Siebel Automotive Guide > Managing Warranties > Implementing Recall Campaigns >

Amending a Recall Campaign

Prior to a recall campaign being implemented, it might be necessary to alter some of the parameters of the campaign. For example, it might be necessary to adjust the planned start date because of the unavailability or delay in the parts required to fix the asset.

To amend a recall campaign

  1. Navigate to the Campaign Management screen, and then Campaign List.
  2. In the Campaign List, select a recall campaign to amend.
  3. Modify the parameters of the recall campaign as described in the following table.

    Campaign Name

    The name of the campaign for which the recall is being implemented, for example, Electrical System - Window Regulator.

    Planned Start

    The effective start date for the recall campaign.

    Planned End

    The effective end date for the recall campaign.


    The type of campaign. The options include:

    • Sales
    • Service
    • Parts
    • Other
    • Recall

    NOTE:  All recall campaigns are created using the category Recall.

  4. Click the Assets view tab, and then select the asset that you want to amend.
  5. Repeat Step 4 for all assets that you want to amend.
  6. Click the Repair Operation Codes view tab.
  7. Select the repair operation code to amend for the asset that is subject to the recall campaign.
  8. Repeat Step 7 for every repair operation code that is involved in the recall campaign for the asset.
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