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Siebel Automotive Guide > Managing Warranties > Structuring Warranty Products > Managing Repair Operation CodesA repair operation code is a single repair operation that can be performed on an asset, for example, on a vehicle it might be used when refurbishing an engine head. Third-party data providers supply industry-standard repair operation codes in the setup of a code hierarchy. Repair operation data contains a list of all the possible repair operations that can be performed on a vehicle. Siebel Automotive uses the repair operation code data to validate repair operations on warranty coverage, claims entry, and claims validation. Repair Operation Code HierarchySiebel Automotive administrators can set up a hierarchical structure of repair operation codes that a third party provides. How best to set up these operation codes might depend on how the data is structured by the third-party provider. These operation codes might be set up using a bulk upload of the file provided by the third-party provider or set up manually. Consider the operation code hierarchy example in Table 29. Use Siebel Enterprise Integration Manager (EIM) to perform a bulk upload of operation code data to the Siebel database. For general information about using Siebel EIM, see Siebel Enterprise Integration Manager Administration Guide.
Repair operation data is generally set up as a multilevel hierarchy. Table 29 shows a four-level hierarchy of the repair operation code. There is a one-to-many relationship between the levels from top to bottom:
Creating a Repair Operation CodeThis topic describes how to create a repair operation code. To create a repair operation code
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