WebLogic Exchange Service Setup
This chapter describes how to configure the WebLogic Exchange Service.
This chapter contains the following sections:
You can start and stop the WebLogic Exchange Service from the Control Panel or from the Windows Start Menu.
This section contains the following topics:
Perform the following steps to start or stop the WebLogic Exchange Service from the Control Panel:
Perform the following steps to start or stop the WebLogic Exchange Service from the Windows Start Menu:
The machine that runs the WebLogic Exchange Service and the MAPI subsystem on behalf of users requires the "Act as Part of Operating System" privilege. This process actually logs the user accessing their Exchange mailbox into the Windows machine and the operating system calls required to do this need "Act as Part of Operating System". If WebLogic Exchange Service runs as LocalSystem (the default), no further action is required since this privilege is granted to the LocalSystem user.
To grant "Act as Part of Operating System" privilege, browse to Control Panel > Administrative Tools > Local Security Policy > Local Policies > User Rights Assignment.
The machine running the WebLogic Exchange Service must be in the same domain as the Exchange server, or on a domain with a bidirectional trust relationship with the Exchange domain. Additionally, each user that will access their mailbox using the machine with the WebLogic Exchange Service must have "Log on Locally" rights to that machine.
The WebLogic Exchange Service runs as a Windows service. This allows you to use the Windows built-in crash recovery for services. To enable crash recovery, go to Control Panel > Administrative Tools > Services > properties for the service you are running. Under the Recovery tab, set First Failure, Second Failure and Subsequent Failures to Restart the Service. You may want to set the Restart Service After time to 0 minutes, so that the service restarts immediately.
Note: In the event that the service does restart, all existing sessions will be lost.
This section includes steps to gather information to help debug an WebLogic Exchange Service crash. Provide as much of the following information when submitting your request to support:
eventvwr
, right clicking on the Application Log and choosing Save File As. Save the file in .evt
format.cz_mapi.dll
file and select the Version tab.hs*.log
file (HotSpot Log).