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Siebel Applications Administration Guide > State Models > About Criteria for State Transitions > Example of Simple CriteriaAdministrators can specify simple criteria in the Rule Field, Rule Operator, and Rule Value fields in the Transitions view in the State Model view of the Administration - Application screen. For example, an administrator can create a state transition record to allow users to change the Status field of a service request from an Open value to a Closed value only when the value in the Sub-Status field of the service request is Resolved. Table 71 shows the values that the administrator enters in the fields of the state transition record. |
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