for <trancode> on <remotesysid>: <error>
 
DESCRIPTION
An Allocation error occurred.
 
ACTION
The reason for the failure is described by <error>. Correct problem with configuration or application.
9055:ERROR
Invalid Exchange Logs GDS variable received from <remotesysid>
 
DESCRIPTION
The log files for the CRM have been incorrectly modified.
 
ACTION
Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.
9056:ERROR
Invalid cold start received from <remotesysid>. Unrecovered local transactions are pending.
 
DESCRIPTION
Attempting to cold start host while warm starting Tuxedo.
 
ACTION
Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.
9057:ERROR
Invalid warm start received from <remotesysid>. Unknown log name.
 
DESCRIPTION
The log files for the CRM have been incorrectly modified.
 
ACTION
Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.
9058:ERROR
Invalid Compare States GDS variable received from <remotesysid>
 
DESCRIPTION
The log files for the CRM have been incorrectly modified.
 
ACTION
Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.
9059:ERROR
Mixed Heuristic on link <linkref> for <unitofwork> Correlator [<correlator>]
 
DESCRIPTION
One side has reported committed while the other side has reported aborted.
 
ACTION
Check the ULOG for any additional messages.
9060:WARNING
Inbound Exchange Logs Rejected for <remotesysid>
 
DESCRIPTION
Link not configured for sync level 2.
 
ACTION
None. This message is for information only.
9061:WARNING
Link <linkref> not configured for sync level 2
 
DESCRIPTION
Link specified by <linkref> is not configured for sync level 2.
 
ACTION
None. This message is for information only.
9062:ERROR
Exchange Logs Rejected for <remotesysid>, Restart Type or Log Name Mismatch
 
DESCRIPTION
The log files for the CRM have been incorrectly modified.
 
ACTION
Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.
9063:ERROR
Exchange Logs failed with <linkref>
 
DESCRIPTION
An error occurred during the exchange logs process.
 
ACTION
Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.
9064:ERROR
Invalid initial syncpoint received from subordinate, <member>
 
DESCRIPTION
An internal error has occurred during the commit process. XA does not support syncpoints originating from subordinate members.
 
ACTION
Contact Oracle Customer Support
9069 ERROR
CRM encryption setup failed
 
DESCRIPTION
An error has occurred while establishing link-level encryption with the CRM.
 
ACTION
Verify that the setup of encryption on both sides of the link is correct. Verify that there are common encryption levels in the ranges specified on the process command lines. Verify that the correct encryption libraries are installed
9072 ERROR
Attempted access by unauthorized CRM client
 
DESCRIPTION
A client has attempted to access the CRM without the proper authentication or encryption setup.
 
ACTION
Verify that the client should have access to the CRM. Verify that encryption is set up correctly in both the CRM and the client, and that the correct security add-on packages are installed. Verify that the authentication file is set up correctly, and that both the CRM and the client have correct access privileges.
9073 ERROR
CRM authentication setup failed
 
DESCRIPTION
An error has occurred while authenticating a CRM client.
 
ACTION
Verify that the authentication file(s) for both the CRM and the client are set up correctly, and that both have correct access privileges. Verify that the authentication file is specified correctly on both command lines.
9074 ERROR
CRM Logical Unit %s is probably inactive or unconfigured
 
DESCRIPTION
An error has occurred while connecting to the APPC stack.
 
ACTION
Verify that the CRM Logical Unit name is correct and is defined and active in both the stack and VTAM configuration.
9075 WARNING
WARN: Synclevl on link %s
 
DESCRIPTION
The configured Synclevel could not be negotiated.
 
ACTION
Verify that the Remote LU is configured for the correct synclevel.
9076 ERROR
CRM Logical Unit %s is probably the wrong type
 
DESCRIPTION
An error has occurred while connecting to the APPC stack.
 
ACTION
Verify that the CRM Logical Unit is correctly configured.
9077 ERROR
CRM Logical Unit %s is already in use
 
DESCRIPTION
An error has occurred while connecting to the APPC stack.
 
ACTION
Verify that the CRM Logical Unit is not in use by another application.
9079 ERROR
CRM client message rejected -- incompatible software/protocol version (CRMAPI RC=%s)
 
DESCRIPTION
A CRM client has attempted to communicate with the CRM, but the client is at a software version level that is incompatible with and unsupported by the CRM.
 
ACTION
The CRM rejects the message and terminates the connection. Check the version levels of the CRM and the client to ensure compatibility.
9080 ERROR
Gateway Signon request rejected -- CRM disconnect in progress
 
DESCRIPTION
The CRM is in the process of stopping all links and de-configuring, and is not able to accept a new Signon request at this time.
 
ACTION
The Signon request is rejected. When the CRM has completed disconnect processing and returned to the reset state, retry the Signon request.
9081 ERROR
Failure occurred during Rollback of %s, remote resources may not be backed out
 
DESCRIPTION
An Error occurred while performing BACKEDOUT processing. Remote resources may not be backed out.
 
ACTION
Check mainframe application transaction logs to determine the cause and take the appropriate action.
9082 INFO
Unable to determine if the transaction was committed on the partner side, possible heuristic situation
 
DESCRIPTION
Failed to determine the state of the global transaction due to a partial resynchronization.
 
ACTION
Examine the CRM traces for more information concerning the reason for the failure. Check the CICS logs to see the transaction status.


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