Siebel Business Process Framework: Workflow Guide > Overview of Siebel Workflow >

About Siebel Workflow

This topic describes an overview of Siebel Workflow. It includes the following topics:

• Business Requirements That Siebel Workflow Can Meet
• Technologies That Siebel CRM Uses to Automate Business Processes
• Objects That Siebel Workflow Uses
• Scenario That Resolves Service Requests
• Viewing Example Workflow Processes
• Overview for Using This Book