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About Server Administration Requirements for Assignment Modes
This topic is part of Preparing to Run Siebel Assignment Manager. Siebel Assignment Manager requires various functioning server components and tasks based on the selected assignment mode. Table 49 summarizes the required components and tasks that must be online or started when selecting a particular mode of assignment. When using mobile assignment, use the information provided for either interactive or batch assignment based on your deployment requirements. Detailed information on starting the applicable components and tasks is covered in the remainder of this chapter.
Table 49. Server Requirements for Assignment Modes
|
Set Assignment Manager Online |
Start Workflow Monitor Agent |
Server Request Broker Running |
Interactive Mode |
Yes |
No |
Yes |
Dynamic Assignment Mode |
No2 |
Yes |
No |
Batch Assignment Mode |
No |
No |
No |
Additionally, when using availability-based assignment, make sure the Field Service component group and the ApptBook component are online.
|