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Siebel Applications Administration Guide > Configuring the Inbox > Universal Inbox Business Service Methods >
DeactivateInboxItem Method
This method deactivates all Inbox item owners for an Inbox item and updates field values for that Inbox item. The name-value pairs are put into the Inbox Parameters table. The method searches as follows:
- InboxItemId
- ObjectId + InboxTypeName
Input Arguments
Table 46 lists the input arguments for this method for the property set.
Table 46. DeactivateInboxItem Method, Property Set
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InboxItemId |
No |
This property is the row ID of the Inbox item. It is not updated, but is used for searching. |
ObjectId |
No |
This property is the object ID of the Inbox item. It is not updated, but is used for searching. |
InboxTypeName |
No |
This property is the name of Inbox type. It is not updated, but is used for searching. |
InboxName |
No |
This property is the name of the Inbox. The value passed cannot be empty. |
InboxPartyId |
No |
This property is the party ID of the Inbox owner. The value passed cannot be empty. |
ReplicationLevel |
No |
This property indicates whether this Inbox item must be routed when using remote mobile client. Choose from one of the following options:
- All. Indicates HQ, Regional, Local.
- Regional. Indicates HQ, Regional.
- None. Indicates HQ.
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Comments |
No |
None. |
InboxExpirationDuration |
No |
The duration is expressed in seconds. The value passed cannot be empty. |
InboxUTCExpirationTS |
No |
This property is the UTC timestamp. The value passed cannot be empty. |
Child Properties |
No |
Multiple children are allowed. See Table 47. |
Table 47 lists the input arguments for this method for the child property set.
Table 47. DeactivateInboxItem Method, Child Property Set, Type of InboxOwnerInfo
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OwnerPartyId |
No |
This property is the party ID for the Inbox owner. It is not updated, but is used for searching. |
OwnerInfoId |
No |
This property is the information ID for the Inbox owner. It is not updated, but is used for searching. |
OwnerPriority |
No |
None. |
OwnerActionLIC |
No |
This property is the language-independent code. |
OwnerComments |
No |
None. |
OwnerStartWorkingTime |
No |
This property is the UTC timestamp. To set to the current time, enter a value of Y, T, or TRUE. |
OwnerEndWorkingTime |
No |
This property is the UTC timestamp. To set to the current time, enter a value of Y, T, or TRUE. |
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