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The following topics are discussed in this document.
This distribution of the BEA Tuxedo Mainframe Adapter for OSI TP product (hereafter referenced as BEA TMA OSI TP) includes a CD-ROM that contains the BEA TMA OSI TP Version 9.1 product.
This release of BEA Tuxedo Mainframe Adapter for OSI TP provides support for Tuxedo 9.0 and 9.1.
The following items are included in the BEA Tuxedo Mainframe Adapter for OSI TP product box:
The BEA Tuxedo Mainframe Adapter for OSI TP Version 9.1 server and client support platforms running BEA Tuxedo 9.0 or 9.1 on the following operating systems:
Complete the following tasks prior to installing BEA Tuxedo Mainframe Adapter for OSI TP:
Note: | On a UNIX operating system, if you are upgrading to Tuxedo 9.0 or 9.1 from a previous version of Tuxedo, you must remove the old version of Tuxedo before you install Tuxedo 9.0 or 9.1 or you must install Tuxedo 9.0 or 9.1 in a different directory. Do not overwrite the old version of Tuxedo. |
Install the BEA Tuxedo 9.0 or 9.1 software and make sure it is configured and operational prior to installing BEA Tuxedo Mainframe Adapter for OSI TP 9.1 software.
You must enter the license key for BEA Tuxedo Mainframe Adapter for OSI TP software to enable the connection capabilities for your system. As a prerequisite, BEA Tuxedo must be installed and operational with its license key file available. To enable the BEA Tuxedo Mainframe Adapter for OSI TP license key, you must append the license key file provided with the product software to the BEA Tuxedo license key file. This can be done automatically by answering a query at BEA Tuxedo Mainframe Adapter for OSI TP installation time. Or it can be done manually as shown in the steps below.
Caution: | Do not alter any information within sections of the license key files. This is a violation of the BEA Systems licensing agreement. Doing so may disable the BEA TMA OSI TP and/or additional components. |
Perform the following steps to use the license key.
$TUXDIR/udataobj/lic.txt
. An example of this file follows.[TUXEDO 9.1]
LICENSEE=BEA Professional Services
SERIAL=1000000104
ORDERID=0
USERS=20
TYPE=SDK
WEBGUI=separate
WSCOMPRESSION=separate
EXPIRATION=2006-12-31
SIGNATURE=
[Tuxedo Mainframe Adapter OSI TP]
VERSION=9.1
LICENSEE=*** BEA SYSTEMS ***
SERIAL=8882327878
ORDERID=N/A
EXPIRATION=2006-12-31
SIGNATURE=
The following sections describe some of the miscellaneous issues you may need to consider before you install BEA TMA OSI TP. Refer to the BEA Tuxedo Mainframe Adapter for OSI TP Installation Guide for more detailed information about installing or upgrading BEA TMA OSI TP.
This section describes limitations in the current BEA Tuxedo Mainframe Adapter for OSI TP release and includes possible workarounds where applicable.
The table below lists a CR (Change Request) number for each problem. Refer to this number to conveniently track the solution as the problems are resolved. Please contact Unisys Technical Support for assistance in tracking any unresolved problems. For contact information, see Contact Us!
This section describes known problems from the prior release of the eLink Adapter for Mainframe that have been fixed with the current release of the BEA Tuxedo Mainframe Adapter for OSI TP software. The following table lists a Case or CR (Change Request) number for each problem.
Documentation for this product is available from the following location:
BEA TMA OSI TP is a product jointly developed by BEA Systems, Inc. and Unisys Corporation. Support services and contacts are described in the following sections.
A SURETY service agreement gives you easy access to Unisys Support Online or Unisys Client Support Centers. These services are described below.
Unisys customer support gives clients easy access, on the World Wide Web or by telephone, to these service options:
Clients with valid support agreements can visit an electronic database of reported problems and solutions. They can also use e-mail or telephone to contact our product specialists with technical questions. Clients are eligible to receive updates to a product when critical problems have been fixed.
Unisys has a World Wide Web site available to customers who have support agreements. If you have any questions or problems with a Unisys product, your first source of information is Support Online, an online technical resource available through the World Wide Web at http://www.support.unisys.com.
This technical resource is available 24 hours a day, 7 days a week. It offers a wealth of information about Unisys hardware and software systems. Take some time to explore Support Online and discover the services available to you.
Unisys clients with valid support agreements can also access Client Support Centers. If you have unresolved questions or problems concerning Unisys product installation or operation (after referring to the documentation or your system administrator), call the appropriate Client Support Center:
Within the continental United States or Canada, call one of the following toll-free numbers:
1-800-328-0440 (prompt 4) - United States
1-800-361-8097 - French Canada
Outside the continental United States, obtain a support center telephone number from your local Unisys customer support representative.
To expedite your request, please have the following information ready before contacting Unisys.
In addition, Unisys Client Support Centers offer Tech Advantage, a full complement of technical service packages that provide you with cost-effective, fast-cycle support. Tech Advantage services can help you solve your most difficult problems or maximize the effectiveness of your system, regardless of your product choice.
Here are some ways to put Tech Advantage to work for you:
For more information on Tech Advantage, visit the Support Online Web page and follow the link to Tech Advantage or call your Client Support Center.
A customer representative may provide instructions or solutions from the Client Support Center database. If this help is insufficient, provide your representative with a full description of the problem, including any relevant error messages, and, if possible, a full description of the function you were attempting and your actions immediately prior to the error. The representative will then submit an electronic User Communication Form (UCF) to Unisys on your behalf, and give you the following information:
All clients of Unisys resellers should contact their Value Added Resellers (VARs) for support access details.
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