Siebel Applications Administration Guide > Messages >

Setting Up Single and Recurring Alerts (End User)

You can set up an ongoing alert type for an individual. This individual always receives an alert when you assign a message to this individual.

This task is a step in Process of Setting Up and Using Messages.

To set up a recurring message alert

1. Navigate to the Messages screen, Messaging List, and then the Message Alert Setup view.
2. In the Message Alerts Setup list, click New.
3. In the new Message Alert record, click the select button in the Last Name field.
4. In the Pick Contact dialog box, select the name, and then click OK.
5. In the Alert Type drop-down list, select the type of alert.

Sending a Single Message Alert

You also can assign an alert to a single message to notify the recipient of a message. You can assign this alert either while you are creating the message or after you have saved the message.

To send a single message alert

1. Navigate to the Messages screen, Messaging List, then the Daily Messages view.
2. In the Daily Messages list, click New.
3. In the form at the bottom of the view, click the drop down list in the Alert Type field, and then choose the type of alert to assign to the message.