Siebel Applications Administration Guide > Administering and Using Inbox >

Changing the Destination View for an Inbox Type

If the Inbox item is set up to access a particular view by drilling down on the Name field, you can change this destination view or add a new destination view. For example, if some users do not have responsibilities to see the current destination view, you can add a destination view that they can see.

Multiple views can be associated with one Item type. Each view is assigned a sequence number. When users drill down on an Inbox item, the view that appears is the first view in the sequence that they have access to. Their responsibilities determine this view.

This task is a step in Process of Administering the Inbox.