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CRM Administration Guide

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CRM Error Messages

The following Communications Resource Manager (CRM) messages can be displayed in the Tuxedo console window.

9001:ERROR

<taskname> timed out with failCode <failcode>


DESCRIPTION

A conversation has timed out in the CRM with the stack return code of <failcode>. A timer event set to watch a conversation has expired.

<taskname> may appear as:

OB-Conversation #nn (<linkref>) tx #m <tranname>, or

IB-Conversation #nn (<linkref>) tx #m <tranname>

where:

nn is an internal APPC conversation number and m is the transaction context where -1 signifies non-transactional.

Outbound Conversation nnnn Link (<linkref>) TCTXT (tctxt) Tran(<tranname>), or

Inbound Conversation nnnn Link (<linkref>) TCTXT (tctxt) Tran(<tranname>)

where

nnnn is the CRM Logical Task Number and tctxt is the transaction context, where FFFFFFFF indicates notn-transactional.


ACTION

Examine stderr and the ULOG for additional information concerning the failure.

9002:ERROR

Unable to create APPC Server for %s.


DESCRIPTION

CRM was unable to instantiate the stack object due to an error.


ACTION

Check for additional messages in stderr. The shared library for the stack or the stack interface might not have been loaded due to an incorrect library path.

9003:ERROR

Server Failed (<stackref>), Code = <returncode>


DESCRIPTION

CRM received a bad return code from the stack start-up.


ACTION

The <returncode> is the value returned by the SNA Stack software. Check the status of the stack, the configuration of the stack, and the gateway configuration.

Note: Unless you started the CRM as a Tuxedo server, you must manually kill the CRM process.

9004:ERROR

Configuration change on link <linkref> requires cold start


DESCRIPTION

Attempting to do a warm start after changing the domain configuration.


ACTION

Change start type to COLD and restart.

9005:WARNING

Unrecovered transaction, TCTXT(%s), blob dropped. Transaction presumed forgotten.


DESCRIPTION

An attempt was make by Tuxedo to recover the specified transaction that was unknown by the CRM. It is presumed that it was already committed or aborted prior to the recovery attempt.


ACTION

None. This message is for information only.

9006:ERROR

Unable to start the recovery task for link <linkref>


DESCRIPTION

An error occurred during the warm start of Tuxedo.


ACTION

Cold start the Tuxedo application.

9008:WARNING

Unknown tranid dropped, id=<tctxt>


DESCRIPTION

Recovery was requested by Tuxedo on a transaction that was already forgotten by the CRM.


ACTION

None. This message is for information only.

9009:ERROR

No blob with recovery request. Transaction dropped, id=<tctxt>


DESCRIPTION

Attempting to warm start after the CRM's BLOBLOG has been modified.


ACTION

Change start type to COLD and restart.

9010:ERROR

<taskname> failed with failCode <failcode>


DESCRIPTION

A conversation has failed with the stack return code of <failcode>.

<taskname> may appear as:

Outbound Conversation nnnn Link <linkref> TCTXT (<tctxt>) Tran <tranname>, or

Inbound Conversation nnnn Link <linkref> TCTXT (<tctxt>) Tran <tranname>,

where:

nnnn is the CRM Logical TAsk Number.

tctxt is the transaction context where FFFFFFFF signifies non-transactional.

Possible values for the <failcode> are:

    1. Communications - unable to create the APPCserver object.

    2. MemoryAllocation - internal error allocating memory.

    3. InvalidObject - a CRM object could not be created or has been made invalid by some previous error.

    4. InputOutput - error occurred during file I/O or an unexpected APPC return code was received.

    5. Registration - internal task cannot be registered.


ACTION

Examine stderr and the ULOG for additional information concerning the failure. For failcode Input/Output, verify that the user starting the CRM process has the proper file permissions for the BLOBLOG and RSTRTLOG. If no apparent error is found, contact BEA Customer Support.

9011:ERROR

Attempt to connect as second master refused!


DESCRIPTION

A second GWSNAX is attempting to connect to the CRM as a master gateway. Only one master gateway is allowed.


ACTION

Ensure that multiple Tuxedo configurations do not use the same CRM address.

