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Administering Workflow Process Instances


The Workflow Instance Admin view displays workflow processes that have persistence set and that are in a run state, wait state, or an error state. If a workflow process contains a wait step, or if the Auto Persist property of a workflow process contains a check mark, then Siebel CRM sets persistence for a 7.0 workflow process. For more information, see Stopping a Workflow Process Instance and Manually Recovering a Workflow Process Instance.

To administer workflow process instances

  1. Log in to the Siebel client.
  2. Navigate to the Administration-Business Process screen, and then the Workflow Instance Admin view.
  3. In the All Workflow Process Instances list, query the Process Name field for the workflow process you must administer.
  4. Administer the workflow process instances, using values from the following table.
    List Name
    Description

    All Workflow Process Instances

    Lists workflow process instances that are running, in an error state, or are in a waiting state.

    Related Instances

    Displays workflow process instances that are chosen in the All Workflow Process Instances list.

    Process Properties

    Displays process properties of the workflow process instance that you choose in the Related Instances list. You can change the value of these process properties before you resume a workflow process instance that is waiting or that is in an error state.

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