9012:ERROR

Attempt to connect as master in autonomous mode refused!


DESCRIPTION

An attempt to connect to the CRM as a master gateway was made when the CRM was running in autonomous mode.


ACTION

Ensure that multiple Tuxedo configurations do not use the same CRM address.

9013:ERROR

Attempt to connect with incorrect group name (<groupname>) refused!


DESCRIPTION

The group name in the gateway configuration file does not match the group name specified in the CRM command line.


ACTION

Correct the group name that is in error and restart.

9014:ERROR

INTERNAL ERROR: memory allocation failed [for new context/data buffer]


DESCRIPTION

Internal error allocating memory. No more memory.


ACTION

Contact BEA Customer Support.

9015:ERROR

INTERNAL ERROR: server registration failed


DESCRIPTION

Internal error registering the APPC server. APPC libraries not found. The stack failed.


ACTION

Contact BEA Customer Support.

9016:ERROR

Link refers to undefined APPC stack (<stackref>)!


DESCRIPTION

The stackref in the link configuration is incorrect.


ACTION

Correct the stackref that is in error, run dmloadcf, and restart.

9017:ERROR

INTERNAL ERROR: link registration failed


DESCRIPTION

Internal error registering the link. The stack failed.


ACTION

Contact BEA Customer Support.

9018:ERROR

Invalid Transition <additional information>


DESCRIPTION

An internal state table failure has occurred. The <additional information> will be one of the following:

    1. From <oldstate> to <newstate> for <dir>-bound transaction TCTXT<tid>

    2. To <newstate> for inbound transaction TCTXT<tid>

    3. To <newstate> for outbound transaction TCTXT<tid>


ACTION

Contact BEA Customer Support.

9019:ERROR

Unknown Service Correlator = <correlator>, message dropped


DESCRIPTION

Internal error assigning service correlator values. Message context lost.


ACTION

Contact BEA Customer Support.

9020:ERROR

Duplicate Service Correlator = <correlator>


DESCRIPTION

Internal error assigning service correlator values.


ACTION

Contact BEA Customer Support.

9021:ERROR

Invalid Remote Link Name <linkref>


DESCRIPTION

The remote link name in a request does not match any defined link name.


ACTION

Correct the gateway configuration and restart.

9022:ERROR

Invalid transaction context = <tctxt>


DESCRIPTION

Internal error assigning transaction context values. Bad transaction.


ACTION

Contact BEA Customer Support.

9023:ERROR

Unknown Service Correlator = <correlator>, message dropped


DESCRIPTION

Internal error assigning service correlator values. Message context lost.


ACTION

Contact BEA Customer Support.

9024:ERROR

Invalid initial syncpoint received from subordinate, TCTXT(%s)


DESCRIPTION

Syncpoint processing protocol violation. Subordinate member of conversation attempted to initiate a syncpoint. XA does not support syncpoints from subordinate members.


ACTION

Contact BEA Customer Support.

9025:ERROR

Invalid Input Message Discarded


DESCRIPTION

Internal error, bad message sent between GWSNAX and CRM. Possibly incompatible Tuxedo Mainframe Adapter for SNA Gateway and CRM.


ACTION

Contact BEA Customer Support.

9026:ERROR

CNOS Notification Received for unknown partner <partnerLU>


DESCRIPTION

Multiple instances of the CRM may be using the same local LU.


ACTION

Ensure that multiple Tuxedo configurations do not use the same local LU.

9027:WARNING

Remote Stop Received for <linkref>


DESCRIPTION

The remote host has issued a stop for the specified link.


ACTION

None. This message for information only.

9028:WARNING

Remote Start Received for <linkref>


DESCRIPTION

The remote host has issued a start for the specified link.


ACTION

None. This message for information only.

9029:ERROR

Undefined Remote LU on link <linkref>


DESCRIPTION

The remote LU does not exist as defined.


ACTION

Check the gateway configuration file and the stack configuration and correct the mis-match.

9030:ERROR

Unable to start session on link <linkref>. Reason=<reason>


DESCRIPTION

Link activation failure due to SNA error.


ACTION

<reason> is the description of the stack return code. Determine the cause and correct.

9031:ERROR

Unable to initialize link <linkref>. Reason=<reason>


DESCRIPTION

Link initialization failure due to SNA error.


ACTION

<reason> is the description of the stack return code. Determine the cause and correct.

9032:ERROR

No Available Session on link <linkref> for context <correlator>


DESCRIPTION

Max sessions has been exceeded.


ACTION

Check session limits in gateway configuration, stack configuration, CICS or VTAM. Increase if necessary.

9033:ERROR

Requested Synclevel not supported by link <linkref> for context <correlator> (synclevel <level>)


DESCRIPTION

Attempted to issue a request at sync level <level> on a link that does not support that level.


ACTION

Correct application or gateway configuration.

9034:ERROR

Service Request at SyncLevel=2 Rejected on PENDING link <linkref> for context <correlator>


DESCRIPTION

An attempt to start a new sync level 2 request has been received and the Link is currently processing recovery information.


ACTION

Wait until recovery is complete to request sync level 2 services.

9035:ERROR

Inbound Request Transform Failed (<status>) for context <correlator>


DESCRIPTION

An error has occurred while processing the CICS transform for an inbound DPL request. This normally occurs when the API entry in the gateway configuration for the local service specifies CICS instead of ATMI.


ACTION

Check gateway configuration for incorrect specification of local service API entry.

9036:ERROR

Inbound Response Transform Failed (<status>) for context <correlator>


DESCRIPTION

An error has occurred while processing the CICS transform for an inbound DPL response. This normally occurs when the API entry in the gateway configuration for the local service specifies CICS instead of ATMI.


ACTION

Check gateway configuration for incorrect specification of local service API entry.

9037:ERROR

Outbound Request Transform Failed (<status>) for context <correlator>


DESCRIPTION

An error has occurred while processing the CICS transform for an outbound DPL request. This normally occurs when the API entry in the gateway configuration for the remote service specifies CICS instead of ATMI.


ACTION

Check gateway configuration for incorrect specification of local service API entry.

9038:ERROR

Outbound Response Transform Failed (<status>) for context <correlator>


DESCRIPTION

An error has occurred while processing the CICS transform for an outbound DPL response. This normally occurs when the API entry in the gateway configuration for the remote service specifies CICS instead of ATMI.


ACTION

Check gateway configuration for incorrect specification of local service API entry.

9039:ERROR

Conversation terminated without confirm for context <correlator>


DESCRIPTION

Sync level 2 conversation was terminated with out confirm.


ACTION

Check application program and correct.

9040:ERROR

Inbound Confirm not supported


DESCRIPTION

Host application is requesting an inbound confirm. This is not supported.


ACTION

Check host application program and correct.

9041:ERROR

Inbound Confirm for multi-ISRT not supported


DESCRIPTION

Host IMS application is requesting an inbound confirm and using multiple ISRT commands. This is not supported.


ACTION

Check host application program and correct.

9043:ERROR

Missing send last from host (ATMI request/response) for context <correlator>


DESCRIPTION

Host application did not issue send last during an outbound request/response service. The host application may have abended.


ACTION

Check application program and correct.

9044:ERROR

DPL program abended with CICS code <abendcode>, program=<progname>


DESCRIPTION

The specified host DPL program has abended with the code specified.


ACTION

None. This message is for information only.

9045:ERROR

DPL program failed with CICS rcode <eibrcode>, program=<progname>


DESCRIPTION

The specified host DPL program has failed with the eibrcode specified.


ACTION

None. This message is for information only.

9046:ERROR

Invalid combination for Service Context <correlator>, <combination>


DESCRIPTION

The specified <combination> is invalid. It will be one of the following:

    1. Sync-Level, function, and API

    2. Function and API


ACTION

Examine the gateway configuration and make corrections.

9047:ERROR

Sequence number error for Service Context <correlator>, seqno <seqno>


DESCRIPTION

There has been a sequence number failure for the specified context. Context is out of sequence.


ACTION

Contact BEA Customer Support.

9048:ERROR

Invalid conversation task for Service Context <correlator>, task=<task>


DESCRIPTION

The conversation has already been terminated.


ACTION

Contact BEA Customer Support.

9049:ERROR

Invalid task switch for Service Context <correlator>, from <task1> to <task2>


DESCRIPTION

An internal protocol violation has occurred.


ACTION

Contact BEA Customer Support.

9050:ERROR

Transformer creation failed for inbound transaction <trancode>


DESCRIPTION

An internal error has occurred. Possibly out of memory.


ACTION

Contact BEA Customer Support.

9051:ERROR

Transformer failed for inbound transaction <trancode>


DESCRIPTION

An internal error has occurred. Resource name is not present. Mainframe compatibility problem.


ACTION

Contact BEA Customer Support.

9052:WARNING

Inter-task Message dropped (<verbname>), parm=<parm> From: <task1> to <task2>


DESCRIPTION

An internal message between two tasks has been dropped.


ACTION

None. This message is for information only.

9053:ERROR

Attempt to send <nnnnn> bytes (> 32767)


DESCRIPTION

The length of a send request exceeded 32767 (including overhead).


ACTION

Check application program and correct.

9054:ERROR

Allocation Failure for <trancode> on <remotesysid>: <error>


DESCRIPTION

An Allocation error occurred.


ACTION

The reason for the failure is described by <error>. Correct problem with configuration or application.

9055:ERROR

Invalid Exchange Logs GDS variable received from <remotesysid>


DESCRIPTION

The log files for the CRM have been incorrectly modified.


ACTION

Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.

9056:ERROR

Invalid cold start received from <remotesysid>. Unrecovered local transactions are pending.


DESCRIPTION

Attempting to cold start host while warm starting Tuxedo.


ACTION

Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.

9057:ERROR

Invalid warm start received from <remotesysid>. Unknown log name.


DESCRIPTION

The log files for the CRM have been incorrectly modified.


ACTION

Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.

9058:ERROR

Invalid Compare States GDS variable received from <remotesysid>


DESCRIPTION

The log files for the CRM have been incorrectly modified.


ACTION

Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.

9059:ERROR

Mixed Heuristic on link <linkref> for <unitofwork> Correlator [<correlator>]


DESCRIPTION

One side has reported committed while the other side has reported aborted.


ACTION

Check the ULOG for any additional messages.

9060:WARNING

Inbound Exchange Logs Rejected for <remotesysid>


DESCRIPTION

Link not configured for sync level 2.


ACTION

None. This message is for information only.

9061:WARNING

Link <linkref> not configured for sync level 2


DESCRIPTION

Link specified by <linkref> is not configured for sync level 2.


ACTION

None. This message is for information only.

9062:ERROR

Exchange Logs Rejected for <remotesysid>, Restart Type or Log Name Mismatch


DESCRIPTION

The log files for the CRM have been incorrectly modified.


ACTION

Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.

9063:ERROR

Exchange Logs failed with <linkref>


DESCRIPTION

An error occurred during the exchange logs process.


ACTION

Run CRMLOGS to examine the CRM log file. Cold start the Tuxedo application.

9064:ERROR

Invalid initial syncpoint received from subordinate, <member>


DESCRIPTION

An internal error has occurred during the commit process. XA does not support syncpoints originating from subordinate members.


ACTION

Contact BEA Customer Support

9069 ERROR

CRM encryption setup failed


DESCRIPTION

An error has occurred while establishing link-level encryption with the CRM.


ACTION

Verify that the setup of encryption on both sides of the link is correct. Verify that there are common encryption levels in the ranges specified on the process command lines. Verify that the correct encryption libraries are installed

9072 ERROR

Attempted access by unauthorized CRM client


DESCRIPTION

A client has attempted to access the CRM without the proper authentication or encryption setup.


ACTION

Verify that the client should have access to the CRM. Verify that encryption is set up correctly in both the CRM and the client, and that the correct security add-on packages are installed. Verify that the authentication file is set up correctly, and that both the CRM and the client have correct access privileges.

9073 ERROR

CRM authentication setup failed


DESCRIPTION

An error has occurred while authenticating a CRM client.


ACTION

Verify that the authentication file(s) for both the CRM and the client are set up correctly, and that both have correct access privileges. Verify that the authentication file is specified correctly on both command lines.


 

 

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